They are helping me improve my credit worthiness. They just hired two new employees. They are…read moreDeisi and Adan. They work very hard also like the other employees do.

If I could give Fusion Finance LLC negative stars, I would. This company has been a financial…read morenightmare from start to finish, and their deceitful business practices have left my husband and me worse off than when we started. Despite making regular payments on the vehicle lease, Fusion Finance NEVER reported a single payment to any credit bureau. Not once. This means that all the effort and money my husband put into trying to rebuild his credit was completely useless. When we applied for a real auto loan through a reputable bank, we were flat-out denied because this company doesn't bother to report your payment history. It was like the lease -- and all those on-time payments -- never even existed. The lease terms themselves were predatory and manipulative, filled with hidden fees, confusing mileage limitations, and ridiculous conditions designed to trap people in an endless cycle. My husband hit the mileage cap on the vehicle, and instead of helping him or providing a fair option, they re-leased the same exact vehicle to him -- fully aware he had already gone over the limit. Then they refused to offer any real assistance when we contacted them for help. We stopped using the vehicle a month ago, but no one from Fusion Finance bothered to pick it up. We were stuck waiting, without clear communication, wondering what would happen next. Only today -- after a full month -- did someone finally come to get it. And now we find out it's going straight to auction. There is zero customer service, zero accountability, and zero decency in how they treat people. They prey on folks trying to get back on their feet. If you're considering Fusion Finance for anything -- don't walk, RUN the other direction. They don't deserve your money, your trust, or your time. This company should be investigated for unethical and deceptive practices. We are filing formal complaints and strongly urge others to do the same.

Caveat Emptor ! Jeep in Michigan coordinated finance through this company, we have generally dealt…read morewith large and reliable financier's such as Ford/GM/Chrysler for our leases in the past. We set up paper billing and took delivery on the vehicle about a month ago, the dealership informed us that the first payment was due 05/30/2025. On 05/28/2025 we had still not received a bill nor any information concerning account number, address, etc excepting a generic welcome letter referencing University of Michigan. After 9 calls (caller number 34 in the middle of a work day), multiple voicemail's, several emails, and a direct calls to both the President and CEO of the Company at which time the secretary informed us to contact the local manager who did not return the call. The only response received was an email from the local credit union with an EFT coupon. We also emailed Jeep x2, dealership who informed us that HIPPA law precluded them from providing us with assistance; an erroneous claim. We invited them to pick up the vehicle, again no response. It is now 06/06/2025. We have never had to beg anyone to take payment, credit score above 800. Unconscionable. Warning to consumers, pursue any and all alternatives forms of financing. Dr. Green

I purchased a VW Passat CC from Erik the owner @ Primary Motors for roughly $12k (not cheap)…read more This was probably the worst decision of my life so far. From the start Erik assured my the car would be fully serviced and cleaned when I arrived to pick it up. 2 weeks later the oil level was low I called Erik and his response was that it wasn't his problem and to get an oil change "its only $80" he said. I queried Erik about the car service that was promised and he had no paperwork to back it up. Done by his "in-house" guy but there is no paperwork yet the car ran low oil 2 weeks after servicing after barely any driving. The car came with roughly 76'000 miles on the clock. After driving the car only 2000 miles I got an oil pressure light on the car so I brought it straight to a VW dealership and they done a diagnostics on the car. My lawyer contacted Erik by letter about all of the defects and Erik replied stating the car didn't qualify as a lemon as the problem was reported after 60 days but had not been drove 3,000 miles. Basically washed his hands of the car and offered no help or solution as a "dealer". To my surprise they told me the CAR ENGINE was going to have to be replaced due to low compression, oil pan was fully rotted, exhaust clamp was rotted and needed new, passenger side axel was damaged and needed immediate attention, drive belt needed to be replaced, air filters was absolutely disgusting, front arm control brackets had separation and movement in the brackets. Stabilizer links had to be replaced. The brake fluid on the VW report was reported as looking like "tar". To summarize where I now am with this car, I have been without a car since November 23rd 2021. It is now January 17th 2022 and I have been dropping the car to every auto tech in Queens to repair it. They all say it is too much work and nobody will do the repairs, also the 3rd party warranty Erik sold is garbage and YOU WILL end up paying for repairs on top of your existing. I cannot believe no AUTO shop in Queens is willing to do the work as there is so much damage with the car. Primary motors never serviced the car or gave it a once over before selling as I was promised they would the day I viewed the car in their office. THEY SOLD ME A CAR BEYOND REPAIR!!! I am now facing thousands of dollars of auto repairs whenever I can find a guy to do them. I have been without a car for 2 months now. I have called the garage numerous times but nobody ever picks up my cell number anymore so I am not getting any help from the "reputable car dealer I purchased my car from" and this is a clear story of how they treat their customers. DO NOT BUY ANYTHING FROM PRIMARY MOTORS.

I purchased a BMW from this location the car is very clean the service was very friendly and…read morereliable I would recommend others to come here.

This location is open for drive thru window service, which I guess good since most in the area are…read moreclosed but they are slow as molasses and have the audacity to close for lunch without notifying those waiting and make people wait with no way to get out of the traffic jam. It's really poor service.

Terrible service , one day i walked in and the banker threw a bucket filled with baby powder all…read moreover me leaving me blind. I was so scared and the managers are rude as well, they just laughed at me while beating me baseball bats, 0/10 do not recommend

I have to start off by saying I've personally gotten 4 cars from Joe. My husband and I are on our…read moresecond leases. He is amazing! Literally! He answered every question, addressed any concerns I had and help keep me where I wanted to be. He has gotten me 1 beautiful car after another. Searching and obtaining exactly what I wanted. Last year I also got my mothers car through him and had multiple family members get cars through Joe as well. ALL were very pleased with the work he puts into every step of the way and the end result with a beautiful car is the best part. He never disappoints and always delivers, always above expectations. Joe and his team are phenomenal and I will never use anyone else. I recently moved to Florida and you bet I will be using him once these leases are up as well. I should of wrote this review a long time ago. I cannot thank Joe enough!

Joe has been AMAZING! he found the car i wanted (2024 hyundai tucson hybrid limited) in the color i…read morewanted it in! He has been so communicative throughout the entire process and answered all my questions and was patient with me through multiple test drives over a few different days! Once i decided what i wanted he got the last one from the jamaica queens Hyundai dealership and i didnt even have to leave bay shore for it. It was delivered to his office for me to pick it up in a easy smooth transaction where he explained everything i needed to know about the papers i was signing! He handled the titling, DMV stuff, insurance, and dealership stuff and i didnt have to worry about a thing! Would recommend this to anyone buying or leasing a car, this is the smartest way to do it. THANKS JOE!! Youre the best!!

One the best branches of any bank I've been too. Everyone is so courteous: Nick, Ryan, Vanessa,…read moreJohn Z, ... Everytime I go , I get A+ service, very little waiting time if at all. They all make you feel like a million bucks customer. It's a pleasure to bring my business to chase

Honestly this branch changed my entire view of Chase as a whole, the atmosphere was friendly and…read moreclean. I deal with Chase directly for my employer and went in to this branch to open up a personal account. Ryan H went over everything diligently and professionally and set me up. He and the Hispanic girl (so sorry I don't remember her name, but I've seen her at multiple other chase locations previously for my employer) made my experience GREAT, and I will always go out of my way to go to this specific branch because of them specifically!