Really thankful to have found Cruz Roja while in Cancun. Originally our hotel, like many previous…read morereviews, sent us to Hospiten. We followed their guidance and that was a mistake. Over $400 USD for a consultation by a nurse for a few stitches. We were told it would be $2,500 USD minimum. We don't have that type of money. They informed us that we could leave after we've been discharged. After a very long wait and no one showed we finally convinced someone to let us pay the "consult" bill and leave. Then comes our saving grace Cruz Roja (Red Cross). It's a first come, first serve concept. You really need to know Spanish or have a translator for the billing/signing in. The doctor was very friendly and better transparent. It was rather refreshing. The pricing was upfront. The stitches were 480 MX (~$24 USD) and we were in and out under an hour. We were told of prescriptions to pick up at the pharmacy as well. Honestly, a major blessing. Fair warning - it's pesos or credit card only

Was on a trip in Cancun with my boyfriend and some friends when my boyfriend came down with bad…read morefood poisoning. The hotel that I was staying at recommended that I go to Hospiten, but I read many bad reviews of them overcharging tourists ($5000 USD) because the resort and Hospiten have an agreement to scam tourists. I went on Yelp and found Cruz Roja Mexicana, and took a taxi to the clinic. There were a lot of people, but the doctors and staff were efficient and quick, and treated my boyfriend swiftly. They gave him an IV and prescribed medication (he was in the clinic for about an hour and a half), and we were able to pick up the medicine at the pharmacy right next door. The treatment itself cost about $30 USD, and the medication was about $15 USD, much less than the hospitals nearby. Overall, I would highly recommend this clinic if you are having an emergency and need treatment ASAP. I would suggest having a Spanish speaker with you, though, as there was only one person working that spoke English in the clinic and they were quite busy.

I saw Dr. Conrado A. Menendez Perazaz. No one spoke English ( I used my app, I needed to get my…read moreanxiety medication filled of which I my prescription bottle for Clonazepan and a ear ache, he said nothing wrong with my ears but prescribed drops anyway and and instead of giving me 10 pack Clonazepan or Ativan he wrote an antidepressant prescription which costed a fortune, similar to Prozac, which he didn't know my medical hystery!! And I also wanted to see about weight loss treatment, he never talked about or even referred me. I've heard there are good doctors and bad, I would not go to this one. So for ear drops I ended up spending $160 US CASH! Ugh..

Patients are raped at this hospital by staff if your American beware. Especially of chris with hard…read morerimmed glasses. US state department and Embassy is useless. Due each hotel and each hospital is private. Please be cautious. They will also price gouge you and take passport from you hold it till your end of stay.

This hospital is excellent very clean professional and the price is amazing I spent 5000 US…read moreincluding everything I mean everything for a laparoscopic operation on my stomach spent two days in the hospital walked out like a new man.Dr.Verboonen a true professional and a great person .

Extremely disappointed in the service this time!!!!! The staff charged my mother $9000 MXN because…read moreshe was not Mexican -however my mom is from Sonora and has INE!!!! The first session was $9000MXN. Plus Dr consultation $1000 and another $1500 blood work- the second and third time it was $7000MXN... UNACCEPTABLE!!!!! She is a MEXICAN CITIZEN! The nurses are rude to others- treating them with disrespect ! We witnessed Magda the charge nurse be so rude to a patient that had forgot his medication. The office does not offer water in the lobby or restroom for family waiting there. We had used them before and the service was much better. Also, they charged my mom as a Mexican citizen before and now as a foreigner because her doctors documentation was in English. The doctor should do better!!!!! It is way out of range for the local people-STOP TAKING ADVANTAGE OF PEOPLE!!!

Horrible clinique. Dr. Camarra just scared me, saying that I need to make a surgery urgently, And…read moreif I will not make it I will die. The cost of the surgery was 50 000 pesos plus I needed to pay for the blood bank. As I did not have all the money at once, I asked if the can receive me with 20 000 and in 3 days I will pay the rest. They refused. But more interesting was that I took a decision to go from Cancun to Merida, to Hospital Gerneral O'Horan. And there, after series of analysis and tests they gave me the different conclusion. And I did make a surgery, but minor and totally different. So be careful, this Cliinica is just trying to take your money out and they don't care about your health. And if somebody will need prooves, i still have all the papers ))