I've been a boa for 33 years excellent customer service u just wish that they had more around.read more

DO NOT USE THIS BANK!!!! Bank is too big and does not communicate. Credit cards and accounts are…read morenot handled in the same place. They do not correspond and the customer is just another dollar.

Well another great job the Griffin GBC did for me. I'm 73, not computer savvy. However, the…read morepeople in the Griffin office are wonderful to me. With the NEW management I expected a lot of changes, he only took the nice percentage we were receiving for banking at GBC. Last month the bank offered a good percentage on CDs. Thank you all for your courtesy. You're 40 mins from my home, would like to see ATMs or another branch closer to me. Have a great day. Linda in McDonough

Lawrenceville location, near Collins Hill and buford drive. Location not on yelp to write a review…read more Nice professional employees, kudos ! However the ATM was malfunctioning, and they knew it for days. They should have directed ppl to the other 2 supposedly operating ATMs, until GBC employees etc ensured the malfunctioning one was fixed. This created a HUGE problem as an international traveler, it is nearly impossible to fix losing several hundred dollars not dispensed by GBC ATM. I went to GBC to support them, as a Georgian, but will not make that mistake again ! I would like to give a 1 star for this level of public disregard.

I wanted to drive out of the Ford dealership with a new Explorer, so the salesman effected a loan…read morewith Truist @ ~5.54% (60 months) which was fine, although I thought Ford would be the financier. Whatever, I let the salesman earn his commission and that kept me from chasing down a loan with my bank while sitting at the dealership. Despite advice from the Truist webpage to wait three weeks to make the first payment, I made it the day the account came online instead of letting interest build for 30-days. I mistakenly opt to have Truist pull the money from my checking account out of simplicity. That mistake gave Truist insight into every transaction I made in that account. And every transaction was replicated on my Truist account page! Whoa, says I, that is not going to happen one more day. I delinked as fast as I could and began a direct payment. I then tried to link the Truist account via Quicken on my PC. The link would not work; but a Quicken pop-up message advised I call Truist for help. Help amounted to them wanting to know what Quicken was! Huh? I asked to speak to a manager. The manager asked, "Why are you using Quicken?" Huh?! I eventually leaned that to make such a download, I would be charged $9.99/month. Huh?! I replied that they were crazy. The help insisted that Quicken charged Truist for my download. I said they were crazy and that I would not bank with Truist another day. I hung up and began processing a 36-month loan with my online bank (that begins with US and ends with AA). Needing a 10-day payoff amount, I got the amount on a second call with Truist - and their loan was paid off three days later, not including the weekend. Unlike other reviewers, I did not have to worry about the title swap. AND THEN, a month later (today), a Truist Alert email arrived indicating that "We couldn't complete your recent transaction request due to an error during processing. Please start a new transaction request to send your payment." Huh?! First, I made no transaction request; and second, I have no active account with Truist. I called to see what silly explanation they might have - the help said it was an "errant email." Huh? I am glad to be rid of that bank. If you have any sense, you will put your money in a bank that knows what it is doing. That bank should not be Truist.

I really like this location. The people are very friendly and helpful. You do have to make an…read moreappointment to see a banker but it is worth it. For the teller service you just stand in line.

Terrible customer service, Nikki, I think that is how you spell it, is extremely rude. She refused…read moreto allow me to deposit the cash from the check I had just cashed. I avoid this branch as much as I can. She threatened to call the police on me because I wanted to video her refusing to deposit my money. If you want to get treated badly and talked down to, then by all means, bank here.

I switched to First National Bank Griffin, GA because there was not a Chase branch within a 30…read moreminute drive of my home. I thought it would simplify things. From day one, FNB has been nothing but hassles. I regularly have declined transactions (both at home and abroad) for not notifying them about where I would be. They required credit checks for checking accounts. Refused to allow large transactions to go through even after calling them ahead of time. Now I am stuck in California unable to withdraw $200 from an account that has thousands in it, and the people on the phone say they are near closing time and can't help.

Thank you to First National Bank for their generous donation and support of Rehoboth Road Middle…read moreSchool! Thank you for investing in young people's future!