I broke a bone in my foot after a night out on the town. Being across from my hotel, I came to this…read moremedical center for help. The doctor who helped me came with me to the hospital and ensured my safety and well being the entire time. It took a while to get approved by insurance, and the prices aren't good, but that's just what happens when you break your foot in another country. The whole process took about 4 hours, but with the health crisis going on I'm not sure anywhere else would be faster

I called to see about getting seen by a doctor and the receptionist was very polite. She told me if…read moreI had health insurance and that she felt it maybe covered. She did say to double check with insurance first. iShe got my number and then sent me a quote via What's APP. The quote was for a hotel visit and it was after hours but even then $1,051.22 dollars?!?!?! That is highway robbery for Mexico. I lived in Mexico for 5 years and am very aware of prices for a house visit. I had plenty for my children, I would have doctor come to my house for consultation. I was super disappointed with how I was never informed of pricing until I got a What's APP message to accept the fee. I want everyone to know to watch out for these places that take total advantage of tourist who do not know. To top it off, I had gotten a quote from a doctor tne hotel recommended the day before and the fee was $1,500 pesos for him to come to hotel for a consultation. The only issue was he wanted cash which I do not carry but after this quote, I am calling him for his honesty. My advise for when you are sick on a International trip is to use hotel recommendations. I found this place on internet and I learned my lesson. Glad I said no thank you to the message!! I am added it the quote that I received for your reference.

This Doctor Armando De La Rosa was a very helpful we are on vacation and my husband started having…read moreprostate problems and Dr. Armando was able gave them medicine and his problem, when I called him he was able to come to our resort. Thank you

I went many years ago for my back. I'm no longer in back pain and haven't been for years. These…read morepeople know what they're doing and I highly recommend them.

In the fall of 2021 I decided to move forward with stem cells. My MD knows the chief scientific…read moreofficer Dr Rafael Gonzalez so I decided to start with a consult here. My consult was with Dr Alberto Ortiz who is very kind and patient, answering all of my questions and following up with emails. After consulting with my MD, she advised me against stem cells. I decided to go with a different therapy... *Unknown to me the product we used was also developed by Dr. Gonzalez in his American lab and uses the SAME CELL LINE as what is used at Rehealth. This was told to me by Dr Gonzalez himself.* Needless to say, the treatment did not go well and led me down a rabbit hole of research I should have done prior to receiving this treatment. For anyone considering this clinic (or any of Dr. Gonzalez's products) I leave this review for you so that you don't make the same mistake I did. If you Google Dr Gonzalez you will find he spends a lot of time promoting his clinic, doing podcasts, radio shows, YouTube interviews, etc. He networks with "wellness influencers" (aka quacks) who have large followings on social media. One of these is Dr Daniel Pompa, who is frequently featured on Rehealth's IG account. He's currently serving 16 years of probation for stealing $1.4 million from a trust fund. Dr Gonzalez has also been associated with John Kosolcharoen of Liveyon who partnered with Rehealth's pediatric sister clinic World Stem Cells Clinic. He was previously involved in a Ponzi scheme and was also arraigned on federal charges for health care fraud. His business partner, Alan Gavick (a podiatrist) had his license put on probation due to medical malpractice. Their company Liveyon put about a dozen people in the hospital due to contaminated products. These are the people that Dr. Gonzalez does business with. When I spoke to Dr Gonzalez regarding my poor response to his product he came across as caring and sympathetic even asking me to send him bloodwork. I was surprised and did exactly as he asked. His only response was a list of referrals to his "pricey" (in his words) colleagues. There was no acknowledgement of the bloodwork I sent. After what I spent on his product I have no money left to spend on his quack friends. One thing you will notice is that when these treatments fail (or make you sick) it is never their fault. It's you or something you did. Your diet, your bad habits, your doctor etc. They will happily take every last dime you have and, when things go wrong, blame you. (I also want to mention that their doctors are rather young and that the treatments are not customized for your condition. They simply give you IVs/injections of stem cells and send you on your way). I would take any "patient testimonials" with a grain of salt. This clinic has "investors" and my guess is that many of the "patients" featured on their IG account are financially invested friends and colleagues of Dr. Gonzalez who are exchanging glowing reviews for free treatments. Most recently he treated a radio personality at Rehealth and was then featured on his podcast. How convenient. I really hope my review saves someone their time, money and health. I wish I would have known all of this before spending all my money and ruining my health. You can get much better treatment at a more experienced clinic for a lot less. Save yourself the trouble and heartache.

