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    Unwind Equine

    5.0 (2 reviews)
    Open 9:00 am - 9:00 pm

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    Holistic animal care

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    6 months ago

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    Hot Dogs Grooming and Day Spa - Looking like a puppy again and I love his turkey scarf.

    Hot Dogs Grooming and Day Spa

    (24 reviews)

    I have taken my dogs here twice and have had a positive experience every time. As soon as I enter,…read moreI am greeted and the groomer takes time to ask what type of bath/cut each dog needs. My dogs also leave happy and looking fantastic. The pricing is in line with other groomers in the area but the customer service makes it top notch.

    I don't even know where to begin! I started going here two or three years ago. In the beginning…read more Everything seemed fine actually great! Without sad this company has gone downhill so badly. It's not even funny. They can't keep HELP that's number one! They charge you for every little thing you could possibly want done and then if you want a special time, they try to charge you for that to have your dog ready! That's not even the half of it. I'm tired of being promised a particular time and it's not until closing that my dog ends up having to be picked up. That's not even the half of it. The work has gone downhill so badly, and then the owner blatantly lied to me. I was told that my dog was only touched by the owner. Never other people bathing at other people drying it. I was told they would never use a cage to dry my dog. They lied! Not only that when I finally had enough of their bullshit about wanting to charge me because I brought my dog in in the morning, was promised to have her by 1 o'clock when I made the appointment. Well, the next thing I know a man the owner comes out and tells me in a nasty rude disrespectful tone that I don't know how business works and let me tell you! Gee, I don't know how business works. I was a CEO for 15 years! I owned an advertising company among other hats and was incredibly successful so much so that I could retire at 42 when our Child was born! The owner is an out and out bitch she's disrespectful and the work is so shotty now I found a cut on my dog the last time I brought her said something they apologized and said it would never happen again they didn't get that opportunity! DO YOURSELF A FAVOR STAY AWAY FROM HOT DOG GROOMING. I DON'T CARE HOW MANY GOOD REVIEWS THERE ARE THESE PEOPLE DON'T KNOW WHAT'S GOING ON BEHIND THE SCENES! I HIGHLY RECOMMEND THAT THIS WOMAN GETS SOME THERAPY. SHE DOESN'T KNOW HOW TO DEAL WITH CLIENTS LET ALONE OUR FUR BABIES! AND HER PRICES ARE NEVER THE SAME. THEY'RE SO INCONSISTENT IT'S RIDICULOUS! If I could only give them a -100 I would I do however, highly recommend Pooch Pad they are incredible. My Groomer had gone away for a while, but now she's back and I am so happy to have her! She's actually opening her own place within the next year year and a half waiting to break ground! Stay away from this disgusting person and her business don't you just love these reviews !

    Pooch Pad Grooming

    Pooch Pad Grooming

    (40 reviews)

    This is a great place that, so far, hasn't given me any reason to think twice about them. My dog…read moreAngel loves coming here for daycare or boarding. Issues I've had with a previous place have not repeated here and I've used them half a dozen times already. The staff has accommodated me in a pinch, boarding her without a heads up. Friendly over the phone too - the other place I mentioned rarely even answered. It's to the point where you get a star from me just for answering the phone. However, their system is indeed an imperfect one. The app is halfway useless unless you like looking at random pics of dogs or paying online. Other than that, the app is completely useless because you cannot reliably schedule boarding or daycare that way. I have used 3 different companies in 2 years and all three should change their names to "The Waitlist." Because the app is ideally designed to show you time availability via a meter. If a day is getting full, the meter fills, going red, and telling you there's probably no room for any more dogs that day. If the meter is green and low, ideally you should get space for that day. Easy enough. However, I have tried to schedule daycare and boarding using that method only to get waitlisted on days that claimed to have room. When I called to ask if I was using the system correctly, I was told the system wasn't accurate. And that makes it useless. So you should call instead. Just call them. So far, they at least answer the phone. One star for that. Because there's no reason to waste your time on a feature that doesn't work. Finally, as I said, I like this place very much, but experts have said very clearly to be wary of a place that does not allow an initial tour. Pooch Pad does not allow tours. That's not only lame, it's questionable no matter what their excuse is. Still and all, they get a favorable review from me. Best, A.

    I am very grateful for my dog Shelby's time she spent with the phenomenal staff at Pooch Pad. I…read moretraveled from Florida to the Cary/Raleigh area for Christmas and I needed a place to board Shelby at the last minute (as her mother and sister both have cats); and I originally booked her at another boarding company but realized it had bad reviews when I arrived in Cary. I cancelled the other boarding facility and quickly needed to find another place with better reviews. I called around to a ton of places on Christmas Eve before finally getting in touch with Pooch Pad and saw they had great reviews, and their ability to fit Shelby in after a cancellation on Christmas Eve was a lifesaver!!! I am really particular about places I would trust with watching Shelby, as I usually board her at my veterinarian's pet resort in Florida. Seeing Pooch Pad in person I saw that there is a good amount of team members working there and was not a small operation; and the staff's response times were top notch; the facility is really well cared for and very clean. You can tell this group of people truly cares about the safety and wellbeing of pets they care for. Thank you to Cat, Eden, and Cherokee who assisted me while Shelby was there. I highly recommend Pooch Pad as a trustworthy business to watch your pet if you're away!!!

    Unwind Equine - animalholistic - Updated May 2026

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