Ulta Beauty stores are beautiful inside. What an enormous selection of products, brands and services. The staff is amazing; always there to greet you and help you find what you need. I was looking for a particular perfume that unfortunately they no longer carry, but not to worry I found it on Amazon! Y-E-A-H! Anyway, I highly recommend this store. read more

I normally do not wear much makeup so when I do it was the same stuff I grew up wearing or whatever I found in college. I'm in my early 30s now and have sensitive skin so my makeup really bothered me and made my eyes burn causing a headache. I went into this location and explained and they directed me to the Clinique section. I was then helped to shade match foundation and suggested other products. They ordered what was out of stock for me as well and it was delivered to my home. Super helpful and non-judgemental people! Thank you! read more

Ulta Beauty - The foundation I ended up ordering! It's been working well! - Cosmetics & Beauty Supply Near Me - Winter Springs, Florida

Disappointed in how many perfumes were in perfume jail. I love going to Ulta and smelling all their new items but hard to do at this location if most of them are locked up. This store is clean and bright with tons of beauty products at a variety of price points. I also like that they offer beauty services although I haven't done any at this particular store. read more

Sandra was fantastic! From the moment I arrived, she treated me with professionalism and friendliness. She assessed my hair and gave me her opinion on the services I had chosen. She explained how to care for my hair after all the treatments and how she would work to keep it healthy. The experience was great, and I loved how my hair turned out. Thank you, Sandra H! read more

Ulta Beauty - Highlights - Cosmetics & Beauty Supply Near Me - Winter Springs, Florida

This location is honestly one of the worst ones I've been to. Most of the workers are very rude and disinterested in helping you with anything unless you get the credit card. There was one nice employee, I didn't catch her name but she was tall and the only black worker there. She gave me a lot of helpful advice, but she looked very ostracized from the rest of her colleagues. They were all in little groups chatting to each-other and ignoring customers. Although that didn't stop them from giving me SEVERAL nasty looks while I was asking the girl for help. It felt like I was walking into a high-school mean girls clique and I did not appreciate it from a so called 'inclusive' store. read more

Elizabeth was super helpful and attentive. Had an answer to all of my questions! Had no idea what mascara to get and she had many recommendations. read more

DO NOT use Jannely for waxing. Ulta is hiring inexperienced help. My daughters bridal shower is next weekend so she decided to get her brows waxed. She left burned with skin missing under her brow. Little Miss Jannely never said a word. Once my daughter got into the car she thought it felt overly sensitive and realized what happened. Accidents happen, but they should be acknowledged to the client and post op treatment discussed. Shame on you Jannely! You knew what you did!! read more

Ulta Beauty - Burned and skin torn off after brow waxing. - Cosmetics & Beauty Supply Near Me - Winter Springs, Florida

Glam ON! The gorgeous new Winter Springs ULTA location is OPEN! Be prepared for the Beauty Queens Stampede, y'all! I arrived today two days after the "soft opening" with the official Grand Opening taking place 2/8/19. First 100 customers will win anywhere between $5-$500 in ULTA prizes. What?!?! The usual services are available here at the salon and Kiehl's display is absolutely lovely. Be on the lookout for opening deals. Also, did you know there was a "Store to Door" option? If you don't find it in store but you order it in store, ULTA will ship it to you...for FREE! Thanks to the lovely Jess for this tip! No Catrice cosmetics yet, but be patient (remember, she just opened). Right now you can get 20% off your purchases...though don't count on that James Charles palette being in stock for long, honey. Today was the ULTA-mate experience - come see for yourself! read more

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Went here after having a bad experience at Waterford lakes, although it was a drive, it was totally worth it! Ryan (blonde hair) greeted us as soon as we walked in, helped us out and we found everything we were looking for and more. Store is very clean & organized. I'll be returning to this location! read more

In my experience of many many Ulta stores, this one has been one of the best. It's always clean and organized and the store associates have been very helpful if there's an item I can't find. The aisles seem more spacious than other locations, which is nice to not bump into people or be in the way when searching the shelves. The new floor arrows and x's for COVID are a bit confusing but I'm sure that is in all of the stores now. read more

I went in again this morning to purchase hot curlers for the wife in 2nd attempt in 2 years. The attendant asked for a number if I wanted to bring it back if there is something wrong with the item. I asked what if I have a receipt would l get full store credit. They said only partial credit without number. Number is required for Full credit. I responded I quess I will go to Walmart again. 1st for the principle of fair trade in business, and customer service. They were polite as they gave bogus reasons for partial credit. Giving reasons but dumb policy still. Also my wife tried the credit card through Ulta. My advice don't do it. read more

The salon in TERRIBLE. The worst customer service I have ever experienced. They had a "scheduling conflict" and called to let me know 45 minutes before my apt. Allision took on too big of a job prior to me and couldn't finish in time so now I don't get my apt that was booked over a month ago and I got multiple confirmations via text and email! I asked to speak with the manager. His name is Alex and he claims to be the manager but lacked any type of management skills. All he did was apologize for the inconvenience. He didn't give any valid reason and when I asked why this wasn't noticed sooner he was at a loss for words. He didn't offer for someone else to do my hair or offer anything for a future service ( that will never happen ) Stay away!!! read more

Sadie at the MAC counter did my Egyptian-style makeup for my elopement and I am floored with her artist work. She made my makeup look so beautiful that I felt super confident to meet my guy. It stayed on without any issues throughout the whole day and night, tears, laughter and some sweat included lol. It's pretty cool because for $30 they will do your eye makeup and you can then buy $30 worth of MAC products. That was so worth it. I already booked her for my actual wedding next year. If you get your makeup done for a special occasion, go to her, especially for color! read more

