Always kind and helpful through the years to help price an instrument my husband bought at a garage…read moresale, or repair instruments, or set up music lessons. Each staff member has been patient, listened well, and given good advice.

Wish I could give a zero star review. When reaching out to see about renting a tuba the response I…read moregot was very clipped and rude. When asked about any other ways to purchase a tube they again said they don't rent which I did not ask about again. I would have happily bought a tuba up front which I know is not a cheap purchase. Very disappointed in their customer service.

Great instruments, great service. I have a concert euohonium from this place, it's perfect. There…read moreis no problems with my instrument and never has been. When I first went to get it, the employees were really nice.

Don Wilson has been a staple to music in Lexington and Kentucky for many many decades. They have a…read morelittle bit of everything and can order other stuff they may not have in stock. If your looking for a ukulele banjo to a pvc trombone they have it. They have a friendly staff and are willing to help you with your music needs. They serve individuals, schools, and colleges alike. Check them out!

Willis Music has always been my go-to place for my music needs. This place is the best place to get…read morenew instruments for the beginners like a good reliable Yamaha or to the biggest brand like Eastman, in my opinion. The people that work there are just the nicest and most knowledgeable people you will get to know. The people that don't know what they're talking about will direct you to a person that does. I had to get a tuba for the start of college. Willis music main shop didn't have it, but their other branch in Ohio, which stocks tubas ranging from beginner to professional tuba player.

I have went to Willis Music several times for reeds and other musical needs. Fair prices and their…read morecustomer service is amazing.

Did an emergency seam repair in 24 hrs. Very solid quality workmanship , and customer service that…read morecalmed the panic of an old Italian coming apart with temp and moisture changes. Highly recommend. Reasonable , with a yummy non chain grocery nearby as well as Kentucky coffee shop and pool/billiard hall all walkable, if you don't rent or take a loaner to practice.

We are very happy customers who rent an instrument for school. We had a minor issue with a part…read morebecoming loose and so we were politely educated on maintenance and care. If and when we decide to purchase a violin, this is the place!

They were very personable and created a great value proposition. They made it very easy to do…read morebusiness

don't let the name fool you, they sell vinyl. and lots of it. I stopped here on a road trip…read morethrough KY. the parking on a Saturday afternoon was easy to find. they have a huge selection of new and used vinyl and all reasonably priced. I was able to find some jazz and soundtracks that I have been searching for over the years. and the girl behind the counter was friendly. P.S. In the time of COVID-19 they do enforce their mask policy.

This is a small jewelry store with a very personal vibe. If you are wanting jewelry fixed, battery…read morechanged, looking for something original, or special this is your place. The business owners are incredibly helpful, friendly, and not pushy. They give you their honest opinions and advice. I am so glad I found a local jewelry business I can feel confident going to with my jewelry.

My fiancé and I went in here to try to get my engagement ring resized. We were greeted and the…read moresalespeople were polite. They took my ring to take a look at it. We were told that if they tried to resize it, they could not guarantee that the welds would not break because the band was thin. We asked what might cause the ring to break and were told that maybe lifting something heavy or hitting it against something. We asked what they defined as "something heavy." They said they didn't know. We kept asking about it because we wanted to make sure that my ring was not going to be destroyed during everyday use. I take it off for work anyway since I work in a profession where there would be a high chance of it getting hit and I lift heavy things all the time. They finally told us, "Well, it might break if you lift a heavy suitcase." We spent another few minutes getting an answer on what exactly "heavy suitcase" meant. We never got an answer. By that point we were very discouraged and the sales people were providing absolutely no confidence in their skill or knowledge. We did not want to pay them almost $150 for something that was going to break just lifting something around the house. I feel like that is unreasonable for an engagement ring. We asked them for an approximate cost of resetting the stones in a similar band of the correct size. They gave us no answer and told us, "Well, I don't know, but it would be cheaper to just resize it." While it may be cheaper, they had just told us it would probably break. We asked for the approximate price on something, not what the cheapest option was. We felt like they were saying, "You look like you obviously don't have the money for a new setting so we will push to to the cheap option." It was a little insulting. WWe decided to get another opinion from a different jeweler. We took it to Kay Jewelers who immediately told us that they did not want to even try to resize the ring because there were cracks in the stones and they were afraid that the heat would break them. It took them about a minute to discover that, so I am confident that Designs Unlimited had to have seen it. Kay even let us see what they were talking about in a microscope. Designs Unlimited never mentioned anything about this to us. I have a feeling that had we let them, they would have tried to resize the ring and broken the gems. Nothing about our visit gave me any confidence in their abilities. Ultimately, we will be sending it back to the original jeweler to get the cracked stones fixed anyway, so I will be getting it resized then. However, my fiancé and I were so discouraged by Designs Unlimited and the lack of confidence we had in anything about them that we felt the need to post this.

This was great. I was able to meet my new Optometrist today, Dr. Maggard. She has a nice assistant,…read moreArden. So I went in today post Covid to finally get a check up. Apparently, people in Lexington, KY are really on top of their eye health. It is next to impossible to get an appointment unless one takes time off from work. I have never seen a place so busy. I went through the whole exam process and I was helped every step of the way. The entire process had taken like 49 minutes! They were both very customer focused, always making sure they gave me their full, undivided attention and I mean none of that, looking at the computer and answering. Full on eye contact. That is superb customer service. But I have to write that I will miss Dr. Santos; however, I am sure she would be so pleased at how these individuals helped me today.

The folks in Hamburg are great! Friendly, patient with you asking questions they've probably heard…read more1000 times. The people out front are attentive and thoughtful, Dr. Maggard is wonderful and will sit with you like you're her only thing she has to do. Can't recommend enough!

Went there for the grand opening yesterday and I've heard many great things as an avid runner here…read morein Lexington I would love to say first of all the service and people that work there are without a doubt spectacular. Secondly, I wear a size 15 in Running shoe and I actually won a pair of shoes from J&H running and while they did not have my shoe in stock, they were able to purchase it and get it shipped to the store so I could pick up a few days later With everything they have from running shorts to running shirts to reflective gear to Garmin watches to shoes I think within this year time that shop will be one of the great Running shops within Lexington Running area

Hard to access from the opposite direction on the road and very few sale/clearance items.read more