I'm writing this review NOT to praise UNIRISC particularly, but just to give some balance to the negative reviews, and confidence to anyone whose international move might be insured by them. We moved from the UK to Singapore in 2020, insured with UNIRISC via EMS Move, who were appointed by my company. Some items were damaged, including a bicycle, a dishwasher, and several irreplaceable items. When the claim was submitted to UNIRISC, they paid without question and very quickly. I've checked my e-mail and the total claimed was in excess of GBP1850, including a single item over GBP900. Others experiences of course may be different, but if you have looked up UNIRISC and are concerned based on the reviews, bear in mind that it may not tell the true story. After all, who leaves a positive review for their insurer, even when a claim is paid out? Not me back in 2020, hence leaving this one now. Good luck with your moves! read more

Had a computer damaged as well as other things. Well as of now they will not pay for the damage when the computer was repacked in original box. What a rip off!!! read more

Unirisc - Home & Rental Insurance Near Me - Lombard, Illinois

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Using PODS recommended movers to pack my PODS unit there were many items damaged. I completed their required form and even purchased the PODS contents insurance which covers up to $10,000.00. UNIRISC denied my claim saying that only the PODS unit was covered and since there was no damage to the POD there is no claim. DO NOT USE PODS or UNIRISC/ Risk Strategies, any location of PODS and UNIRISC not recommended. My total amount submitted was under $1000.00, inconsequential to a company like PODS and UNIRISC. Customer service becomes NIL once your PODS unit is delivered. read more

My POV was shipped with their services and I received my car with 497 extra miles on it. Needless to say they want to deny my damage claim because according to Unirisc no "physical" damage was done to it when clearly that is unauthorized wear and tear on my vehicle (literally the bill of lading at pick up (verified by 3 people) was exactly 497 miles less then when (after 3 months of it being in country) it was delivered to me. The next time my POV will be shipped this company along with the shipping company (Able Shipping) will be strong recommended against and refused. read more

More than 50% of property was damaged in the move, PODs doors stuck and we could not get our belongings out without force. When contacting PODs about damages they stated we would get refunded with the insurance coverage we purchased. Insurance through UNIRISC, inc denied the claim, stating damage was due to normal shifting. If we had to open the PODs door with force, the damage to the property was not due to normal shifting. BEWARE!! PODs does not and will not handle your items with care or with your schedule in mind. And this insurance company is a waste of your money, as they will wiggle their way out of paying you what you deserve for damages. Absolutely horrible business!! read more

100% unethical company. If your items get lost or stolen like mine did during transit, prepare to go through hoops like a seal at an aquarium show only to find out that your claim will be denied. read more

Terrible Agency! And do not use PODS! PODS damaged 70% of my furniture beyond use after I used I company they referred to load the POD and used Unirisc insurance agency. They did not replace ONE ITEM! The said the damaged came from "normal shifting" but normal shifting does not dismantle furniture and bend metal. When I received the POD as soon as I opened it broken boxes fell out. It was as if someone shook the POD up drop it then delivered it. DO NOT GET THIS INSURANCE AND DO NOT USE POD IF MOVING LONG DISTANCE THEY WILL SCREW YOU OVER!! read more

Zero stars from me. Months to resolve claim, did not cover missing items from shipment. Absolutely pathetic - DO NOT USE. You are better off having no insurance. read more

I wish that there were negative ratings. We would certainly have rated this terrible company negatively. We shipped our belongings from NYC to Europe. The shipping company (Ranieros) connected us with Unirisc. A lot of valuable (and some vintage) pieces were damaged - others lost. After a lot of unhelpful back and forth with a particularly unsympathetic Unirisc employee they offered less than half of the value of our belongings - claiming that they could be repaired. This suggestion might have been acceptable for them - it wasn't for us. We live on an island with no chance of finding an expert restorer. They dragged this out for so long and were so unhelpful that in the end we gave in, accepted their offer (it was clearly all that they were willing to give) and moved on. I wish that I had read these reviews prior and asked for a different more ethical insurance provider. We would NEVER use this company ever again - they do not care about your belongings. They only care about paying out as little as possible when you are faced with loss or damage. Avoid them if you are shipping anything of value - financial or sentimental or both. We found them to be disdainful, unsympathetic and unhelpful. read more

This was one of the worst companies I have ever dealt with. It took months to get a claim rectified as they provided no responses. After calling once a week for a period of three months, they got back to me and said they would pay for my SLR camera, which was lost in my move. Thought that would be it? Well it was not. They later declined it after seeing it was a $2,000 camera, but paid on a $100 table that was damaged. WTF? This mismanaged process was more obvious when Chris Drexler realized that he lost my file, then his so-called supervisor Jim McCue jumps in, and claims he is the end-all manager to help me. Well guess what, he wasn't. At the end of the day, they never paid on my claim after saying they would. What a waste of time and money. I will never use them again. read more

