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Ultimate Image

5.0 (1 review)

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Urban Image Studio - Rubbed several Qtips on scalp to remove excess color left on scalp!

Urban Image Studio

4.3(28 reviews)
32.6 mi
•$$

I had such high hopes when I made a reservation because a few people recommended the salon to me. I…read moremade an appt with Jennifer after hearing she knew how to handle my particular hair type. All I needed was a simple cut and root touch up. Cut was good, but to root touch up was definitely not. I got home and looked closer in the mirror and noticed my forehead, ears, eyebrows, and scalp all had color stains! I spent the next 30min trying to remove stains from my skin! I rubbed a Qtip on my scalp and removed excess color. I had a feeling it would be bad because when rinsing my head, she barely touched my scalp. This cost me $160 PLUS tip!! Aside from the stained skin and excess color left on scalp, I still have gray hairs showing. Obviously this salon is an expensive lesson learned for me. A one and done. Next!

I hesitated to post an honest update on my experience because I didnt want to sound cruel. I did…read morenot share my real thoughts at my last hair appointment as it took everything in me not to cry at the hack job of a cut. I had a few decent cuts here but started to get invasive and prying comments and questions each time I went in. My hair was never quite even and it was blamed on my styling technique. Thats not true because I've styled my curly cuts for years with another stylist from another salon and it was never uneven. I was unable to find a different stylist in the interim so I stuck with her for a few cuts despite my instinct to not go back. My final visit with Tammura was more uncomfortable than usual. Of course, stylists ask you about your life. However, upon hearing news of my recent engagement, I received comments such as "Well, I hope you have plenty of savings." I received other inappropriate and judgmental comments previously and afterwards but you get the idea. I might be able to look past it for a stellar haircut but Tammura was so preoccupied with judging my personal life that she rushed through my cut and butchered my bangs beyond repair. She had previously cut them well and, after asking for the same thing this time around, she cut them to about two inches long. Thats right, my bangs one month before my wedding (which I had made her aware of from the beginning) were cut to look like Lord Farquad. They stuck straight out without the help of a flatiron and hair oil. Overall, I found her increasingly rude and careless and she does not take pride in her work. If you're picky about your cuts, use someone else.

Photos
Urban Image Studio - Color stained neck, ears....plus gray hairs still there!

Color stained neck, ears....plus gray hairs still there!

Urban Image Studio - Hair by Emily

Hair by Emily

Urban Image Studio - Hair makeup by Emily

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Hair makeup by Emily

Ultimate Image - hair - Updated May 2026

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