Brought my dog in today emergently because she all of sudden started crying/whimpering for no…read moreapparent reason. My dog has been to oak heart before. I walked in and explained what happened. The receptionist with zero empathy or interest robotically informed me there were no appointments today. I asked about emergency situations, to which she replied she didn't think this was an emergency. Excuse me? The other receptionist told her to ask in back. She went to ask in back and came back to say they would see her but charge double the regular fee. For people that are in the business of taking care of animals it really felt like they gave zero shits but were more than happy to extort me during an emergency situation. I went immediately to care first just 2 minutes down the road and they immediately saw me no questions asked and treated the situation with care and concern. I'll update my review on what they charged, regardless I appreciate the care and concern I received from care first. Never again oak heart...more like heart of stone. Also train your receptionist to do better. Update: my dog got a venomous snake bite on her front paw. I'm glad that the quick action and care by care first was able to help us. Now the bill...so they didn't charge us any weird emergency mark up visit fee, but we did incur significant costs in x-rays and ultrasounds before they determined it was a snake bite. We also had overnight care, antibiotic and pain med costs. All in I paid just under $900 for this incident. That's good money oak heart would have made had they treated the situation appropriately. Bad manners and bad business.

Staff are very friendly and helpful. My dog was a patient, getting appointments scheduled was easy…read more When my dog became weak and ready to go, they helped put her down. They offered us as much time to grieve.

I've been a dog lover my whole life - and that means spending time in Veterinarian offices, which…read morenobody looks forward to right? Well Shilo is the exception to that rule. We pulled up and there was literally a welcome sign with our boys' names on it - a special touch. They saw us trying to take a pic with them and the sign and actually came out to take the pic with us. And this is the kind of friendly service we got the entire time. Here's something cool I noticed - the exam room didn't have an exam table. The tech and the doc both sat on the floor with the dogs! Everyone from the reception staff to the vet tech to the doctor was amazing. And for the first time at a veterinary office I felt like we were given transparent health and financial info with which to make decisions and didn't feel like I had to keep my hand on my wallet. I'm so glad we moved to Shiloh. And so are Teddy and Denali!

There is a smooth check in and checkout process. I love their passion and care to each pet in my…read morefamily. They make sure that myself and my pet are both comfortable. They even offered water/tea/coffee. Thank you

Dr. Janelle was wonderful. She made a difficult time a little easier. She was patient and kind. She…read moresat on the bed with us as we said goodbye, held us tight and gave us the space we needed without asking. Thank you!

Azure Holland was recommended by my Veterarian. You…read moreand your pets are in good hands with Azure Holland. I highly recommend them. They will relieve your suffering and relieve your pet's suffering. Very kind and very gentle and very respectful. My pet was euthanized on Nov 11, 2025. The Doctor who came to the house was gentle, kind and respectful. She arrived in a small car and on time. Very peaceful and nothing scary about her. My pet was euthanized with a peaceful injection by a doctor who made my pet feel comfortable and not afraid. Also relevant is the employee who scheduled the appointment was very helpful and provided much needed therapy for me as I phoned the business number to schedule an appointment. It was an emotional conversation for me and she was pleasant, professional and pleasing. I appreciate her too. I have other pets and I definitely will use Azure Holland service again when the time comes. I hope this helps somebody. It will not be fun. You and your family will feel better.

After moving to east Raleigh from Cary I had to find a new vet. I think every pet owner can…read morecommiserate when I say this is a big decision. After all, pets are members of our families! After doing extensive research and reading lots of reviews, I chose Quail Corners. I've been taking my kitty to them for 3 years. Before COVID, you'd use separate entrances for cats and dogs. The front desk employees have all been mostly friendly. The exam rooms could use a facelift in terms of new paint, colors, etc. Some reviews have said their services are more expensive than other places. I can't say much about this as I've only used two vets while owning my cat. For me, I feel that I'm paying for quality and knowledgeable service. Quail Corners also has a 24 hour emergency clinic. Currently you drive up, call the number posted, and let them know you've arrived. The vet tech comes out and takes your pet inside. I don't love this, but what can you do right now? I will say they communicate with you a lot once they examine the animal (phone calls) and talk through any treatment options. I didn't feel too left out and in the dark by not going inside. I can't say enough good things about Dr. Jarchow! She seems to be the primary cat vet at the clinic and is so patient and gentle with my furry boy. Dr. Jarchow almost "talks" to them by making a friendly purring sound while examining the cats. She is also the main vet surgeon and has done two rounds of teeth extractions on my kitty. I felt well informed ahead of and after the surgeries, plus she's never seemed annoyed at my calls to ask more questions.

