Extremely responsive and followed up multiple times! Our baseball league used them for our team photos - my family was out of town, and then also we were not able to make it to make up photos. I called the office and spoke with people twice about options - and was given more information. The next make up photo day not been set - and they said they would follow up with more info - and they actually did! They reached out via email, and communicated dates and time options. People often say they will follow up with something, but don't - and everyone I spoke to via phone or email at this company did just that! It was really a pleasant surprise that I wanted to make sure to say thank you and share! Thank you doing such a good job and getting my kiddo is tee-ball photos! Much appreciated! read more

1. Exorbitantly expensive for a handful of prints 2. Terrible customer service - this year's pictures arrived bent in the mail; upon contacting UE, the response was "put the bent pictures in a frame, you won't notice the damage" Will never order from them again; unfortunately, they have a stranglehold on school-related services here in LA read more

We used Ultimate Exposure for our high school sports team and they are VERY efficient and professional. On time, dedicated and great with teens who can be difficult to make stand still and smile. We ordered banners, prints and team shots. The turnaround to see our photos was 24 hours after the shoot. Very impressive. The photographers know exactly how to get the perfect shot and do not need any direction. They know exactly what to do. Highly recommend!! read more

Ultimate Exposures is a great service for school portraits! You can order your portraits within 10 days of the pictures being taken and your order is mailed directly to your home - no more paying up front and hoping you're happy with what they took. Online ordering is quick and easy and they give you lots of options and backgrounds to choose from. And if you find you need to buy more, they give you 2 years to order! The photographers do a good job of making sure the kiddos look amazing and the quality of the pictures is top notch. I'm so glad that both our elementary school and middle school switched to them. Also, this year, I joined the yearbook committee and Holly has been exceptional with her customer service! I've had lots of questions and she's been so patient with me and answering my questions in a very timely manner. Thanks for making this process so much easier! read more

Ryan and his crew did such an amazing job for the entire Irvine Pony Baseball lead. Professional alll throughout the entire process. Great work Ryan! read more

Took my son to get his pictures last weekend and received the email to order his pictures a few days later. Unfortunately, I purchased the League Package not knowing/remembering that I had already paid for pics as part of the fees paid to AYSO a few months ago. I called UE and their customer service was great. Valerie was able to refund my $16.43 and she was so kind. Also, the setup of this year's pictures was more organized than last year (with a different company). read more

This company is a huge scam. They tricked you into ordering duplicate orders because our school already paid for a package. Then they used words such as order deadlines to trick you into ordering even more pictures. They subsequently refused to issue a refund on duplicate order. I reported this to our school board, and they are reviewing their fraudulent practice. Additional response to the business: This is a fraud because there is no deadline. This is also a fraud because they never made clear that the school placed an order on our behalf. This is even a bigger fraud because the business failed to recognize their fraudulent practice. I urge all the parents to report this business practice to your school shoud they be your vendor. As for the school districts who would consider using this vendor, you will be held responible for your due digilience. Please read the reviews here. Talk to the parents at schools that use their service. There is a reason why their Yelp rating is horrible. read more

Ultimate Exposures - Misleading email telling you to place orders by a deadline even after 2 orders were placed. - Event Photography Near Me - Van Nuys, California

I love the picture of my son. The photos came out nice. Thank you more power to your business.

They just did the culmination photos for my kid's middle school. The photos are meh. My iPhone photos are better.. the only reason they're here is for the closeup shots on stage which parents don't have access to. But that's not it. Wait till you see the prices. The only affordable one is a 5x7 print which is $8. I just wanted a digital version. Look at the pic. Only $46. Are you kidding? They are thieves. I am shocked. They're only here to rip people off. I am definitely writing to my schools, suggesting them to never book such companies again. Hiring a local photographer would probably be so much cheaper. For the quality and style of images, you're way better off taking your own. Completely do not recommend! read more

