My wife and I went to Woldruffs to purchase a pair each of shoes. We left 2-1/2 hours later with 5…read morepairs (one on backorder. This is our worldclass experience. We entered the store and met an unassuming young man named Ben. After asking a few questions he brought our 3 pairs of shoes to fit me. Then he brought out 12 more pairs of shoes to fit me. Two important points; 1. He worked his but off and I believe he does this for every customer. 2. I purchased 3 pairs of shoes from him. In my 74 years of living I have NEVER!!!!! purchased more than 1 pair of shoes at a time. My wife also purchased 2 pairs of shoes (1 on backorder) Ben brought out 8 pairs of shoes to fit my wife's foot. A great young man with great work ethic who knows shoes. Go to Woldruffs and ask for Ben. He is a great representative of Woldruffs. Oh one more point. As he packaged our shoes Ben tied up the shoelaces as they were originally and , wait for it, He walked us to the door and held the door open for us as we left.

The people here are fantastic. Great products, too- not the cheaply made shoes that you spend…read morealmost as much on at the malls. Kudos to Evan in particular- he was patient and personable. Thanks for a great experience- We'll be back for sure!

This place was better than the typical cheapo tourist store of printed shirts with local sayings…read more It seemed much more curated for individuality instead of mass-produced (even if it is, which I'm not sure of). They had a great assortment of hats (one of which I got), and the prices, while somewhat higher than those tourist trap shops, were not outrageous at all, and the items seems of good quality. They had a front desk guy also complimented me super cool red, white, and blue New Balance shoes, so I felt cool... so there. Shut up and buy something neat.

Great selection of trendy cute active wear and the service is great! They helped us put together a…read moregift wrapped birthday present!

Just had the best, quickest, most personal and easiest customer service experience w this store. I…read morewas shopping online and hit a snag w a discount in cart for an order I wanted to place. I called their number, got a human immediately. He corrected the problem and called me back in 2 minutes to tell me it was fixed and I could place my order. It takes 5 minutes just to get past the bots on most customer service phone numbers to get to a human these days. If stores want to build loyalty and good will, it's simple - human connection - and value your customer's time. I'll try to buy anything I can from them in the future instead of the big websites that take humanity out of the shopping experience more and more each day. THANK YOU MAX!

Love the wide variety of shoes and clothing! The best selection of winter boots, summer sandals,…read morekids shoes, Cotopaxi coats, and active wear

A great Amish general store with lots for the rest of us too. My husband got great customer…read moreservice there when looking for "muck boots." I could look up and down the aisles for hours. A nice family-owned store where the patriarch can often be seen behind the counter with a smile on his face.

The owners were super friendly and knowledgeable when we were looking for new work boots for my…read morehusband. They sat with us and helped us find the best boot for what he needed. They have a nice selection of home decor and kitchen supplies along with some traditional Amish coats and Coppa.

I love visiting here when I am in South Haven. They carry a lot of nice brands, and the staff are…read morealways so nice. Birkenstocks, Patagonia, Goodr, and Toad and Co are some of the brands they carry. They have men's and women's clothing as well as some gift items and accessories.

They do not refund purchases even with a receipt. They will give you a gift card BUT it is only…read moregood for a year. They will exchange, however if they do not have your size you are SOL and get a lovely gift card instead. Store was clean.

While I love some sales and the fact that they have up to size 15 wide. I have a 14 year old that…read morewears a size 14. So today we go in and my son finds shoes, loved them, lady sets them at the counter for us, we look around more, then we go up to the counter to wait to be helped, and wait and wait. 7 minutes go by, she comes up and lol tries to help the person BEHIND ME, I said well we have shoes right there ready on the counter. She said oh, um I guess I'll help you first then. (Yes seeing as I was standing here for seven minutes) So we check out, THEN my husband gets my attention, he found some other shoes my sons interested in, he wants those instead, so we have to do a return, then buy the new ones. She's huffing and puffing, keeps letting out groans, god forbid a 14 year old change his mind, only to stand there at the counter and feel horrible because the cashier is getting mad about it. Love the place and sales, nice shoes, but the employees need a little more training in customer services...

My husband and I came in because I needed socks. They do have good options for shoes, and my…read morehusband ended up getting a pair. I was looking for hiking shoes and had anplace in mind to get them, so I only walked out with my socks. I can see myself getting shoes just for looks here, but thry didn't seem to have anything I could do what I wanted to do without getting blisters. Their socks are really comfy for a pack that was 10/$10. I can see this being a decent place to get school shoes and they did have some cheap shoes for only $13. They are a pretty average shoe store overall and their employees were friendly and helpful. I will most likely come back for socks.

The lady in there was super helpful and super amazing!! I highly suggest this place if you need a…read moregood pair of shoes!! :))

Excellent staff. Prices are a bit high but the service is excellent. They make it easy to order…read moreorthotics or custom items.

Great selection of discounted shoes in the far back. I got some cool high top leather platform…read moresneakers. After I wore them for a week or two, I was convinced they were so comfy that I ordered another pair from their website. I did not need any service, other than buying them, so nothing to say about that.

EXTREMELY disappointed! NEVER order online with store pickup! It's just before 5pm on a Wednesday…read moreand this sign is in the window! I need the shoes I ordered for this weekend. I called customer service and they must have their call center and can not understand a word of what the customer service rep said. They had no idea the store was closed or why! The customer service rep is having the shoes overnighted to my home but I will not get them until Friday sometime and I need them for a wedding on Saturday! As long as the shoes fit and no shipping delays it will be ok, however until I get the shoes I will be stressed! I will change my rating if the shoes come in time!