They put a roof on my house which immediately leaked and had several areas of poor workmanship. It…read morewas brought to the owners attention numerous times. When they finally came out to look at the issues it was discovered my attic was filled with mold from the active leaks from their poor roof job. I had several engineers, roofing companies, insulation companies, as well as mold remediation companies state it was caused by the roof. The ridge vent was illegally done, stretched shingles etc and was not done up to code. They stated they would be back to remediate the mold months ago and have never showed back to take care of it. On the contract it stated if a subcontractor was used to install the roof they would be noted on the contract. They subcontracted this roof and did not have it noted on the contract. This is breach of contract... they also did a roof for a friend of mine and subcontracted it out and did not mention it in contract. Another breach of contract.... This roof also has several issues that need to be addressed from poor workmanship. It is a shame it has come to this but I have given you chance after chance to make things right. I have documentation for everything to prove their poor work as well as breach of contract. This should have been claimed in your insurance policy for repairs. Make "On Call" your last call is what their slogan should be. Spend your money with someone that stands behind their work. Not these guys; sorry John, you had your chance. This is not the end. This is the beginning.

On Call did a phenomenal job at my parents house with a back up of their sewer system. Their toilet…read morebacked up into the basement. On call came out, cleaned and dried out the basement, as well as cleared the drain pipe. They noticed there was a dip in the main sewer line and self performed the replacement from lead to PVC. After the plumbing and remediation was complete John came out and helped layout and design the finished basement. It's space we never imagined previously. With all that said, he worked with us and the insurance company to make the repairs, and was absolutely fair in pricing the additional work to upgrade our living space. I would absolutely recommend these guys for any projects as they can tackle the big and the small

I called them because I had a complaint and a problem with mold and and I was scared to fall asleep…read moreat night because I didn't wanna die so I called at 12:00 when I first discovered it. the owner was very rude and nasty and when I called he kept ignoring me and being really ignorant when I was just trying to get mold removed. Also their website said they were open 24 hours, but when I called, he proceeded to yell at me for calling at 12:00 when I was just worried about my pet and me getting sick.

I cannot say enough great things about Elite. We had some mold and water damage in our crawl space…read moreso I called them based on our plumber's recommendation. They came out next day and went to work on the remediation soon after that. They arrived exactly on time each time, within a small window - not a four hour to half a day timeframe. Tom took very good care of us-explaining exactly what the problem was and how they were going to fix it, and calling our insurance company to put the claim right in. You are in good hands with Elite.

Do yourself a favor and call Waterpro first! These guys were unbelieveable! It was a messy sewer…read morebackup and they were the best! The first company was not so nice (you know the one). These workers were reliable, courteous, hard working and to top it all off, they were very reasonable with the cost. Where can you get excellent service and at a reasonable price these days! Thanks Waterpro, you were terrific! I hope I won't need you again but if I do, I will definitely call you first!

WaterPro is my hero! I had a sewer line break in my crawl space. After the plumber fixed the…read moreimmediate problem, the WaterPro remediators came on time, were respectful of my home, and put in days of extra work to completely resolve the lingering issues that resulted from that break. Additionally, Will allocated fans and other equipment needed for this difficult job, he was very helpful in helping me navigate my homeowners insurance, and he personally inspected my crawl space and discovered a second major leak in one water line, and a clog in another. Thanks to Will, I was able to get these additional issues fixed before they caused further damage to the foundation of my home. Many, many thanks to Will and his amazing WaterPro remediation team - Quinn, Fredo, Anthony, RJ, and LT! I very highly recommend this conscientious, family-owned business!

We had a flapper fail in the basement bathroom and a sump pump failure which flooded the basement…read moreenough to have to replace carpet and drywall. Our insurance company sent PenVal. They were at the house within hours of calling. They were great to work with, all of the work was done quickly and their work was excellent. The guys were helpful, friendly and skilled. We would definitely use them again!

My insurance company recommended PenVal . I spoke to someone here to set up an appointment. My…read moreappointment was set for 7/16 after 4pm. I took a half day off of work and the person was a no call/ no show. Would not recommend. Beware

When you have water damage in your home it is hard to figure out who to go to that has the utmost…read moreintegrity and quality workmanship. This firm was there and immediately responsive. All corrective actions were in accordance with best practices. The technical remediation folks were professional and outstanding. They solved the problem in short order. I would highly recommend their services.

My wife and I arrived home from our annual vacation to find water leaking from the ceiling in the…read moreroom she was using as her office. Our plumber confirmed that our bathroom drain line had failed, causing in the leak. With both of us working full time and our 84 yr old mother living with us, we were desperate to find someone to help us. Fortunately, a friend recommended ERC to us. They are a Godsend! Everette is knowledgeable, professional, and so easy to work with! He explained what was needed and he and his excellent crew performed the work extremely well and within a tight time frame. The best part is Everette's experience with insurance companies. We had filed a claim with our insurance but it went nowhere. We hadn't heard from an adjuster in more than two months. Everette contacted the insurer for us and the adjuster was in contact within a day. ERC's detailed damage and project details convinced the insurer to settle our claim for 80+% of the damage! It was unbelievable! His crew was efficient, quiet, clean and well mannered. They worked well with our plumber, with us and our pets. I can't recommend ERC highly enough for anyone who has damage and an insurance claim! They went above and beyond in every aspect of working with us. They are the best in the business!

I had a massive leak in my ceiling with no idea where it was coming from. My ceiling was brown, my…read morekitchen drafty. What could be going on? I called various contractors, no one answered. As a last ditch effort, I found ERS services online. Within 24 hours they had sent someone over. -They immediately found the source of the leak - They had an estimate for me within 24 hours of the initial visit - They answered all questions within 2 hours - They had a portal where all conversations and pictures were recorded. - They were on time, tidy. Not a spot of paint was left in my home. - They were respectful and considerate of noise. - Most importantly they left my home more beautiful than when they started. I will use them again. -Maria

My basement recently flooded due to hurricane Ida. I called several companies and Merdani was…read morewilling and ready to come out the next day. I explained I had children and a baby in the home and was nervous about the mold in my home. Kelvis came out and got started immediately and worked over the weekend to ensure mold was removed quickly. I appreciate how transparent and efficient Kelvis and the crew worked. Kelvis also gave me a thorough report to share with my insurance company. The report made the insurance process easy. Thanks again Kelvis and crew.

Panic set in when I saw water in my basement that was beyond my shop vac. Starting googling…read moreremediation services near me. Called Safer Home as well as 2 others. Safer Home gave me an immediate price and arrival time. BTW, one other does not give estimates over the phone. The other was a national chain and uses AI. Got disgusted with all the questions and hung up. Michael showed up and presented his ID at the door. Assessed my needs in 1 minute and got to work. He did an outstanding job and tried to pinpoint my area of vulnerability. When you need someone ASAP in a crisis like this, I would only call Safer Home. They are professional and trustworthy. Am already speaking with them about follow-up resolutions. Thank you!

Amazing!!! Michael, from Safer Homes, was friendly, on time, and communicated the process…read moreefficiently. I highly recommend Safer Homes Services.