This is the worst company to work with, they are fraudulent and unethical. All the prior reviews are 100% correct so I know my situation is not a one off. I used PODS for an out of state move in July, I bought the insurance through them and used a licensed and bonded moving company to pack. When my items arrived, the side of the container was damaged and multiple items were damaged. I filed the claim and only received an email from them, no other correspondence 30 days later they sent me an email denying the claims stating the movers "improperly packed" the POD. They didn't, and I disputed the claim also emphasized the damage to the side of the POD when it arrived. They waited 30 more days again never contacting me before denying the claim again this time for "normal shifting". While they acknowledge the POD was damaged they "admit no wrong doing or mishandling" and never paid for my damages. DO NOT use PODS! This company basically takes your money and has no intention of paying for claims or damaged items. read more

Absolutely terrible service. Don't let PODS con you into buying this. I bought it. My claim was legitimate and they still refused to repair or replace my furniture. The was an enormous dent in the side of the container where my credenza was damaged and they refused to pay claiming it was normal shifting. It wasn't. Most unscrupulous company out there, much like most insurance/warranty companies. read more

All the bad reviews about Unirisk are accurate. They have given us the run around eventhough we provided every bit of documentation provided. They use these delay tactics to pay the least they can. Our claim has been going on for months. The best thing to do is report it on the Better Business website. This way when companies and consumers see their reputation and new low rating, they will be able to make an informed decision and not do business with them. read more

Sorry I can't Give them Negative 5 but not an option if any company is a scam this one is PODS IS IN IT THE WORST. THEY WILL NEVER PAY. I was first put in touch with UNIRISC after our PODS delivery arrived damaged on February 23, 2018. Our claim was filed by PODS, who informed us that UNIRISC would be our point of contact moving forward. Melody G.... promptly sent me a claim form on February 2, which I returned within a few hours. I was told it could take a minimum of 30 days, though they try to complete them faster. We kept the broken items in our possession in case UNIRISC chose to send an investigator. After 3 weeks, Our Claim Was Denied, Stating that it was a Packing problem that had damage my Items, It was Clear in all the photos that the damage was cause by a shifting up and down from the POD company At the time of Pick up here in California they had to destroy the for to open the pod in the process damaging my Property.now every request sent to us - photos, receipts - has been promptly replied to, yet they seem to be doing the same routine all Insurance company do Deny, then wait to see if the customer just goes away, it is so irresponsible of PODS and a great way to get out of any wrong doing also there are quick to say call UNIRISC, Like its in the training manual. They are as much responsible as the people taking advantage of people when there in a situation that is so stressful as a move. read more

AVOID AVOID AVOID! This company does everything they can to provide cheap solutions instead of solutions that make their clients happy. When we moved from Germany to the US, the moving company had completely destroyed some of our valuable belongings and instead of getting me something new they glued it together in a so-so way. At the end of the day I need to look at this repair every single day. They work with third party claim services and appraisers who don't know what they are doing! They are not fair in their assessments! They will show you lots of different pictures of the way your furniture can be repaired but at the end of the day you need to live with something that is glued together and doesn't look the way it is supposed to look. This company cannot be trusted! AVOID AVOID AVOID! read more

I recently had a corporate move through New World Van Lines that was insured by Unirisc. My items were delivered into storage, and a few months later moved into my home. When unloading they had us match items on their inventory sheet with the numbers on boxes, however we had no way to verify that the items in the box were actually there, or that the boxes were what they claimed to be on the inventory sheet. Upon unpacking we realized that many boxes were improperly labeled, and did not match the inventory sheet (some boxes had two numbers when they only should have had one). Additionally we realized some items did not get inventoried at all (including a large rug for our living room). In all we realized we were missing three legs from our dining room table (they had put a label on a single leg, but then packed the legs loosely in the truck so we had no way of knowing the others weren't there), one speaker from my stereo, my stereo reciever, and the rug (amongst a few other smaller items). I contacted the movers, and was referred to our policy through unirisc about it. Initially they told me that our items were not covered because our items were first delivered into storage. I then tried to explain to Unirisc about how all of this was the fault of the movers gross incompetence in labeling of our household items. After waiting over a month, Unirisc responded back that "there is no provision that we are aware of regarding gross negligence that you mention." I suppose it says a lot about their useless insurance policy when they refuse to cover the gross incompetence that is provably demonstrated by New World Van Line's movers and packers. read more