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    Recommended Reviews - Upland Pool Supply

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    Photo of Ann P.
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    4 months ago

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    2 years ago

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    8 months ago

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    2 months ago

    he knew his stuff came in and fixed it right away very nice he also instructed my wife on some ideas on how to operate it.

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    5 months ago

    Joel was awesome technician. Customer Service was exceptional and very helpful. Recommending this company for any pool service needs.

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    11 months ago

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    Photo of San A.
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    1 year ago

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    11 months ago

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    2 years ago

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    9 months ago

    Company is a joke. They lied about the work they did and never fixed the problem after I paid them $900 for a new pump.

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    9 months ago

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    2 years ago

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    1 year ago

    Will replace your equipment with a cheaper version. Impossible to get ahold of. Good luck.

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    Photo of Kathy W.
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    4 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    They seem to know how to fix Pools correctly, but atrocious customer service. Never pick up the phone, never return calls nor text.

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    4 years ago

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    Page 1 of 5

    Ask the Community - Upland Pool Supply

    Review Highlights - Upland Pool Supply

    Marty Lopez did a great job communicating the issues and I am confident that the right part will come in.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Sunny's Services - Before

    Sunny's Services

    (13 reviews)

    I had a few yard related tasks to do and requested Yelp project quotes. Sunny's got back with a…read morepreliminary quote and I provided pictures of work needed to firm up the quote. The cost went up slightly but still beat competitors' pricing. They provided a time convenient to me and were able to get bulk yard waste removed, trim back some hedges and repair bug screens in an afternoon. I would use them again for similar work. They do all sorts of handyman work in and outside the house.

    I saw this service off of Yelp, and decided to try them out for requesting an estimate. When I…read morefirst made an appointment, the person was going to be late and my schedule was jam packed. I ended up deciding to cancel that appointment and made another one. On my second request, I initially said "any time on a particular Friday." They gave me a range of 9-11 AM on a Sat and I asked if they could come in at 9 AM and they said yes. They ended up coming in right before 11 AM. So, I can understand that I needed to try to pick a time interval to be available rather than a time, okay. I gave them some stars for working with me and being professional for the in-person estimate itself. I was then told that I would receive an estimate over the phone in the same day some hours later. I requested by e-mail instead and was told that this was fine. During a time period of two weeks and two days after that, I had made three phone calls. I left voice mails twice and got through one time, the 2nd time I believe. I was told that the estimate was mixed up with something else and that it would be coming out. I'm not sure if they want to work with me or not, but at least it would be nice to let me know that instead of running me around. For potentially big jobs, my reasonable concern of not being able to receive an estimate by e-mail (or snail mail physical copy) makes me feel like there would be a he-said-she-said dynamic if I went for this. For smaller jobs, it isn't such a big loss and they seem like they do good work from the other reviews and my interaction with the attendant during the estimate. They may not be the most pronounced with their words, but I was willing to consider them with the other good reviews and them being local to me. With the lack of an estimate by e-mail, it made me wonder if the company or someone in the company has a PA license number. I would like to presume yes, but I couldn't find one personally based on company name. I know the search engine isn't the best if you don't have the actual license number to look up. If there are any updates/changes to this review or if it's proper for me to write another review as I can't update this one after about a month, then I will do so. I've strongly considered and tried to rate my experience as fairly as possible, and I really feel that Sunny's services could've done much better with their interactions in working with me after the estimate was completed.

    R & M Plumbing, Heating & Sewer Cleaning

    R & M Plumbing, Heating & Sewer Cleaning

    (18 reviews)

    I had a very unprofessional experience with this contractor. When he first arrived, everything…read moreseemed fine -- he was friendly and polite. However, once we went to my basement to look at the pipes, he sat on my workout bench and started using my weights without asking. Later, he sat on my sofa upstairs, again without permission. I let it go at the moment because the conversation was going well. I also mentioned a bad experience my mother had with a previous contractor and simply asked if his work came with any type of guarantee. He took it the wrong way and became defensive. Later, his secretary called me about a payment plan, which I explained I would consider once I had the money ready. The next day, she called back saying the plumber decided not to do the work -- and shortly after, he texted me saying: "WHY WOULD YOU CALL A PLUMBER AND YOU HAVE NO MONEY WASTE OF TIMES." That message alone shows a complete lack of professionalism and respect. When I called the company to report it, the secretary defended his behavior instead of apologizing. I do not recommend this company at all. Experience means nothing without professionalism, manners, and respect for clients.

    Terrible business. Don't even take your changes. He accepts cash only so that you cannot ask for…read morerefund later. I just wanted to remind you also, that Rick is always on denial when taking the complains. His work was very bad and caused additional leaks. Thus I needed to call another plumber to fix. be careful when dealing with this guy. don't hesitate to call the police when he harasses you, especially related to the payment. he is known to jack up the price for no reasons.

    Upland Pool Supply - poolservice - Updated May 2026

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