I purchased a 2019 Carolina Skiff from Unreel Marine on Friday July 17th. The sale included the boat and trailer. I was assured that everything had been serviced and was fully functional. After the transaction I left the lot to proceed home. I made it 18 miles down the road and noticed smoke coming from the right trailer tire. I pulled off to inspect and found that the bearings in the hub were shot and it was metal on metal with no grease. I immediately contacted Mathew and was told to either find a repair shop close by or go to Walmart and buy grease and pack it with grease to get home. I asked if they could send a service technician to make the repair and was told they can't send a technician that far. Basically the sale was done and I was left stranded. I found a mobile trailer repair service and their findings were that there was absolutely no grease and the trailer had not been serviced or they would have noticed it. Not only were the hub, and bearings ruined but the axle was now ruined as well. I tried multiple times to contact both Mathew and the owner Brad Yeager but they won't return my calls. Per the mobile trailer repair service, had I not pulled off, the potential damage could have not only endangered my life but those on the road around me. Their lack of help and accountability is truly disgusting. I would not recommend their business to anyone. read more