Great customer service. Reliable pharmacy I found in Akumal…read more Nestor gave me a fair price for the medicine I needed. I spent $26 USD in total with delivery for my medicine. I was quoted $145 USD for the same medicine by our hotel.

I visited the doctors office a few weeks back and they were very professional and thorough…read more The pharmacy is located next door to the doctor office. We had to get a covid test today and it was quick and painless. Highly recommend.

Avoid this one! Walked in mid day..was greeted abruptly by a casually dressed, mid thirty guy...no…read morename tag, not polite greeting...was he a doctor?? He blurted out "you have insurance? We said yes, he quickly said, you pay cash then get reimbursed by your insurance...it's $400. Cash for information...I said, pesos?? He said no, US dollars...I said, I have developed an eye infection and am asking for eye drops...it's $400.US just for The formation only??? Yes he said.....as my jaw dropped, I asked for directions to a local,parmacia...he pointed and we left.this is a huge Money GRAB! It would seem that everything is al la carte, and the upfront is $400.US.

Ripping off tourist! I walked in and asked how much it was to be seen there and was told $160 u.s…read more plus they would run my Aetna insurance. Then when it was time to pay the bill was $430. The bill stated: Admission fee $50 Consultation $160 ER Physician $90 IM Injection $40----that was my benadryl shot Materials and medication $20 16% tax $57 Debit/credit card payment fee $13 total $430 soo all there extra fee's added up. Also the receptionist then told me she couldn't run my insurance after all for some b.s. reason about being international and I will have to file my own claim when I get home.That is because they wanted to run my card that day for the full amount and insurance doesn't cover credit card fees. We love Mexico and happily pay tourist prices. This is the first time I have been ripped off in Mexico and it was by a company that looks legitimate at a glance. Also the Dr. looked like was 16 years old; probably the son of the real Dr. who was out spending the money they steal from me. Bad for tourism. also I contacted the corporate website and they responded that i can send them my bill and they will help me understand it. what a scam

This is a long overdue review of my husband's stay at Hospiten while we were on vacation in early…read more2023. He became very ill the day before we were supposed to fly home to Los Angeles and was taken by ambulance from our resort to Hospiten. He was admitted and due to the serious nature of his medical situation, had to stay in the hospital for two weeks. I can't say enough about how caring and competent the doctors were and how clean and pleasant the facility was... especially compared to the overcrowded conditions and rushed doctors we dealt with once my husband was admitted to a hospital at home to continue his care! It's true that care at this private hospital isn't cheap, but it was far less expensive than hospital care in the US. Fortunately, we were able to have all of the costs from my husband's treatment and stay at Hospiten reimbursed by our medical insurance, but they required extensive documentation, so be sure to understand what your insurance will require and get a copy of all of the records you'll need before you leave the hospital! A big, belated thank you to Dr. Rebeca Roman, Dr. Oscar Hernandez, Dr. Adan Paul Cuevas Quintero and the rest of the staff for their kind and patient care and for making a horrible, stressful situation a little less scary!

These people killed my father. There is no reason he should…read morehave died. The nurse staff is completely untrained and ill-equipped to treat patients. They did not know how to respond to a patient in cardiac arrest and, as a result, I watched my father die before my very eyes. My untrained eye could see he was arresting, but the nurses screwed around complaining that he was too big for them to move for 7 minutes before calling an emergency (because I started screaming for help). They waited another 4 before beginning one-handed compressions on a 230 pound patient. My dad never had a chance. He was admitted for hyponatremia and left two nights later in a body bag. I'm pursuing legal representation, but attorneys are disinterested in the case because of cartels' involvement in the private hospital system. Bottom line, if you want to live...try ANY other hospital. This incident was beyond tragic and 100% avoidable. For the $30K USD we paid, Hospiten could afford to buy wall-mounted AED machines for each room on the floor. Instead, they rolled a huge box machine into my dad's room 20 minutes into his heart attack. When I went up to collect his things 3 hours after they evacuated him to the ER, the remnants and mess were still all over the place. I had to collect his hearing aids from feces on the bathroom floor and the nurses who were literally responsible for his death watched me drag all of his belongings down the hall in a pillowcase as I wept. This is sub-human care. I wouldn't trust these people to take care of animals much less humans.