Ultimate Exposures - Event Photography Near Me - Van Nuys, California

your prices for a digital copy is RIDICULOUS, I understand your a business but $32 for a DIGITAL COPY, your taking advantage of people. I purchased 1 digital, I have multiple kids and would have purchased all digital copies and possibly some other stuff but i feel this company is just trying to rip people off, $32 is just insane for a DIGITAL copy. Very unfortunate a company exploits parents emotions by price gouging DIGITAL photos. NO! i would not recommend this company at all. You should offer a discount for multiple DIGITAL photos. very disappointed. AYSO will start looking for a new vendor. read more

This company is highly unorganized and such a sham. Our baseball and soccer league contracts with this company every year for team photos. Their posing is amateur and awkward and they don't know how to work and have patience with young children for team photos. Baseball photos are taken INDOORS with a black background. Doesn't fit the sport at all - should be taken outside in the grass as baseball is not an indoor sport. At least put a baseball backdrop in the back! read more

Ultimate Exposure was super helpful finding a replacement for a plaque my son's soccer team was giving to their coach to celebrate the end of the season. I had accidently damaged part of the plaque and I was able to go into their office and the lady there was very nice and helpful and was able to give us a new plaque that was exactly the same. read more

Soccer league used them for team photos. All the shots we got were terrible as the lighting was right in the kids faces. We suggested they move them back out of the sun and turn them so they would be backlit and they refused input. One teammate didn't even receive her pics she received a different kid on the team and a totally different team pic. The single was the wrong kid and the team pic was a whole different color team than ours. When she complained they insisted it was her child's pic. Uhhhh I'm pretty sure the parents know who their own kid is. We all called and complained and they could care less. So glad to know AYSO will not be using them next season . Take your $ elsewhere and get real shots done read more

Pictures are fine. Just what you'd expect from a professional photographer. My iPhone pictures were better. But most importantly, it's outrageously expensive. $46 for a download of a digital picture. Not even a print. read more

Website is absolutely terrible to order from. The packages, and options are very slim, and way over priced. You cannot purchase two photos at once. You have to make multiple purchases for different photos. WOULD NOT RECOMMEND read more

Dipsheets. online customer service is very obtuse. website ordering sucks. class photo is not available for download. you can order All photos, they say. i havent been able to. you can add only 1 image to a CD. hear that? 1 image per CD. and then 5 bucks to mail each CD. 10 photos, $50 bucks to mail out CDs. plus the cost f the CD at $35 bucks each. common core math in california equates to $400 smackaroos., plus tax...you guessed it.. it must be some kickback the school is getting for using them. and they keep callng me Faith for some odd reason. apparently they have a lack of paying attention to detail. read more

Great pictures for our high school football team. The look of the pictures are with modern poses and represent todays athlete.

As a parent of a CMCS student, I was very disappointed with the service. A mother was also unhappy She sent a request for a different pose for a make up picture, only to see that the same picture was taken again. The student didn't want to do the pose because he knew what his mom wanted, and they made him do it anyways. I'm confused because isn't it her child? Her 5th grader graduating? I don't understand why a simple request to change something so small as a pose can be neglected. I didn't know Ultimate Exposure is in the business of co-parenting. I guess they know better than the actual PARENT! Grotesque. That's all I can say. Will be staying away from this company. No wonder they have a 3 star rating. read more

The prices for their prints and downloads are an absolute joke, not to mention that the quality of the photo is not very good at all.

