It's a shame that I had to leave at least one star. My husband has cancer and we can't just leave…read moreour house to head to the pharmacy, so I try calling them to confirm that their pharmacy is actually open, because they are never open when they are supposed to be, and I didn't want to make a trip there for nothing, and they have hung up on me three times in a row.

Very clean and organized Walgreens. Stopped in for some food, and found what I needed very quickly…read more The cashier was very kind. Prices are very low and there are a lot of sales. This is a great Walgreens.

Went to this location while on a weekend getaway. Was fully stocked and semi-busy when I went. Very…read moreconvenient location.

They are so short staffed and having issues getting medications I have moved my prescriptions to…read moreanother pharmacy.

Quite honestly, this is probably the worst pharmacy in Knoxville. It took me 70 minutes to pickup a…read moreprescription that had been filled days before. After multiple, aborted attempts to pickup my prescription, resulting in several drive-offs, I decided to wait it out and pick it up. The drive through line was backed up to the road. They had blocked the 2nd drive through lane with shopping carts, creating a single lane of cars that stretched around the building and into the road. After waiting in the line for 40 minutes, I went into the store and discovered a line of people waiting at the pharmacy that matched the drive through line. After 70 long minutes, I was able yo pick it up.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost.

With an urgent need for insulin, the professionals in the Rx and in their urgent care facility…read more(Tarren is a knowledgeable professional who asks the right questions and offered a variety of solutions to meet our urgent needs and our travel challenges).

5 stars for Scott and the gang in the pharmacy, zero to corporate!…read moreThey go above and beyond for community service. While the corporate elitist play the numbers game, making the huge salaries, and having few staff,to service the customers! They are ran ragged! Shame on you CVS.

Kara and the staff at this Walgreens location are by far the best team at any pharmacy I have ever…read moredealt with. Ignore the negative Google reviews from the pampered children that frequent this place. They have yet to realize being a grown up is hard. I am a UT student as well but don't expect the world handed to me on silver platter with a brand new car I didn't earn. Kara and her team do a fantastic job and work their tails off to care for all their customers even when the customers don't appreciate them. I will fill my prescriptions here for as long as I work downtown and go to UTK.

I went into Walgreens to buy Plan B and the older lady who rung me up made judgmental remarks…read moretoward me. Plan B doesn't equate to abortion, it's a contraceptive method similar to condoms, it's just an emergency contraceptive method. I refuse to be shamed for doing the right thing and preventing an unwanted pregnancy. Just ring up the item and keep your opinions to yourself next time.

People who work there clearly hate their jobs and take it out on customers. Customer service, a…read more0/5. Selection is quite good, 3/5 for a Walgreens to even it out to a 2/5. Location is nice and I'm glad they have a convenience store in the heart of Gatlinburg.

The bleach blonde lady older lady that is is so rude I don't even understand why she even has a job…read morebeing in customer service. I was in line waiting at the sign that they say Wait here until you're called but since there is nobody in line I went ahead and I walked up to that register and I was yelled at demeaning and I've never been treated like that in a store before in my life. I don't know what her name is but she was at register 4 and like I said I walked up and she yelled at me and said "I did not call you up, so you need to back up to the sign and wait for me to call you"!!! Like I said I've never been so embarrassed in my life and treated like a child when I'm 80 years old and some woman wants a treat customers like that??? I will call corporate and make it complaint because this is totally uncalled for and like I said never in my life have I treated been treated like that by any store how dare you treat me let alone anyone like that EVER!!!!!

We're back! Cow was here…read more Needed some of the essentials. CVS has what you need! When you need it!

Always courteous. Our pharmacist is thorough and helpful. Drive thru is open when it should be!read more