Used them to go to a late dinner reservation. You can reserve online and pay in advance. They also…read morehave coupons for night time parking. $35 entering after 7pm and exiting before 7am. Not sure if that's always available but it was super convenient. We picked the car up in the wee hours so the gate was closed but you just buzz the intercomm and they open up for you. Reserve online: https://iconparkingsystems.com/

We booked on Sunday the 21st at 2 PM parking spot for a 3 o'clock Broadway show. The traffic was…read morehorrendous but we got there at 2:45 and they told us with a big line of cars. Everybody was overbooked by spot hero and well I don't believe that we lost over $1000 in ticket Shoan this is not fair. Do not use this company never never again.

From the owner: The heart of Manhattan beats here on 6th Avenue, between 43rd and 44th Streets, so the city is…read moreyours for the taking. Catch a Broadway show, enjoy the beauty of Bryant Park or travel the Crossroads of the World at Times Square. And while you're here, stay at any of the neighborhood's luxury hotels, including the Algonquin, the Royalton and the St. James. -

Don't bother going to this location if you are not paying monthly. Go to directly to a different…read moregarage 1. They have an early bird special that not longer applies (they should probably remove the sign) 2. They can only take your for only 1-2 hours (I might as well pay the meter) I was have here 8am

This is a good place if you are just visiting the area. They were polite, took care of my car and…read morehad it ready when at the time I stated. I will come back here.

I made a reservation thru Spot Hero to reserve my spot here. Upon arrival, I pulled up and parked…read moreexactly where the sign was. Turned out it was the exit lane for cars retrieved for customers. The attendee drove up to my car and gave me the death stare as if I should had known not to park there. Then he pointed with his finger to move the car instead of verbally communicating it. I saw few other customers making the same mistake and the attendee treating all of them the same way. I came back after 20 minutes to pick up my car. The same attendee saw me as he walked down to fetch another party's car. After he got back, he ignored me and went to the next customer who came after me to get their car. Luckily there was no one else waiting except me after that, so he took my to ticket to get the car. The reservation worked fine to pay for the ticket. I was glad the attendee safely parked and retrieved my car without any damage. Despite the mediocre service, this parking lot is neat and clean. They have good rates. I got 3 hours of parking time for only $25 on weekday, decent enough price for me.

1. DO NOT PARK HERE - Spot Hero Scam Alert - We had a spot hero reservation here for a few hours…read moreright before our meeting and upon arrival we are told that their internet is down so if we want to park here we would have to pay 3x what we had already paid at Spot Hero if the internet is not up and they did not know how long the internet was going to be down, and would not accept a copy of our spot hero prepaid code or check with spot hero before our return to verify this is a valid code - if it looks like a scam, if it smells like a scam, and if it sounds like a scam - stay away. Spot Hero has been notified of this incident and Spot Hero needs to do better to get rid of garages that have these unethical business practices. 2. File City and State Consumer Complaint at DCWP at https://a866-dcwpbp.nyc.gov/ - If you have had a similar experience at this business, file a consumer complaint with the city, and the state on your experience here. 2. Duplicate listing of this business with real reviews of customers that faced similar problems to us is here in yelp and it is written as closed, but it is this same parking lot with the same problems previous customers have written in the listing here https://www.yelp.com/biz/impark-new-york-4

A convenient parking garage for the Chelsea area. There is no in and out privileges. You pay each…read moretime you exit the garage. Make sure to take a picture of your parking ticket, in case you misplace it later. It's a valet parking, so you drop off your car and keys for the staff person to park the car for you. At nighttime, the door is closed but you can still be let in.

Warning if booking on spot hero. Don't prepay the SUV charge as they won't accept when it's prepaid…read morein the app. Just book the cheap rate and pay the oversized fee at the garage. I showed my receipt and that the charge at the garage was only applicable if car type was not added and it was added. They refused and wouldn't get my car out until I paid an additional $30. I'll add that our booking was from 12:30 one day till 3:30. We arrived at 12:45 and picked up our car at 1pm the next day. They were also charging me for 2 full days of the SUV charge. A racket! They were rude and wouldn't even discuss with spot hero or read what was booked. My daughter was with me and told the guy his was being very disrespectful. They are also way overcrowded and understaffed for a weekend. It took them over an hour to get our car out and there was only one person waiting in front of us. I feel sorry for those waiting behind us as I'm sure they were there for hours. Avoid this garage.

The last time when I used SPOT Hero for a New York parking garage, they denied the service.. this…read moretime I was very skeptical about it, but the garage honored the reservation, though they mentioned that they could have done it a lesser amount. It's on 25th Street, 8 blocks to Macy's Store, and a 25 min walk to Times Square, a little bit far, but hey you are paying less. We paid $35 for 7 hours. Service was good, there was no line. It's not on the road level, going down and coming out of the garage- be careful, it is steep, also they keep cars on one side so drive carefully. They give tickets upon arrival, and leave the keys with Vathe let. Upon returning, they will bring your car. They also have the service to call before coming to the garage and they will keep your car ready. I know lots of customers are having issues with this garage service... might be I was there on an off day, so I guess I was lucky.

EVERYTHING!!!!! From the waitress who took my order to the time I picked up our food...it was a…read moreFABULOUS EXPERIENCE!!!!!! Many thanks MBG

This place is a scam got there 3 hours before my flight and had to wait over 2 hours before the…read moreshuttle arrived and had to pay extra money on top of what I paid when booking their service.....this place is a huge scam

Booked a sport West 39th St in Manhattan for our company Christmas party. Arrived and the attendant…read moretold me sorry the garage was full. Why make a reservation if the lot isnt going to horor the reservation . Had to despute the charge on AmEx

When parking the car, the attendant hit the license plate to our cars bumper with the car behind…read moreus. He then acted like that was not an issue even though he scratched our car. He was wrong and in the end, he told us not to park there ever again. Unreal