Great doctor! Dr. Gutierrez came to our hotel, and administered IV hydration to my elderly mother,…read morein order to make her same-day emergency airplane ride to the US, more safe and comfortable. He was a much better doctor than the ER docs at the hospital in Playa, who gave her very little treatment for her broken elbow, fractured tailbone and fractured shoulder. I highly recommend Dr. Gutierrez. He is our "go to" doctor when we are on vacation in Playa. He is thorough, conscientious, and very knowledgable. He has an office; He does House Calls; He is reasonably priced; His english is excellent; He is available 24/7

Before we even arrived in Cancun, Andrew (Patient Care Coordinator) at Cancun Dental Specialists…read morewas absolutely amazing. I called from Florida with so many questions, and he patiently helped me with every single one. He explained the dental procedures I needed, the costs involved, transportation options, and even recommended places to stay nearby. Traveling out of the country for dental work can feel overwhelming, but Andrew made the entire process so much easier and less stressful. He was kind, knowledgeable, professional, and always quick to respond. It truly felt like he genuinely cared about helping us feel comfortable and prepared before we even stepped on the plane. His customer service is exceptional, and we are so grateful for all the time and effort he put into helping us. Andrew is a huge reason we chose Cancun Dental Specialists, and we highly recommend him to anyone considering dental work in Cancun! Once we arrived, the entire experience exceeded our expectations. The Dental Specialists were outstanding -- professional, gentle, highly skilled, and very caring throughout every procedure. The office staff was also amazing, always friendly, welcoming, organized, and ready to help with anything we needed. We were surprised seeing so many patients from Canada and USA. We will bring all our dental needs to Cancun Dental Specialist in the future.

My doctor was Dr Cindell audrey Estrada, She is the best…read moredoctor there I swear by it She did crowns and a bridge for my missing tooth, as well as multiple fillings for cavities. My experience with her was unforgettable in the best way. I have bad anxiety with needles, dentist, and the whole process however, She was extremely patient, kind, supportive, and understanding. She listened to every concern I had and never pushed anything I wasn't comfortable with. Any question I had she answered fully. She went out of her way to make sure I was comfortable at all times. I didn't get to thank her enough for everything she did for me.

I saw Dr. Conrado A. Menendez Perazaz. No one spoke English ( I used my app, I needed to get my…read moreanxiety medication filled of which I my prescription bottle for Clonazepan and a ear ache, he said nothing wrong with my ears but prescribed drops anyway and and instead of giving me 10 pack Clonazepan or Ativan he wrote an antidepressant prescription which costed a fortune, similar to Prozac, which he didn't know my medical hystery!! And I also wanted to see about weight loss treatment, he never talked about or even referred me. I've heard there are good doctors and bad, I would not go to this one. So for ear drops I ended up spending $160 US CASH! Ugh..

Really thankful to have found Cruz Roja while in Cancun. Originally our hotel, like many previous…read morereviews, sent us to Hospiten. We followed their guidance and that was a mistake. Over $400 USD for a consultation by a nurse for a few stitches. We were told it would be $2,500 USD minimum. We don't have that type of money. They informed us that we could leave after we've been discharged. After a very long wait and no one showed we finally convinced someone to let us pay the "consult" bill and leave. Then comes our saving grace Cruz Roja (Red Cross). It's a first come, first serve concept. You really need to know Spanish or have a translator for the billing/signing in. The doctor was very friendly and better transparent. It was rather refreshing. The pricing was upfront. The stitches were 480 MX (~$24 USD) and we were in and out under an hour. We were told of prescriptions to pick up at the pharmacy as well. Honestly, a major blessing. Fair warning - it's pesos or credit card only

Was on a trip in Cancun with my boyfriend and some friends when my boyfriend came down with bad…read morefood poisoning. The hotel that I was staying at recommended that I go to Hospiten, but I read many bad reviews of them overcharging tourists ($5000 USD) because the resort and Hospiten have an agreement to scam tourists. I went on Yelp and found Cruz Roja Mexicana, and took a taxi to the clinic. There were a lot of people, but the doctors and staff were efficient and quick, and treated my boyfriend swiftly. They gave him an IV and prescribed medication (he was in the clinic for about an hour and a half), and we were able to pick up the medicine at the pharmacy right next door. The treatment itself cost about $30 USD, and the medication was about $15 USD, much less than the hospitals nearby. Overall, I would highly recommend this clinic if you are having an emergency and need treatment ASAP. I would suggest having a Spanish speaker with you, though, as there was only one person working that spoke English in the clinic and they were quite busy.