Copied this over from my google maps review.
I am a do it yourselfer. Not a contractor, just a little guy who will rent a few things a few times a year and this is how united treated me:
Had a horrible experience with the green place down the street. So I Walked into a man's showroom. Talked to the cs and was out in 10 minutes. They know what they are doing and they get er done. Not going anywhere else for machine or tool rental again.
Edit. Went in this morning and they made a mistake. But the cs fixed it. 100% customer satisfaction. I love this place.
Update. Holy cow. I think the manager is the one who made the mistake and i think he compensated me even more with an extra free day ($700 value) Wish I knew he was gonna do that, I would have planned to work that day. Thank you united, you are the best, and the Escondido branch will have my business for life. read more