I regret that this has taken me so long to do. But FINALLY, I am writing this…read more On 9/4/2025 I had a horrific fall. My husband called 911 and although I was in agony I was aware how great the ambulance people were: Amazing, and once we go to Stony Brook U Hospital everyone was terrific. I asked people their names but sorry to say I can't remember them. I will say PA Kathryn Walton was amazing. She did an awesome job stitching up my laceration, and she was so kind, professional and comforting. Dr. Brian McMahon was THE NICEST doctor! He took such great care of me. He was so considerate and I knew I was in great hands. I can't say enough wonderful things about these two physicians. Additionally, Everyone I came into contact with was amazing........nurses, aids, transport people, Xray and Cat Scan techs. I had a very long recovery, and thought about how fortunate I was to get the exceptional care that I did from all these people. God bless them, and Thank you to all of them. This was an experience I will long remember, especially because of the care I received.

This is a strange and disappointing facade of a university teaching hospital. I feel bad for the…read moretrainees who come here thinking they are learning/giving #1 care. I feel bad for the patients who think they are getting #1 care here and don't know that there is better. If it's your only choice bc you couldn't get into a better residency, I'm so sorry - the match is rough. Or as a patient, if you live in the beautiful Three Village area and need to come here, I hope you have a simple illness, like an uncomplicated pneumonia. Otherwise, it would be in your best interest to receive care elsewhere where the physicians are more curious and strive for better quality care from the top down. One recc, if you have a loved one who is hospitalized for more than three days, get the monthly parking pass. In order of satisfaction from top to bottom - elevator system - concessions on first floor like Starbucks - first floor entrance security people - monthly parking pass available - case managers - neurosurgery team - nurses aids/sitters - ED resident - food ordering system - nutritionist - first floor check in clerk - attending hospitalists - GI team - Radiology support - Electronic medical system Good luck! You will need it.

the nurses make fun of all the patients after they leave!!!! twice so far I have experienced this.read more

This hospital has pretty good staff who work here! I been in this hospital twice in the last 5…read moremonths and also been in the medical pretty often! I got a lot out of being there! Although I had to go to 2 other hospitals as well I got a lot from being there! I want to thank all the staff who work there especially Mr Russell the rec therapist!

Was recently a patient doing a short stay there for a needed procedure. They were very friendly…read moreprofessional and easy to work with right from the start when they booked the appointment. On the day of everyone was equally kind and professional. The admitting front desks were quick and easy to check in with. Every nurse at every step was so kind and reassuring. They were very careful and followed all procedures to ensure I was the right patient receiving the proper procedure. Even the transport staff (I think one was Jose) were so kind and did a great job keeping me calm by kindly making small talk. Nurse E. Wolff was wonderful and advocated for my wishes for me so that I could relax for the procedure. She checked in with me about directives id verbalized earlier to ensure I was receiving the kind of care I had asked for. The radiologist/tech Andrew S who operated the Fluoroscope was also excellent and kind. He made sure to add as many warmed blankets as I needed to stay comfortable in the cold room before the procedure and was obviously beyond competent and skilled at providing the imagining. Dr Benjamin Raj and Dr Giovanni Santoro had wonderful bedside manner. They were both extremely professional and informative while keeping me reassured and calm. Both were so kind and did an excellent job. The recovery room nurses were also very kind and helpful and great at their job. Overall the staff exceeded my expectations. If you need a procedure at this hospital I hope some anxiety is alleviated knowing that the staff there is kind and helpful from a human to human perspective but above all competent and skilled at their professional roles.

Terrible hospital I wouldn't send my worst enemy here came in by ambulance for chest pain at…read more12:35. It is now 6 AM and the came in to see me.

I was in a room on the 3rd floor east, and I was treated so well from my start in the emergency…read moreroom by Meghan and Belinda to the entire staff on third floor east by the nurse Nicole Hamma to Jennifer Kleinkopf and Danielle. They were at my bedside instantly and were always so pleasant and caring. (Don't let me forget Maria.) My five days experience was the best. Thank you Norena S.

