Chelsea was the sweetest and very hospitable! She checked in more than once to see if I needed a…read morebeverage beyond the one I brought in. Now I see why they call it hair and beyond as they go above and beyond with the customer service! My hair turned out exactly as how I was imagining. I wanted a natural red partial foil! Red can be a tricky color to achieve but Chelsea was very successful! It looks natural, vibrant and blends nicely! For my cut all I was looking for was a trim to keep my hair healthy. The style she chose I enjoy (curls). I definitely made sure I booked my next visit before leaving. Chelsea is also fun to talk to. I would highly recommend her for any of your hair needs! Nice clean little place! Quiet and windows for nice natural light and makes it cozy!

I had better experience with this salon than some salons at the cities…read more Latoja dyed my clip on hair extensions from allmoust black to light brown! the colors match was perfect and he quality didn't damage at all! definitely professional work. I can recommend for challenging projects! she got it. Other stylist at the desk seemed nice local girls as well. I felt welcome.

had a very bad experience, called there asked how much for my grand daughter to get high lights in…read moreher hair they said around 125-200, so i brought my grand daughter there they said 2/1/2 hours so i dropped her and freind off went back and it took 5 /1/2 hours and cost me 300$ , i was pissed and needless to say it didnt even look like it was highlited so she did her hair again but at home and now it looks good!! i would not reccomend anyone going there! thank you cindy

It was great! My son and daughter both got cuts for school. The price was reasonable, the cuts are…read moregreat, and the ambiance was perfect. The space is well decorated and it had nice music. Cynthia handled both my daughter's super thick long hair very well. My son has the teen boy Alpaca look going and she did great cleaning it up and making it so he can see again.

Panache is an elegant experience! I went in for a facial and Samantha treated me like I was the…read moreonly person there. I was so relaxed and refreshed and my face was soft for days!

Samantha is fantastic! She is just what I needed since I moved here. Friendly, helpful, and very…read moretalented. I'm looking forward to coming back on a regular basis. And the salon is pretty and welcoming! It was relaxing to wait for color to process.

I'm breaking the Yelp rules. Hey, at least I'm honest about it. I'm not supposed to write a review…read moreof someone I know, but I read someone else's review that said to this effect, "how can I NOT know this business, when I've been a client for so long?" So it is with Salon Nouveau. I've known Jen - the owner - since I was in high school. (Let's just say that's PLENTY of years ago.) She worked for a different salon back then, and my first experience with her was an updo for my junior year prom. Since that day, I've gotten my hair cut by Jen more than anyone else. Why do I continue to have a hairdresser in Brainerd, MN, when I live in St. Paul, you might ask. Well, it's because she's that good. Whether I want her to give me long layers or chop off all my locks, perm me or give me a cool updo, I'd choose Jen over any alternative! She has a gift with hair in general, but I also love her because she has no problem working with my thick, crazy-wavy hair. I even converted my mother to using Jen - versus "whoever happens to be available when I need a haircut" - AND she uses product now. My mom. Product. See, Jen's THAT good :) Keep up the good work, Jen, and thanks for all the years of great hair!

From the owner: Hair (color, cut, perm and style), nails and massage therapyread more

Online check-in needs to go away! I tried using the garbage app and it said online check-in was…read moreunavailable and to go to the store. I get to the store and there's 2 stylists doing nothing and only 1 person waiting. I'm 6th in "line" because apparently online check-in works for some people and not others... The stylists take about 5 minutes to screw off and finally clean up the hair on the floor. During this time, someone walks in. They take the other guy waiting first and then the guy who just walked in. The other stylist is finishing up, and I'm the only one waiting again, so I start hoping maybe my wait is over. No luck, as she's cleaning up, 2 more people walk in. I'll take my business elsewhere FOR GOOD. The haircuts here are just ok anyway.

Got a simple haircut. Buzz cut. Somehow missed multiple spots and had to use my own trimmer at…read morehome to get the long hairs. Awkward experience as well with a very odd hair stylist. The back massage wIth the hand held hand massager is a joke too.. worst hair cut to date. No joke.

I've been coming here for 5+ years and they just can't keep an appointment... So frustrating when…read morethey take every walk in but when I arrive on time for my appointment it's always a no go (and I tip well)! 50% of the time I usually walk out after waiting for 15 minutes. The associates are very professional and efficient but nobody is paying attention to the appointment book! I Just found a new place nearby...if you do go there just know you have to spend the whole day!

Do not even bother making an appointment at this place. I sat for 20 minutes to get into my 1:00…read moreappointment and ended up leaving. I witnessed a few clients soaking their feet for quite a while before a technician could get to them. One client complaining how long she had to wait. As I looked at the desks, it was obvious that it would be another 0-15 minutes before I would be called. Very frustrating.

Writing on behalf of my wife,…read more We booked based off of trial run and review from magazines and recommended in the area. They double booked and rushed our wedding day without notice and promised a full day till 1:30pm but left at 11. They made us call people to get to the venue earlier that day because they were rushing the bride to get both jobs done before noon. Couldn't ask for touch ups cause we were told we're on a limited time line but was told we had and signed till 1:30pm. Makeup artist left at 10:30am to get to the next wedding. Couldn't recommend less. Be ready to pay for your own fake lashes and provide your own mascara and lipstick.

Such great haircuts!! Jenny has been cutting my hair for years!! She is the greatest!!read more

Just wanted a bang trim. Asked for curtain bangs. I tried asking her to do certain things and she…read morewas not understanding or maybe just didn't know how. I wish she would've just told me she couldn't do it. My hair is now messed up and I have to make an appointment somewhere else to fix it. She even cut some from a completely different section of my hair

I've been a Fantastic Sam's customer for sometime now. Since Covid, the service has gone down hill…read more I went in there this morning 10/12/22 at a little after 9am. The lady who greeted me was mot necessarily friendly but informed me that they only have 2 employees now and that is why they close at 4. I made an appointment for 3pm to get my eye brows waxed. Arrived about 10 minutes early and there was a hand written note saying emergency closure.... Noone bothered to call me to let me know my appointment would be cancelled. I'm really thinking the owners of this particular franchise need to think about there customer service and staff.