Ulta Beauty - My flawless makeup done by Sadie. - Cosmetics & Beauty Supply Near Me - Winter Springs, Florida

Constant Beeping: The manager needs to make sure the battery for the anti-theft sensors for the perfumes are replaced so the beeping stops. Very jarring to go into a store to shop and there is beeping non-stop. When I questioned the sales rep, her response was that she's used to the beeping. Not acceptable. What if you have a customer or child with sensory issues is in the store? read more

Are you open or not? If you are in fact open , please hire enough people to be able to check out customers who wish to purchase items. One cashier, 9 people in a very slow moving line. Tons of bodies working through loading shelves but no one to take your money. Very poor management read more

Excellent service!!! 100% recommend this location for all your Ulta purchases...very helpful staff, clean/tidy store A+

I give Elizabeth in the salon 10 stars. She's amazing. I was always a Sephora girl, but was told multiple times to go to Ulta. So I give this store a try since it's 3 mins from my house. I went two days in a row (thinking everyone has bad days and I was catching them on an off day) WRONG. The only girls worth talking to in this store are Elizabeth, the cashiers, and managers. I asked multiple girls on the floor for help with products both days and they completely ignored me or gave me a nasty look and walked away. Nasty attitudes, terribly sorry I ask the girls to do their job that they probably brag about being so good at. They aren't. Unless you're getting your hair done here, don't go. read more

I notoriously hate ulta because the workers are always useless / awkwardly staring, this location is no exception. I was approached as soon as I walked in and asked how I could be helped, which sounds nice but the way this woman approached me seemed like she was impatient. I told her what I was looking for - a travel size of the it cosmetics cc+, which I confirmed online that they carried before I made the drive across town. She led me to the front of the store and she led on the travel size shelf and informed me that they didn't have any. Despite the fact that I described to her what I was looking for and why, that I was just in the market to try a new mineral SPF for my face, she never offered me any suggestions on any similar products I could try out. Instead she turned back to her coworkers and rehashed a conversation while eyeballing me as I made my way around the store, looking up products on the ulta site because ever worker was uselessly milling about the place paying attention to only each other. I ended up finding the travel sized CC+ back where I was first looking for it, but the only two shades they had didn't have testers to color match with, so I ditched the idea and just restocked on some eyeliner. When I finally went to checkout, there was one cashier and I waited ten minutes in line. Yeah, I'll just stick to sephora read more

They were super helpful and I got a handful of nice pallets thanks to a girl named Sydney (I think)

Heading to a different Ulta, this is the third time I've come in and they gave me the wrong color match. I usually don't ask for help because I know how to find my own make up, associates were so pushy to let them help me so I gave in. And what I get in return is me coming back for the third time this month for a different foundation. I go to Mac locations all the time and the Mac consultant didn't even know my undertones. knowing how to sell Products and being a make up artist are two completely different jobs especially for different skin tones. there should always be confidence and precision in color matching no matter who you are especially if you are representing a high brand like Mac. read more

I want to give a shout out to Laura and London at Ulta Beauty (Winter Springs) for taking care of my little one today. She special requested a make over because she got her 4 year old booster shots today and they were so awesome with her. They took the time to show her around the store and give her suggestions of lipstick and eyeshadow for her princess dress up(that didn't break the bank). read more

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Got my brows done by Laura they look amazing. I will definitely be coming back. Overall clean store and attentive crew.

Nicole damaged my hair and ulta would not issue a refund or fix my hair because I had to cancel appt due to a family emergency. Leslie and Vonya were extremely rude. read more

Fun clean cute and more so peaceful then other locations only funk wish there was a receptionist in the salon so the stylist can continue to focus on clients and sanitation in between back to back Full Booked days and You can only use there brand in Tools and not the best when in the salon the more so for house hold not client base daily continue Use and for sure could Benefit to upgrade to a chargeable Floor vacuum and make it a routine. To clean it out properly or better quality Brooms for the hair to be Discarded over all for a corporate position it's fun and great staff love the environment but can be up dated in tiny areas such as color stained roller chair and broken corners of floor mats for stylist the little things can make a big difference. Great atmosphere beautiful team o and there should be more then one mop container for the whole store so that more then one person can be getting the cleaning done not having to wait smaller mini blue ones be awesome instead of them big yellow things LOL I'm fun hard working and the little things are in the details so much room for growth and Over all great experience! read more

Only gave them two stars because they carry Kiehls. Service isn't that great. You can literally stand beside someone who works there for three minutes and they won't even bother asking if you need help. If you need help you gotta get it yourself. read more

Laura is amazing at the brow bar, best my brows have looked in ages AND she's super fun to have an appt with!

I wish I could give NO stars. Terrible mangement customer service, I went to exchange a product that I had purchased in the wrong color by accident. Paige the Manager helped me find the right color. I went to the registar to make the exchange, they asked for my phone number which I don't lke to give, ( I don't apprecitate marketing calls) they claimed that it was the only way to make the exchange. Okay, I gave them my phone number and then she told me I owed additonal money, since I didn't have my reciept with me. I explained that I was making an exchange for the exact product (unopened) and it should be any even exchange. Paige the Manger appeared and explained that without a reciept they would only be able to give the lowest discounted price and I would have to pay the difference. I have not never heard of such a thing, she basically told me that they had that policy to prevent fraud! Fraud???? I am making a exchange for the exact product, just a different color. Do Not Shop Here!!! First time at this store at this store. I prefer the Altamonte Springs or Winter Park location. read more