I had such a great experience with this company! First off it was pretty cheap as far as renting…read moretrucks was concerned. Also I called at 10 mins to closing time, the guy Josh Hoehn went out of his way to make sure I got what I needed! He was super professional! So nice! And had everything ready when I got there. He done such a good job. I just wished all customer service experiences was like this one. The Lexington Ky 4700 Georgetown Rd. office is where I rented my truck so Josh done his job to the tee. I would highly recommend them. And since I have more moving to do I'll be back. Thanks Penske!

From the owner: Save Up To 20% When You Reserve Online Today!read more

Guy at the front, kept trying to make "jokes" which were quite invasive and uncomfortable, even…read moremaking multiple comments accusing us of selling drugs out of the vehicle... I was moving a mattress to my apartment... when we left with the keys, they didn't explain the expectation upon returning, then proceeded to add fees. when asked about why we got back less, the woman at the desk, Bree proceeded to act like she didn't owe us an explanation to where those charges came from and to shut me up by acting as though I smoked in the vehicle and I was lucky I didn't get charged for that. However, I had the truck for less than an hour, I was the only one in the vehicle and I did not smoke... She was argumentative, rude and unhelpful. I don't know how this establishment is still open. Probably from scamming people. if I could give this less than 1 star I would.

Waited forever in line to request a propane refill, was told to wait for someone to come out to…read morehelp me, waited outside for over 15 minutes saw customers who were behind me being leaving after being taken care of, when the clerk who told me to wait came outside assisting another customer I went in and waited even longer without any further communication or assistance so left after probably wasting 45 minutes of my day

I went to fill up gas, but I found people that were afraid to get out of their car, soon I realized…read morethere was a loose dog running around in the area, I found to be quite funny because I had no trouble and all the. The dog just needed a way to get home. overall great experience it's got everything you need, it's also got U-Haul's, and there were amazing people working.

Would give a negative rating if I could. U-Haul Inc. are liars and deceivers. They tell you one…read morething and do another. They tell you one thing and then crawfish.

I have rented different equipment from them over the past several years. Have never had an issue…read moreand they have been fair. Their friendliness when it comes to customer service could use a little work but prices are fair.

I would give zero stars if I could. They lie about pricing, they are completely unprofessional in…read morehow they treat people and they are crooks! They removed almost $500 out of my checking account WITHOUT my permission on equipment that I never even owned. I would strongly urge everyone to go somewhere else.