I had my first self-applied Japan Visa application processed by them back in 2009. I was really happy with their service. Last year though, I chose a different one only because of they were cheaper.
However, anyone going to Japan for 7 days and longer and planning to go cross country needs a Japan Rail Pass and Universal is the only accredited travel agency selling it in Manila. So, after getting our respective visas we went to Universal for our JRPs.
Service was fast and efficient as always! read more