This is my first visit at Quail Corners Animal Hospital and the whole visit was great! I must say…read morethe vet tech Katelyn was so nice! She took good care of my dog KIKI. Also, the receptionists were very friendly and knowledgeable. The doctors there seemed competent too. I will be returning. Thanks!

Best veterinary practice in Raleigh! I have two French bulldogs who require frequent visits to…read moretheir primary vet due to health conditions common in this breed. Every single human in this practice is so knowledgeable, compassionate, and kind. Their communication is phenomenal and follow up is truly the best I've ever experienced in my 30 years of having dogs. No egos, just expertise at its finest, and true care for the health and wellness for your pet.

The staff here are incredible! They care about your pet and you. They listen to your concerns and…read moreare super awesome with your pet! I am so happy I found them. We are new in town and my dog is having issues with her ears, and they are very dedicated to figuring out a solution for her ailment. If you need a new veterinary this is the place to go!

This place was amazing; they showed so much compassion and care…read more I came in with my cat in distress and pain. They treated it as a real emergency and took my cat in the right way to be medicated. My cat was not even a regular client, but they gave the attention my poor kitty deserved. Thank you

Great vet. Really nice location. Plenty of parking…read more Everyone is very friendly and helpful. Doctor Kim is very nice and explains things well. Our dog gets nervous - the last vet put a muzzle on her even though she doesn't bite. This vet is wonderful no muzzle so she relaxes more. They took her in the back for shots and tests she came back happy and full of treats.

I took my beautiful eight and a half year old king charles spaniel to their hospital hoping they…read morecould help with his chronic kidney disease. Overall I felt they really didnt care much for him and didnt really try to save him. They did do diuresis which did help at first. But when that started to be ineffective dialysis was never brought up to me. It may have been impractical to do but I sure wish we would have discussed it. I feel like I let my dog down by not challenging them more on this and on the last day I just forgot to bring dialysis up - I sure wish they had. He may have been near the end of his life but it seemed like their whole focus was to euthanize him. At the end they had put a hose in his nose making him bleed (without actually using it apparently according to the person who did it) and he looked so miserable and it seemed so hopeless I said ok to euthanize him. I regret that and resent that they didnt just discuss it with me instead of having 4 people gathered around me and him - all of whom were telling me there was no hope. I will not go back there again if I can help it. I am not saying all the people there were bad or anything but nobody honestly cared for my dog the way I wanted them to. I think he may still be alive if handled better - although probably not.

Our sweet 1.7 lb yorkie need surgery to correct a esophagus issue and cardiac issue. The students…read moreand the teams could not have been kinder and amazing. She is now 2 lbs and is happy and loving life. A huge thank you to every person at the NC State veterinary hospital you are all amazing. Karla and Isabell

I took my cat to a very well rated vet office.... They missed an entire ear infection after we…read moreasked them to check it out. After a few recommendations, we decided to bring her to RCAH for a second opinion and within the first 5 minutes, the techs were so incredibly nice, they listened to our concerns and the vet really examined her well. Her infection was treated swiftly and they sent very kind follow up emails. Had to take her in again recently after she was missing for a few days and when I requested the vet files because I was unable to go myself via their app, I received them within a couple of hours. I'm genuinely very happy with the staff and service here.

I took my puppy here for his first vet visit today and I am soooooo happy I chose this place! The…read morestaff was so helpful, supportive and friendly. They were extremely patient with me and all of my questions - which were a lot as this is my first puppy. I left feeling way more confident and less anxious than I was when I arrived and feeling like a great dog mom!