1. United Bank

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Dunbar, WV

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1 month ago

They are very nice people that want to help. Always quick, friendly, and ready to help!

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4 years ago

Extremely slow service in the lobby and the drive through. Unfriendly staff. They always make me feel like I am bothering them.

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City National Bank

City National Bank

(4 reviews)

Rude Staff. Treat you like a lower class citizen. Too long to get replacement for debit cards. I…read moreconnected PayPal & Daves and now they have locked my money . Drilling me why, why. Ya know what ? Its my money. I cam't even get groceries & I am 66 & don't drive Have no one to help me. Said i refuse to answer questions. Ig i say yes i connected these paypal for selling things then move money to Bsnk & Daves to Have a digital debit card because it takes 7-10 business days for city to rrplace yours. Also if you report fraud charges they don't refuse it , they charge it cancel hour card and you pay it anyway! This is the worst bank i have EVER dealt with. judt lock me out with no money. When i was scammed i paid 8k in bank fees. They said because it was a third world country they could do nothing So i lost that money plus paid 8k in bank fees.

Had an account with this bank for 5 years & just tried to order a new bank card for the second…read moretime. The first time, I got all the way through giving the lady who answered the phone all of my account information, only to find my account was negative & I'd have to wait--okay, I get that because they pay for the card somehow--gotta be through my account, right? Today, I was told that I have to come down with ID to order a new card. I work nights & have since I opened this account. When other banks have websites you can deposit checks with by taking a pic with your phone, do I really have to come down in person with ID just to get a new debit card? This isn't the first time I've been disappointed by the lack of service. I pay exorbitant amounts in overage charges, so I'm certain they'll be sorry to see me go. How about a reason now & again to want to stay? I don't think this bank has EVER done anything for me except make money off of me--I certainly have gained nothing myself from this business relationship.

United Bank - banks - Updated October 2026

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