I hate that we're held hostage to one photography studio for graduation portraits. Here are the things to be aware of: 1. The website is not easy to navigate . 2. You have to ZOOM the background for the university year. They offered 2 separate commencement years which isn't obvious unless you Zoom into the background. They didn't correct this. Even though my child shows a graduation year tassel they didn't correct that I had chosen a different commencement year. It shouldn't even have been offered as a background. 2. All of the photos showed 2 white dots in his pupils from the lighting. He looked like an alien. Fortunately he has dark brown eyes that I used an eye correction pen to adjust. I can't imagine trying to correct this with lighter eyes or blue or green eyes. With my next college graduate, I will pay a professional studio instead. read more

Had my photos taken with UE at UC Berkeley back in November. My photographer was nice and so was the staff working in the front. I definitely think they need to work on not making poses look so awkward. The head tilting came out looking like I was a surprised puppy and also all of the photos were flipped the way the front camera of my iPhone does. Out of all my photos, I only liked my standing cap and gown ones, which is better than none. These were also the only ones I was the correct color in...i hope one day school photographers will learn how to photograph people of color correctly. Finally, I'm not sure if it was a one time thing or if it happens often, but I still haven't received my order and it has been over 2 months (i actually forgot about them which sucks because the moment is over for there to be spark of sending them out). I never got a reply to any emails sent. Calling in is definitely the best bet; customer service reps are nice. The stars are definitely for Valerie, the customer service rep I spoke to today after never receiving the link to my order after 2 months, and for the photographer being meticulous and nice and staff being nice. I didn't think the prices were the best in comparison to a lot of other places, but you're paying for once in a lifetime events, so I expected to pay a lot. Edit: received my download links today. Thank you Chris for replying back to me. I know when it comes to pictures, no place is absolutely perfect for everyone. With that said, the pictures I did order I absolutely LOVED; i would never go as far as saying not to use this company. I'm glad Berkeley switched from their last photographers. read more

Working as an AYSO soccer coach for several years now, Ultimate Exposures has been in charge of handling our team and individual photos for the South Pasadena/San Marino area ever since I started. Despite the many people who come out to do the photoshoots each year, UE seems to coordinate the whole 'chaotic' ordeal effectively. All of the photos that I've seen from them have been fantastic. (And this praise is coming from someone who is an avid amateur photographer on the side.) In fact, the photo they took of my son will be the centerpiece of a big collage that I'm putting together and sending out to family members for the holidays -- it's THAT good! I would definitely recommend using them for your organized photo sessions. read more

My son's middle school switched to use this vendor for the students' headshots this year for the first time. The picture quality was okay, but the prices were ridiculously high compared to the previous school photo vendor. I wanted the digital version of my son's photo so bit the bullet - I paid $54 for a single digital download which was supposed to be "high resolution print quality with retouching". All I received was a link to download a low resolution photo of only ~400 KB without retouching, definitely not enough to print 8"x10" photos. I emailed their customer support a few time and called their service number as well, no response whatsoever. This made me so mad. Worst photo ordering experience ever!!! I hope the school drops this vendor next year and nobody uses them again. read more

Posing is horrible and amateur, shots are about as bad as they can get (they can't even provide you with a shot that has both of the subjects eyes open). I'd be embarrassed if I was a photographer that worked for this company. About as amateur as it gets... read more

My school contracted Ultimate Exposures for our graduation photos and what a load of BS. Since I'm graduating, I decided, sure, why not. I scheduled a sitting and they charged me $98. Okay, sure, that makes sense... pictures and photos for $98. Boy was I wrong. It's $98 for just a sitting. They rushed me in, took photos, and rushed me out. Ultimate exposures states in their emails that "Students will be able to view their portraits immediately via a laptop computer and select their favorite pictures. Any re-shoots are done immediately to ensure 100% satisfaction." This is a lie. You're rushed in and rushed out with nobody mentioning reviewing your images. Then I get my photos a week later and they are simply... bad. They positioned my head/body in the oddest ways. My friend kindly noted that I looked like a got in a car accident the day before and broke my neck. Then there are the prices. $65 for ONE digital download without a retouching, $94 if you want ONE digital download with retouching, and $81 for ONE metallic print with retouching. This is on top of the $98 that I already paid for 4 minutes of pictures. Good luck reaching anyone by phone, I've tried dozens of times now. I cannot imagine why my accredited school would ever choose this company to work with. My advice... get a friend or family member to take a picture of you. It'll end up being a better picture and 1000% cheaper. read more

