Nicest staff and love the lady who moved from the downtown location…read moreThe downtown location needs a bulldozer renovation

It was an easy in-and-out visit for me. I arrived in the early afternoon, regardless of the…read morehorrible reviews dropped all over this particular establishment, to mail a package to a pal and it only took me mere minutes to achieve. Kudos to the congenial (middle-aged, female) cashier who took care of me. I will say, though, that while awaiting my turn in line (which moved fast enough), there was an older, tall brother at the passport counter who spoke quite forcefully to patrons. As I listened to his unkind deliverance and rude dialogue, I thanked God to myself that I didn't need a passport and didn't have to deal with him at all on my first visit to this post office... otherwise this review would've went entirely different, and so would've been the rest of HIS day for trying it upon the wrong one.

Bottom line: This Post Office location in Lewisville is a nice one. Clean, well kept, efficient,…read moreeasy to access, plenty of parking. A refreshingly great USPS location to use! The Deets: When I visit my parents, we go to do many of our errands over in Lewisville (or if a larger trip is in order, Winston-Salem of course). Lately we've needed to stop by the Post Office in Lewisville and it's a pretty nice one. It is definitely an upgrade from the one that was in Lewisville when I was younger. There is plenty of parking at this one and it is not ever near full on my visits, plus there is a convenient drive-up mail drop off in the parking lot as well. Inside the nice brick building, there is a modern, clean, well kept service area with two staff service desks, drop off area, and plenty of PO boxes in the lobby. On my last visit, I went inside and both desks were staffed which made the three person line move very quickly while there. In a time when many reflect disappointment when making a USPS visit, I am here to say this one does the job from what I've seen.

I stopped in this afternoon to mail a couple of items. There was no line and the employee was very…read morehelpful and friendly.

There are nine notices posted on the doors as you enter this building, might as well add one more…read morealerting that they only accept cards or exact cash. While it might be missed it still might help prevent folks from standing in line for 10 minutes (or longer?!) before they notice the signs posted at the windows (one of which is taped to the counter so you don't see it until you reach the window). And yes it's me, I'm folks.

The location downtown is nice and convenient, and they have a good selection of boxes, tape, etc…read more It's a good spot to go on holidays or big shipping occasions (like April 15th) because most people think of the more well-known locations. That said, the staff at this location is always hostile, and obviously don't care. They're really flippant about any issue that you're having with the U.S. Postal Service.

Dropped off a package today and witnessed the postal clerk berating a woman for making a mistake on…read morea government form and asking for a new one. She then reached over me and chose the Happy Face feedback button on the card machine (which was meant for me to give a review of her service).

My package has been in transit for the longest time and on top of that I can't seem to get in touch…read morewith anyone about where it is. USPS is the worst delivery service I've ever experienced.

This postal employee is a VERY patient man. The customer he was waiting on had multiple items and…read morenot a clue about even how to use the pay system. Then wanted cash back which made the postal man have to do the transaction all over again, at that point the atm went down! We waited for some time until another person was called to man the 2nd window. All I can say is bravo!

Beware! Cards stolen out of the blue box in front. At least that's the explanation they gave me ....read more

Doug and Wendy are the best client service professionals I've ever connected with and my business…read morehas taken me across this country. Wonderful having such outstanding folks right here at home taking care of us!!!

Doug and Wendy are awesome! They make my daily trip to the post office enjoyable!! Their friendly…read moreattitude makes them an asset!

This is one of the locations that I feel safe going to at all times, even when they're not open, to…read moredrop off packages for shipping. When you enter the door go to the right and you can drop off boxes that are not any larger than a shoe box. But I have had to utilize the Postal Service during business hours here and the employees are really nice and patient. I've never had to wait any longer than 4 minutes even in December.

What the hell... waited for the damned kiosk to reboot for 10 minutes, only for it to tell me I…read morecan't purchase stamps at this time. Another fine job!

I made an appointment online for the passport services here for my boyfriend and I since many (if…read morenot all) of the Post Offices in the Triangle were totally booked for 30 days out. We were already in Greensboro for the weekend so driving to downtown High Point wasn't too far out of the way. We just needed an appointment ASAP for an upcoming trip out of the country! The confirmation email I received after scheduling our appointment online asked for us to arrive 10 minutes early, and I can see why because at 2:30 PM they were really busy! This post office has a sign up on the wall asking for a limit of 4 people to be inside at a time, which people were clearly not following, but there was no one in the separate room for the passports, so it was fine for us... At least everyone was wearing a mask! The woman helping us get our applications in order was very friendly, helpful, and made great small talk while we were there. My appointment for 2 adults was scheduled from 2:30 - 3:00 but we got everything taken care of, including photo (and a retake or two), and were out of there within 15 minutes! I was pretty impressed. On our way out, we did encounter someone asking us for a dollar, which is always a little uncomfortable, but other than that, the passport service here was 5 stars from me.