Travis B. was helpful and answered all of my questions. I would recommend this company.read more

My adjuster Adam Feinstein was both professional and courteous in our time of need. He explained…read moreeverything in detail that need to be done and was there to assist if needed. He made this entire ordeal bearable instead of overwhelming.

Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

The service at this agency is outstanding. Any person who picks up the phone is able and willing to…read morehelp you. They are extremely knowledgeable about what they do. Such a pleasure doing business with them.

We incurred water damage to our home. Today I received excellent assistance from STEVE MONTGOMERY…read more He was patient and really listened to our frustration dealing with the restoration and claims process. STEVE MONTGOMERY.....asset to Universal

Wouldnt even issue a policy because my family filed one claim in the past decade with a different…read moreinsurance company when our previous home flooded. Gross.

I got my new condo insurance through them and they worked pretty quickly as the closing was under…read moretwo weeks from the offer. I wanted to transfer my auto insurance and possibly my umbrella policy to them but I cant seem to get a response from my broker. I'll probably will move the condo insurance out of there when it expires as I cant imagine what would happen if I had to put in a claim if they cant even do a quote on a timely basis.

Very expensive and very poor service. A huge step down from Palantant, the previous brokers that no…read morematter who you contacted, they could answer your account questions. Staff are not trained and keep putting me on hold to answer basic questions. I switched to another company that was cheaper and had better informed staff.

I want to say this was such an easy process when it came down to getting Auto Insurance. Jessi…read moreVelasquez was so helpful she was in top of all my questions. Gave me several quotes with different options on the plans. She was honest and made sure I was happy with everything she provided. She followed up when she said she would. Which is great because who wants to chase down someone for answers!!! I hope she receives a exceptional acknowledgement from her manager. She went above and beyond and I really appreciate her service. God Bless you. Joseph Santos

After being a loyal Liberty Mutual customer for over thirty years, I recently discovered something…read moreimpressive--they've mastered the art of not answering the phone. I had a simple question. Nothing dramatic. No claims, no emergencies, just a good old-fashioned "hey, can someone help me understand this?" kind of moment. So I called the Fort Lauderdale office. Once. Twice. Five times. Each time, I was warmly invited to leave a message... which I did, like a well-trained, longtime customer who still believes in things like "customer service." And then--nothing. No call back. No follow-up. No carrier pigeon. Not even a smoke signal. At this point, I started to wonder if my messages were being routed directly into a motivational seminar titled "Let It Go." So I did what any reasonable person would do after being ghosted by their insurance company of three decades--I went shopping. Turns out, not only do other companies answer the phone, they also offer better coverage for less money. Imagine that. In the end, Liberty Mutual didn't lose me over price. They lost me over silence. But hey, if ignoring loyal customers is part of the new business model... mission accomplished.

Over the years we have worked with many Title companies and although almost all of them tried…read morereally hard, all could not even come close to how easy Independence Title makes the process. Independence really has "our backs". They are so professional that they watch EVERY detail, make sure all "i's" & "t's" are dotted and crossed saving us time, money and STRESS. The exact things the others wanted to but could not deliver. The Independence title team is second to none and we will not use anyone else to do all our closings. Not only are they professional but they are fun to work with. Serious when seriousness is required, Fun, Real and Human the entire time. These are people you could be friends with and invite to your family's dinner table. Independence for life. What else needs to be said

I am a real estate agent at Charles Rutenberg in Fort. Lauderdale. I have attended classes by Keven…read moreand his fantastic team. Highly recommend as one of the BEST Title Agencies in South Florida.

WOW is all I can say about the service I received with Angel G! He REALLY was a G! This associate…read morehelped me out TREMENDOUSLY with finding the best plan for me that I could afford in my budget, which by OTHER car insurance companies, I was told was IMPOSSIBLE, but with Angel, he was exceptionally professional, very personable and went out of his way to ensure I was a happy customer! If I met him on the streets instead of through a professional service, I could see him as a friend! I NEVER had State Farm insurance since all online offers kept pointing back to my original coverage with car insurance provider X! I am now a State Farm customer FOR LIFE! I hope to always talk with Angel when I need help with my policies over the years!!!! THANK YOU SO MUCH FOR MAKING MY LIFE EXPONENTIALLY BETTER!!!!

I have the best agent named Angel. He's absolutely amazing! I previously had Geico and never had a…read morepersonal agent with them. I wasn't part of the family. Now with State Farm I am Mr. Angel thank you for everything! Ps he just called me yesterday to tell me my bill is going down after only six months. Blessings

I'd highly recommend this agency if you are looking to work with real, authentic, professional, and…read moreunderstanding agents who will do everything in their power to get you the best quote possible to help protect your vehicle, yourself and your family. At first, I was attracted by the name and the distance from my house. When I arrived at the office, I was greeted with big, beautiful smiles and very warm and welcoming energy from Joselyn, Harrilise, and Adrian. They were all super friendly and nice. I sat down with Harrilise. OMG, she was such a joy to talk to. She walked me through the application process with ease, and fully explained all my options, making sure I had all the information necessary to make an informed decision. The best part of my experience was simply the vibes. It feels very much like a team of real people that I was able to speak to freely, almost like old friends while still making sure to keep that professionalism that reassured me I was in the right place. I even met THE REAL CHRIS BROWN, Mr. Brown himself and found him to be very pleasant and personable. So now, Chris Brown, the dancer is relegated to 2nd place to Chris Brown, the agency owner. You'll see what I mean when you meet him and his team yourself.

Chris was very nice and knowledgeable. He helped me get a policy that works for me quick and cheap.read more