Unum Provident

Andrew has been the best insurance agent I have ever had. He responds to our needs in a timely…read moremanner, usually within minutes to hours, but always the same day. We have had several policies with him. We appreciate him.

Hooper Insurance

Reed and Bryce Hooper are the best in the biz! They're professional, incredibly knowledgable, and…read moreexceedingly helpful. They provide the highest quality customer service. What some companies would consider "above and beyond" is Hooper Insurance's baseline. They provided me with clarity and carefully guided me through the entire process with unwavering confidence. 1000/10, would HIGHLY recommend!!

Sunbelt Insurance

3.0

I don't recommend this company. They half way do everything and you never know if you have…read moreinsurance or not. I just called to check on my policy and Diane (There head policy lady) said I was looking at that policy the other day and there was some issues and I said why didn't you call me ? When companies do these types of things you seriously better beware!!!!

I would like to thank for the help and guidance that I have received Chris Keasier, and getting me…read moreready for a smart and bright 2014. Great establishment and staff thank you and have a great 2014!!!.....Leo

The Jackson Insurance Group

Great service! Karisa helped me figure out which plan was best for me and my family! highly…read morerecommend if you're looking to change insurance!

HHM Wealth Advisors

3.0

I've been with HHM going on three years now and have nothing but outstanding things to say. Travis…read moreHutchinson and his team pulled together a comprehensive plan with firm goals and have stuck with it. My personal advisor, Jacob, responds in minutes to emails, calls or texts and always either has an answer at hand or quickly researches my question and gets back to me. I get periodic updates on market conditions with suggestions for potential next steps. This has been very helpful over the past few weeks of market hardship. It was a hard decision for me to move my money from where it was- I had a great advisor there as well, but due to my resettlement here in Chattanooga, I wanted someone close enough to stop by the office. I made the best possible choice for my family and my money...

I've been put on hold and never received call backs or email responses so many times. I have to…read morework with this company, but I wish I didn't. There is no "real-time" with this company. Only weeks waiting for answers.

Sarah Herndon - State Farm Insurance Agent

(6 reviews)

I love this agent and her staff! It's really nice these days to have such a good working…read morerelationship with an agent who remembers you and treats you like a human instead of just a number. Thumbs up especially to Charlotte who is a pleasure to interact with.

Sarah and her team were wonderful to work with and got us set up with exactly what we needed right…read moreaway. Excellent customer service.

Kristi Terrell Insurance

I have referred a couple of my clients to Kristi when they moved to Tennesee. Her agency blew away…read morethe expectations for both me and the clients. The transition was silky smooth and I've gone on to refer other agents' clients to her. If you live in Tennessee or are moving there, I highly recommend the Kristi Terrell agency with Farmers Insurance for you auto, home, life, and commercial insurance needs!

Goss Insurance Agency

3.0

Tim Goss is the MAN! He is very helpful and responsive to my insurance needs. He created a plan…read morethat fits my budget and offers me the protection for me and my family. I highly recommend Goss Insurance Agency. :)

I had a terrible experience with Goss Insurance based out of Chattanooga who signed me up for a…read more Southern Trust home insurance policy. I had some wind damage to my roof. Several shingles blew off in a wind storm, leading to a small leak. I filed a claim. The adjuster for Southern Trust, Steve Dunn, scheduled and then cancelled four different appointments to come out and look at the damage, which was extremely inconvenient for my wife and me who both work full time. When Mr. Dunn tried to cancel for the fifth time, I called Southern Trust and complained about Mr. Dunn. I spoke to his manager, Tom. Tom was very disrespectful. He told me I was not his priority. He said he had more important claims and that he was the one who told Mr. Dunn to keep cancelling his appointments. Southern Trust finally sent out an independent adjuster to look at the damage. The small leak had become more serious in the two months it took Southern Trust to come out to my house. About two weeks after the independent adjuster came to my house, I received a letter from Steve Dunn saying there was no hail storm on the date of the claim. No one had said anything about hail. My house had wind damage. Plus, Mr. Dunn has still never been to my house to see the problem for himself. I paid Southern Trust over $20,000 in insurance premiums. The first and only time I ever filed a claim, they wouldn't even come to my house. They told me I was not their priority. The only thing Southern Trust is good for is giving yourself a false sense of security. You're basically just throwing your money away if you purchase a policy from Southern Trust or Goss Insurance.

Nathaniel Hubbard - LeaderOne Financial Corporation