Chris Rhine went above and beyond for us as our Insurance Agent! We had some issues after filing a…read moreclaim when a storm came through our neighborhood. I shared my frustration with him and he immediately started asking me questions, passed on our information for us and truly cared about us as clients. I am so grateful for the time he took, getting us to the right individuals and seeing us through the entire process as our claim was settled. We would highly recommend Chris to anyone looking for an insurance agent you can trust and feel confident with!

From the owner: Always maintain integrity with our product, with ourselves, and with our customers to help our…read morecustomers get to where they want to go. License #: OH-1154692

do not ever mention insta-cart do not ever mention…read moreinsta-cart, uber, lyft, etc. they will immediately deny your claim before it is reviewed, beat them at their own game make sure to add ride share in your policy if you decided to do anything else in your vehicle. they will find a way through loop holes not to honor full coverage. they should be sued!!!!! been fighting with them since 01/01/2024, what a way to begin the new year, also the claims representatives are very rude and twist facts to cover themselves... do not recommend progressive to anyone!!!

I wanted to thank the team at State Farms Kim Smantana for helping me through everything. They…read moresuggested that I increase my coverage in the most nurturing way. They gave me Positive suggestions and recommendations as to why It would be wise to increase my coverage. As it turns out it was one of the most important pieces of advice I ever followed. As I was freaking out after my car accident on all the repercussions that come with it you guided me through this ordeal in a most calming way that made me feel reassured, supported and cared for. Your team helped me through what could have been a very difficult experience. You were there when I needed you and you guided me through this event in a way that was almost painless and I can't thank you enough for that.

after being with them for years.. they dropped my insurance for getting into a car accident i was…read morenot at fault in...hmmmmm whats insurance for??? so you pay insurance but if something happens where they have to pay they get mad....needless to say i cancel all policy's with them! they still billed my account! when asked to be refunded i got the run around only to hear it will be paid back by check in 10 day...hmm you took my money without permission in one day but want to take 10 to refund it!!!!! what a joke~!! ps. safe auto is wayyyyyyyyyyy cheaper!!!! do not go through state farm or this lady!!!

From the owner: Here at the Tammy Steele-Kidd State Farm office in Parma, OH, our goal is to be the preferred State…read moreFarm office in Cuyahoga County families turn to for guidance with their insurance. Whether it is Life, Home, Auto Insurance or other lines, we would like to help your family be able to properly prepare for the unexpected to minimize stress. We look forward to talking with you and helping your family with their insurance needs. Please give us a call today for a quote. You will not be disappointed. License #: OH-45413

So easy to talk to, their policies are amazing and they were so thorough in their knowledge of…read moreexplaining what each item on the policies meant. The rates they were able to get me are amazing and actually have more coverage than previous policies I have had, and they truly went above and beyond to help me, and I definately went through a couple insurance websites and carriers trying to get the perfect coverage that wasn't going to kill my bank account. I didn't get to talk to Jake but my Nicks associate Travis Bales definately did the commercials justice. Thank you for helping me out! Their home and auto bundle definately puts others to shame.

Miladys was very kind and helpful. I was SO happy with the coverage and the prices she gave me for…read morecoverage!

I just spoke to one of your reps and you canceled my 77 year old mother's policy because you sent…read moreher a survey back in September about the type of siding she's has on her house, mind you the siding hasn't been changed since the house was built in the 1950s, and you've been her agent for the last 5-6 years and because she didn't respond You canceled her homeowners insurance policy. That's low down nasty business. Also, your 440 phone number is disconnected. We've been calling for the last three days and cannot get through. We finally called the customer service line and spoke to Taylor and he was not helpful at all.

Fantastic agent and crew ! I have been a customer of hers for 17 years, and she is always helpful…read moreand tolerant of me during stressful claims ( I can be a bit of a pest sometimes, and she just rolls with it ). I have had other State Farm agents before her that were only out for themselves. She is great!

Vincent was professional, knowledgeable and easy to work with! He helped me find great auto…read moreinsurance! The best part he saved me money ! Highly recommend him !

This was the most professional , time effect and easiest experience I have ever had with an…read moreInsurance Agency. Lidia has gone above and beyond to make sure our coverage was exactly what we needed. I HIGHLY RECOMMED FOUR STAR INSURANCE AND AGENT LIDIA!!!

Hands down they have Great customers service! Affordable prices and you can get all coverage, car…read moreinsurance, renters, and life.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate agency owner I've had the pleasure of serving and helping protect many individuals, families and businesses throughout the State of Ohio. My knowledge and understanding of the people in this great state helps me provide them with the coverage they need and the level of service they expect. I look forward to helping families like yours protect the things that are important - your Family, Home, Auto, Business and more.

I started my policy on January 20 and submitted all required documentation the same day. I received…read moreconfirmation and the policy was issued. A week later, my rate increased because I had not yet used the dynamic drive app. I explained that the vehicle had just been purchased from an auction and was still in the shop. After clarification, they credited the account and adjusted the rate back. Shortly after that, I received an email stating they had not received prior insurance documentation despite the fact that it had already been submitted on January 20. I had to speak with four different customer service representatives before they finally located the documents. I was told the rate would be corrected back to the agreed amount. Two weeks passed and nothing was adjusted. Due to the repeated billing inconsistencies and lack of follow-through, I canceled the policy before the next payment due date (the 20th) and switched providers. After canceling, I received an email stating I owed a balance related to automatic draft cancellation. This entire experience was frustrating and unnecessarily complicated. Clear communication, accurate documentation handling, and consistent billing are fundamental expectations when purchasing insurance. Unfortunately, this experience did not meet those standards.

I wish I didn't have to give Direct Auto Insurance a star. Customer service is of no help. The…read morerepresentative, his name was Yam, wasn't able to correct an error on the company's part. I asked for a supervisor and still haven't had a response. I believe Direct Auto Insurance is a sham. I will be reporting Direct Auto to the department of Insurance and financial services in Michigan and also the federal trade commission