I was in St. Charles Hospital with Covid in January of 2021 for five days. I can't write the…read moredetails of what happened to me because it's being investigated but it was the worst experience of my life. It's an experience that took me five years to talk about because of how traumatic it was. The treatment I received by the ER staff could be compared to a horror movie. I would rather die than be treated by St. Charles again...that's the level of bad I'm talking about. I can't believe such sadistic people work in Healthcare. That's a thought that keeps me up at night. I would never say that every doctor and nurse at St. Charles is bad. I'm sure a lot of caring people work there but not the people who treated me. I know a lot of people in Healthcare and I respect them and admire the work they do but that was not my experience at St. Charles. I don't know who is responsible for hiring but they need to re think their choices! Hands down the worst experience of my 57 years on this earth. Go to St. Charles ER at your own risk. Don't say you weren't warned!

Horrible experience. Advised them at pre-op testing of my severe perfume allergy. Everyone there…read morefrom the orderly sent wheel me to OR, nurses, aides, respiratory aides, and doctors where covered in perfume that filled the room the minute they entered. It was totally unprofessional. I continuously advised them they were triggering an allergic reaction after I had spinal fusion and an incidental pneumothorax but nobody cared. Not even while I was in ICU. I would never go back to this hospital. Ever!

My 93 year old mother is currently a patient at St. Catherine. Tried to contact Dr. Gupta on April…read more2nd by way of Doctor Services by requesting a return call. Dr. Gupta did not return my call. Tried Dr. Gupta again on April 3rd. However, I was advised that he was not in this day. I then left a message for their Team Leader, Dr. Saeed. I'm still awaiting a response. Additionally, on April 3rd I telephoned the nurses station regarding my mother's care and was advised that nurse Sierra was making rounds and I should call back. When I called again, I was advised that Sierra was not in this day and someone will return my call. I'm still awaiting a call. Can I request negative stars on this site?

Whoever answers the phone name Alexandria (for scheduling) may have been one of the rudest people I…read morehave ever met in my life. She shouldn't be dealing with clients and is extremely rude. I've been going to stony brook for years and have never come across anyone this rude and disrespectful.

I was late for my appointment, which I HATE! but is sometimes unavoidable. I called the front desk…read moreen route and they were so accommodating and said to come anyway. Guess I had no choice, surgery is T -3 days away! I was greeted by the most pleasant front desk staff there ever could be and the inside is brand spanking new with ample seating. If you come with a wheelchair it is easily accessible with automatic entrance doors, large door openings and spacious exam rooms. I bring my loved one to lots of appointments in a wheelchair so I am always hyper aware of this. This appointment was for myself but good to know if you need accessible accommodations. Anyway, I was seen by the most thorough PA, Elina, and she really went over all my medical history with a fine tooth comb to make sure there were no surprises on surgery day. I've only gone under the knife once at a different hospital, but it was nothing like this. They took blood work and did an EKG on-site which was nice, I didn't have to go running to a lab and have extra turnaround time. Having surgery is stressful enough but this was really a pleasant experience. I hope I never have to come back, but I do feel they took the time and had my best interests in mind. Kudos to Stony Brook Medicine!

Heather Hines should not be in the medical field at all!! She screamed my lab results and my full…read morename throughout the office repeatedly in front of patients and all her staff! She is a disgrace to all nurses and a menace to provider/patient confidentiality!! HIPAA means Nothing to her at all!

My Brother unfortunately had Brain Surgery therE back in Nov.2019. At the time, the hospital…read moreappeared very cold and impersonal. That is, key personnel of the Staff....they were NON-EXISTENT....Patient Advocacy, Social Work....the Nurses in Recovery and my Brothers Room were tremendous. Today, I called twice, left 2 different messages as we still need help setting up a Patient Portal....no response....no concern....no CARE....GO ELSEWHERE!

The infusion department is run very well. I went the on Friday, May 21st. They are very…read moreattentive to the wants and needs of the patients . The nurses are as follows: Thomas, Kyle, Greg, Brittany, Brianna(Head Nurse), Jackie, and Rachel. I had Thomas on Friday. There is something special about him. He knew about my ailments. I gather that he does a lot of studying. He is very intelligent. The nurses are all great. They don't only help their own patients. They help all patients. This was the 112 office, building 4. NY Cancer and Blood gives great care to all their patients. From Dr. Va Circa down to all staff.

