We recently had our roof and three skylights replaced by Phelps Brothers, and they were - in a word…read more- excellent. Jamie was efficient and responsive with the initial estimate and follow-up questions we had and promptly provided us with both samples and addresses of customers where we could check out their work. Within a half-hour of starting work on "day 1," the workers realized our roof was one of a rare 2% of roofs built in a particularly solid way "back when," but one that would make the roof replacement work more challenging. The project director, Tony, consulted with Phelps Brothers' owner, and within minutes they agreed to proceed as originally planned. This initial roadblock was handled in a transparent manner and quickly resolved. The work was done quickly and efficiently over two days, with a special focus on not damaging flower beds all around the house (the job was done in mid-April, so a lot of new growth, none of which was damaged!). On the back of our furnace chimney, Phelps built a cricket, or diverter, to lessen the impact of rain on the actual brick. This was done because it was needed, not because we had requested it, and it wasn't included in the original, approved estimate. Just an example of Phelps Brothers going above and beyond to provide high-quality work. Tony was a real pleasure to work with - pleasant to deal with, super patient and direct with answering our questions. He even came back weeks later to patch/glue a bluestone chip that had been slightly damaged. Now that's service! His team of roofers were super hard-working and friendly. All in all, every person we dealt with at Phelps Brothers was friendly and professional. Our roof looks great; a real upgrade to our home. We would enthusiastically use them again and would recommend Phelps Brothers for any roofing needs.

Found them on yelp as they were one of the highest rated in the area. They gave the most…read morecompetitive price, were able to schedule the roof replacement within weeks on our timeline, and did the entire job (6 unit townhouse) in 2 days. Also nice people to deal with, and cleaned up once they were complete. Would highly recommend.

Although there were some issues with the the paving job, L. Browe has been working with me to…read moresatisfactorily address them.

BUYER BEWARE: This company paved my driveway in May 2023, and the asphalt failed during the first…read morewinter--less than nine months later. Since spring 2024, I've repeatedly contacted the company by phone and email, hoping they would stand behind their workmanship. Instead, I've experienced more than two years of unanswered calls, broken promises, and repeated inspections with no resolution. In 2025, salesman Joe Reehl inspected the damaged driveway and said he would discuss repairs with the owner once L. Browe was working in the area. I never heard back. I continued calling and emailing. In May 2026, another employee, Joey, met with me, assessed the damage, and said someone would contact me within two weeks regarding repairs. No one did. After another call, I scheduled a second inspection with Joe Reehl on June 20, 2026. After looking at the driveway again, he told me, "I'll speak with the owner. It's his decision." Once again, I never received a response. In July 2026, after yet another call to L. Browe, employee Gabrielle Boomhower told me she had heard they could "patch the damage" but understood that I didn't want a patched driveway. I replied, "That's correct. Patching a driveway that failed because the base wasn't done properly doesn't seem fair to me." (See the second video.) A driveway that costs tens of thousands of dollars should last around 20 years--not less than nine months. Gabrielle then gave me owner Lorne Browe's cell phone number and suggested I call him directly. I did, but he never returned my call. I want to be fair: the paving crew's work ethic was excellent. My complaint is not about the crew--it's about the company's refusal to stand behind its work after the driveway failed. Mistakes can happen on any job. What matters is how a company responds. After years of phone calls, emails, inspections, and lack of follow-up, I am warning people so they don't end up in my position. Note: I have 3 videos that document the condition of the driveway and the issues I've described.

Very responsive and communicative. Showed when they said. Did the job, left no mess. Fair market…read morepriced.

Used them before and didn't hesitate to use them again... excellent service and job quality..read more

these guys were angels in our life when we needed a miracle!!! we hired them to move our things…read morefrom the u-pack pod facility in cohoes to our intended storage facility, albany menands self storage. they did such a great job packing the heavy contents of our three pods into their truck, and were knowledgeable, professional, and good natured. when we arrived at the storage place to unload, we found an empty office, broken elevator, and homeless people partying in the unlocked building. the sun was going down, the truck needed to go back to the facility, and our only plan had suddenly fallen apart. the folks from don's so kindly came to our rescue and stored our belongings overnight at their facility, helping us brainstorm new options. the next day they helped my husband move it all into a massive u-haul we'd rented, and when he paid the invoice, they hadn't charged us any more than their original quote, despite the headache our chaos had surely caused. i am truly so grateful for the kindness and patience they showed us, and of course for the expert job they did with the move itself. highly recommend!!

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Wow!!!! Having just moved to the area, we took down a giant shrub only to realize it was too big to…read moreattempt to put in those landscaping bags. Within minutes of inquiring on Yelp, Ray came to the rescue. He came on the same day, removed all the debris, and took down a whole row of box hedges as well - all for an incredibly reasonable price!!! I was thrilled.

Ray and staff provided excellent service for topsoil remediation. Estimate was honored as expected…read moreand the work was done to our completion expectations.

Had an unprofessional and unnecessary interaction. Another contractor that seems to not value the…read morebusiness of small businesses etc.

I needed a new ceiling for my dining room and kitchen. I was uncertain whether I would have wood…read moreinstalled over the sheetrock or new sheetrock. I had made many phone calls to 3 other drywall contractors to get a price. Phillip was the only one to call me back at all and he did so promptly. He also came to my house within a couple of days and quickly provided me a very fair estimate for the work. I finally decided to go with the wood so I didn't use his services. It is so hard to find a contractor who is courteous enough to return a phone call that for that reason alone I would recommend him. However, in addition, Phillip was a true professional and I am confident he would have done an excellent job.