Getting old sucks. I went to them because I needed to get a colonoscopy & an endoscopy for issues I had. At first I thought the care & staff was amazing when I went for the endoscopy & colonoscopy. Everyone was so amazing during my colonoscopy & endoscopy. But now I can't get a hold of anyone in the front office. I don't know what these numbers are: .
1 (951) 303-6525
&
(951) 303-3718
But they either never answer or take forever to answer. I call them everyday and there was a time I couldn't get anyone or even leave a voicemail because it kept saying the box was full. When I finally was able to leave a voicemail a lady promised to fax my records to my doctor, but they never did. So I tried calling again, and can't reach anyone again. I left a voicemail & still no response. I will have to complain on my next phone appointment to Dr. Eunice & see if she can help. But I don't even know how to reach her until our video appointment since they have to text me a link to talk to her. The stars is only for the amazing staff, nurses, & doctors during my colonoscopy & endoscopy. (I would give them 5 stars if I could individually) BUT 0 stars for the staff answering the numbers I listed. read more