Big shout out to these awesome dudes for wiping all my late fees. Back in the day I was a regular…read morecustomer, and you know how it goes when returning DVDs, sometimes it just slips your mind, again and again. So when I came up to counter one day, I was regretfully informed that I could not issue another DVD until I paid my debt. But even before I had a chance to respond, the dude was like, "Let me have a word to my manager". He came back and told me that they were able to wipe my slate clean.

I'm a big movie watcher, I get lots of DVD's out each week and I usually have to go out of my way a…read morebit to go and get them. When I saw a video store had opened up the road I was so happy but to be honest after going there a few times I went back to my usual in Mt Eden. Their $8 over-night price is normal, however the movies that are in their over-night section are really old! I can get the same movie from the weekly section for $1 on special days at the video store I go to in Mt Eden. They don't update the section enough, some movies have been in that section for months and months! They are quite good at reminding you if a DVD is overdue however, they give you a call on your home phone, however if you do incur a fine, they make you pay the full price, whereas at my usual video store, they cut it in half if you pay on the spot.

There is a great little Crazy Saver $1 and up novelty store located in the same building as this…read morevideo store which provides a source of occupation for children while parents are shopping for videos. If you are after a video for that birthday party get-together for the kids, you can kill two birds with one stone while you collect party treats or gift items from here. United Video New Lynn has a gigantic floor space which displays a huge and diverse range of videos. In an effort to capture the highly competitive video rental market, they've tailored some hard-to-beat deals to get you through the door. Like an everyday bargain of six movies for twenty bucks. One dollar DVDS on not just one weeknight but two, Tuesday and Thursday, and an under four dollar price for new release movies on the same one dollar nights. We have found a couple of times in the past that their DVDs don't work properly, which is a frustration on the night as you either have to make a mad dash back to the video store for a replacement or wait until the next time you go in to rectify the matter. Never a problem with replacements or refunds though and the staff are always keen to set the problem right.

This shop is a regular life saver for me. Be it a Kiwibank transaction, paying a car registration,…read morebuying a last minute birthday card (some are only $1 or $2 - wow!) and a pen to write in it with. The number of times Mitchell's Paper Plus has come to my rescue is countless. I don't know the names of the family that own this business (I'm pretty sure Mitchell moved on years ago) but they've been here at least 10 or 15 years and they are always lovely and polite to deal with. The pile of jigsaws/cookbooks etc out the front which are permanently on sale also make a good last minute Xmas or birthday gift.

Today, the worst experience happened to me in this shop. A salesman was not satisfied with my…read morelittle girl who is just 2 yrs touch the stuff in the shop and come to complain to me. His voice is so loud and his attitude is so impolite, even not say 'excuse me'. Children are naturally curious, I could not completely stop her but I already tried to. My daughter is not a naughty girl, and she just touched gently. Although she is not right, do you need so badly to us? In the past 7 years, I usually went shopping in northcote shopping center once a week. Most of time I went to this shop for paying the bills or a car registration, or buying some books for me and my daughters. But today's bad memory makes me will not go to that shop again.