We had a wonderful experience with Ultimate Exposures. We initially had an issue with choosing a photo and Valerie in customer service went above and beyond to help us. She was amazing and part of the reason I would recommend this company to all. School photos are wonderful when you choose Ultimate Exposures. Highly recommend! read more

My son is 6 with severe Autism so picture day is something I'm scared of but this year I was pleasantly surprised with a smiling boy, looking right into the camera, with hair out of his face. I didn't bat an eye on the price as I know the skill it had to of taken to get my son to cooperate with great results. Thank you Chris!! read more

This company took my kids graduation pictures and did an amazing job!! When they sent me the message that they were ready to view, I saved the email (so I thought) and was going to order them at a later date. Thanks to their amazing customer service dept, I was able to get another email with not only the proofs but also my pin number within 24 hours of my email asking for help!!! Thank you again!!! read more

You cant zoom into the photos when ordering online. The team photo (from the small frame i can see online) has the boys shirts tucked in that half their jersey number is tucked in there shorts. There is a huge empty gap between a player and the rest of his team. The ordering deadline is ridiculous, photos were taken 9/17/2022 was available to order a week later. However, the deadline is stated "Order Deadline: October 2, 2022 $5.00 will be charged for orders placed on or after October 18, 2022" very confusing! Still just two weeks is all we have to order without a fee? The prices are already overpriced for the quality. My sons eyes are covered from his hair, a professional photographer didn't notice his eyes are completely covered by his hair. The owner is ripping off all these leagues with the amateur photographers and HEFTY high fees. Do not use them. read more

Ultimate Exposures covered my graduation at The Master's University. Covering the event they were quick and efficient, but upon viewing the photos I was disappointed to find that they were over exposed. Another disappointment was when I found that they purposely made the single portrait photos download or cd only for $46 each. The class photos were $14-26. The class photo was cheaper but only because it must be sent to you because there is no download option, thus meaning you have to pay for shipping. In addition to the overprice for what you can order and options, their site was not user friendly. The site glitched multiple times during the time I was using it and was confusing to use. read more

Our baseball little league has used Ultimate Exposure for the last two seasons. They have been an absolute dream to work with. You have the freedom to work with their team to plan what is best. For the past two years we have been on time with our photos (whereas previous years we were 2 hours behind with other companies). The quality of the photos are great! Their digital system allows you to not have to pass out envelopes (amazingly eco-friendly)! The coach's and players are inputted prior to the photo day it runs SO smoothly!!!!! Their team helps you with every step along the way! I'm shocked at some of the reviews.. I would highly recommend for your team/school photos!!!! read more

They submitted the incorrect yearbook photo to my child's school and were not able to correct their mistake. Now my child is stuck with a photo she doesn't want on the yearbook. Not to mention that the color quality sucks she looks Orange like an Oompa Loompa. read more

Ok, I'm totally suspicious of the first review here. Recently Ultimate Exposures photographed a work-related event and let me just say thank goodness it wasn't my own personal money that was being spent, or I'd have hit the roof. As a graphic designer I've had contact with a lot of photographers, but in this case I'm really disappointed. Among other things, the photos I received were supposedly already color corrected. If that's the case, they were corrected by someone going blind. Also, customer service acted as if they were doing me a favor by deigning to answer my questions. I can deal with some attitude if the product is good, but in this case, both were a complete disappointment. read more

This is the first time doing business with this company. My sons pictures came out looking too yellow and not clear professional pictures I expect. Valerie responded and said they would make sure to get me good pictures. That they would check them before re-sending. Here we are again. SAME. EXACT. PICTURES. Very frustrating. I spent way too much money on very few pictures with poor quality. I am pretty sure I could have done a much better job with my phone in my living room. There is zero quality control. They literally reprinted and hit send. read more