I was a patient at the Patchogue office for many many years and was treated by Sanjeev Jain for…read moresomething that as it turns out, I did not have. I was expecting to die fairly soon, I moved to Arizona to be with my son and daughter-in-law to die. I did find a new doctor at the Mayo Clinic who found my NY diagnosis was a bunch of bulls**t. I had been diagnosed with an incurable blood cancer, the treatment was basically blood transfusions, I was prescribed a medication (Danazol) which caused paralysis in my legs, hospitalization for 3 months, then rehab for 4 month, I had to learn to walk again. My doctor in Arizona diagnosed me with kidney failure, started me on dialysis and immediately I began to feel better, before this diagnosis I was in a wheelchair because I was too weak to walk, couldn't drive, it was hell. After the new diagnosis my life changed significantly. Please, get a second opinion before taking Dr. Jain's word as final or I would actually tell you to find a different doctor and still get a second opinion

Granted her wait times are long, but she explains that she is the only doctor in her office when…read moreyou first agree to see her. She delivered my first and if she was still delivering babies, I would have went back to her for my second. She has a very warm and friendly bedside manner compared to most of the obgyns that I have seen, and therefore I will be returning to her for my regular visits.

HORRENDOUS FRONT OFFICE! This is a review of her office and…read morereceptionist as well as thoughts about the doctor. Today, I called the office to see if I could get an appointment for my daughter who is experiencing a lot of discomfort and cramping and had been in this condition for about a week. My regular doctor in CT was on vacation and the receptionist there, after listening to what the problem was, recommended a doctor in Bronxville that she uses personally. I called and spoke to the receptionist, explained fully that my daughter had a hormone inplant in her arm for over a year with no issue, however, that in the past week, had been in discomfort and that before we get her back to school, I wanted to have her see the doctor to rule anything alarming. After a big wait time, I was informed that they wanted to speak with my daughter before confirming an appointment as she is over 18. Okay, I get that, however, I needed to know if there was a chance to come in and get seen so that my daughter doesn't get her hopes up and then doesn't get to see anyone. I was told to hold on while they conferred with the doctor. I wait on hold and the receptionist says, ' Dr. K doesn't specialize in that, you'll have to call the hospital and they can give you a list of doctors to try'. WHAT?! Who said anything about a hospital? When I said as much to the receptionist, she repeated what she stated. Trying to give her the benefit of the doubt, I asked if there was a miscommunication - my daughter is in pain, not a hospital, I need to know if there's a way to see the doctor? She didn't respond. I can't believe that a doctor would refuse a patient in pain AND refer the caller to a hospital. SOMETHING wasn't communicated to the doctor, or is that doctor so unconcerned? I was stunned. I thanked her (for nothing) and then hung up. Reading the reviews on the doctor herself, perhaps it was a sign to stay away. I'm going to save you the trouble of speaking with an inept front desk. I will never recommend this office and I'm going to tell my regular doctor's receptionist how awful this went!

Terrible experience at emergency room Wrong diagnosis for my…read moredaughter They never checked her blood but they gave her all different kinds of medication and now her liver enzymes are so high The day after emergency room we went to the PCP and they checked her blood it was negative WRONG Diagnosis! When I call St Catherine of Siena they said they cannot help me very rudely Never again DO NOT trust this hospital

My first question is this. How do you accept a person with rectal propuse rectal bleeding , who is…read moreadmitted from emergency room to 3rd floor who continue s to breed and after asking for pain medication I come to find out pain medication was given only I intervenido to ask why this person was suffering and was not given any pain med. I was told by nurse that she had called dr. But had not heard back yet! That my friend was 2 hrs that is a delay in care and subjectong patient to prolonged suffering! Patient is NPO - I ASL ABOUT ICE CHIPS , to wet lips, oh states nurse her diet was upgraded to! clear liquids! Well I clarify she has not gotten any! O " ill call down" I explain to nurse patient speak fortín language. and therefore, I will be her advocate. I was to be made aware of her diagnostico and care! 3 hrs later she wad discharged with patient stiññ having pain and rectal bleeding! Was told she needed colonoscopy but not done there. What kind of hosp does this? She was never given assistance with all even though she was dizzy! Care is minimal and system is lacking way too much! They need more staff and more worker bees than queen bee that go around smiling! This will be followed up as how do you send a patient home the same way they came In? Young person 45 yr old! Hospital claims upgrades but up grades to what? VERY CONCERNING!! MY ADVICE GO SOMEWHERE ELS!