Be wary of using Carapella's Tax Service if you are a business owner and are looking to have your…read moretaxes completed for your business. Jon made critical errors in filing the return for my business' taxes in 2023 which has resulted in my family owing the IRS several thousands of dollars, which we are continuing to pay back on. Jon's oversight on our taxes has been a mental nightmare to deal with for the last three years despite Jon having spoke confidently about his understanding of the many tax benefits of owning a business in NYS. I can't say for certain, but I would suspect that I'm not the only one who has been a victim of Jon's negligence. Please be aware.

From the owner: When it comes to personal or small business accounting services, trust the professionals at…read moreCarapella's Tax Service with locations in Liverpool & Skaneateles, NY!

Good people doing good work. They greet you personally and do a great job in the service they…read moreprovide. They pulled me out of a problem and saved me substantial taxes. I recommend them highly.

I have been a client here for nearly 20yrs... the staff is always friendly and helpful... They will…read moretreat you like a person and not just sit there ignoring you... I won't go anywhere else

Now she wants to be paid upfront then doesn't file the taxes on time when they're done so people…read moreincur extra charges. She doesn't meet with her clients. Her off was full last week with people wanting their taxes she wasn't there. I've been with dermody Burke for 41 years my grandfather was with them too top shelf

In my experience, this has been one of the least professional firms I've worked with. I found the…read morereception dismissive, communication unreliable, and service of low value. During my Fall 2025 interactions, calls were ended abruptly when I asked for clarification, and it was extremely difficult to get time with the firm's president, Colleen Duffy. I also felt that interactions with her assistant, Matthew O'Leary, were more argumentative than helpful. Given both my experience and the many similar reviews going back years, I would not recommend this firm.

Huge SHOUTOUT to the greatest Tax prepares anyone could ask for. I have doing repeat business with…read moreEric, Michelle and Family for 15-20+ years (time has flown by) and each year I HIGHLY RECOMMEND them as they are experienced, budget friendly, down to earth and family friendly. I have never had an issue with getting mine and my families taxes done each year, even reaching out to ask questions is easy and every year THEY HAVE DONE RIGHT BY US!!! Once again, it's that time of year to sing the praises of some AMAZING PEOPLE and how they help maneuver within the world of TAX SEASON with ease. Please do not hesitate to reach out to them for help and cost friendly (dont forget to mention that I referred you via Facebook)

Eric and Michelle were beyond helpful this tax season. I usually file my own taxes online through…read moreTurboTax but I did just start a new job last year and make significantly more money. This March, TurboTax estimated that I will owe $7,000 in taxes!!! I then went to Long Forms Short Forms desperate for tax help and Eric and Michelle were able to get me a return! Needless to say I am beyond thankful. I highly recommend this place and will be back next year.