Fremont college graduation used this company for their photos. I wish they hadn't. The pictures we purchased didn't fit right in the folder we purchased through them. When I reached out to them about it they stated it doesn't because the folder is only to be used when giving it to someone and not to display with it. I have always ordered photos and the pictures fit with every company. One of the pictures that I ordered without the folder is printed different and higher so it seems like they made a mistake and aren't taking responsibility foThis is the first time it doesn't. They need to state that on their site and be more understanding when people reach out. I would not recommend using them and would not expect much from them. After the review, I was contacted by the Director of Operations from the company and he apologized for the miscommunication from the employee and explained what had happened. He was very professional and offered to replace the photo and was very helpful. I was happy to hear from them. read more

Fraud? Bait & Switch? Employee lying? I am in the middle of trying to resolve a mistake that was made on UE's part. Typical bait and switch, as well as catching CS Supervisor Melissa Young in a lie about what they do and don't do. If they resolve the issue, I will update my review to a positive. If they do not, I will file BBB and SAG complaints, post my negative experience on Complaintsboard.com and RipoffReport.com, and start my campaign to contact the sports league (AYSO) and lobby them to kill their contract with these people. Thankfully, technology helps victims in these situations. read more

Very recently had my Master's graduation. Ultimate exposures were hired, I'm assuming by the university to take the on stage graduation pictures. The picture taken looks horrible (this is my Master's degree so not my first university-level graduation ceremony). Most of my friends and family say it looks like a picture of me and a random guy on the street taking a mock graduation picture. The quality is so bad, I believe I could randomly ask a person in the crowd to take a picture with their smartphone at get a similar if not better result. The prices are ridiculously expensive for the really horrible quality of service that they have provided. I am thankful the only thing I purchase was the softcopy download. After reading all the reviews here, it would appear all their other services are horrible as well. read more

WOW.. just wow. So I had photos taken for graduation and they are insanely expensive! 35 for a single 8x10... and that is the cheapest... I wanted to buy 3 photos as a surprise for my parents but that is over 100 dollars and I do not have the money for that. They gave me a 10 dollar off coupon which is pathetic because the cheapest print is 35 and packages go up to 250... Also when I tried to order photos... it would not accept payment through paypal... when I would go back to pay through their website it said my session expired and I had to re-add all my prints to the cart... this has already happened 3 times and I still have not gotten through to be able to buy the prints. But hopefully the photos will be worth it if I can get through to ordering because they must be printed with unicorn tears based on the price! This company is a horrible ripoff and charge obscene amounts of money because they know we students cannot get these photos elsewhere and they are a memory we want. read more

Got my pictures taken for my graduation... I ordered the basic blemish fix(?) and stray hair removable. Omg... I looked so photoshopped! I was laughing so hard. Who fixed the photos? High schoolers? It was horrible. It's very expensive for the Triumph package.... (2 8x10, 4 5x7, 16 wallet) $244 (plus shipping) The sales associate was very rude too...the photographer was friendly. :( I should just have gone to the mall or something and have my photos taken there... Beware!!! update: Got an apology email... Still not satisfied ... And asked me to remove the one star! What? He reprinted only the proofs on a regular paper. Very tiny. I'm not sure if they're still in transit. Shady. The photos In the website are pretty good with the lomo effect. But mine was plain and boring. read more

They charge $12 or $18 dollars for a sitting fee that is non-refundable. Please make sure you study them up before you sign on for a graduation picture appointment. They charge much more for the pictures. Cont. However, they contacted me after reading this post and reimbursed my sitting fee. They also gave me a $15 dollar credit towards my grad pics. I found it fair especially after having a bad experience over the phone with their customer service. I am assuming that they are working harder on their customer and aim to improve their overall business. For this I have to give them a better rating. Not all companies would react in a positive way to online posts, but they should. read more