pretty awsome gym, the people in here are great, the staff are pretty chill, ruben zelaya is a cool…read moreguy.

At first the gym was okay.. the bathrooms are horrendous looks like they don't clean the showers…read moreDAILY... the gym is terribly smaller than what they make it seem on social media. Barely have any machines there's one of each so it makes it nearly impossible to do your workout session in a timely manner, since you have to wait for sometimes 2-3 ppl to use a machine before you can get to it. I happened to move to the suburbs and didn't have a chance to cancel in person so I thought I'd call THEY NEVER ANSWERED THE DAMN PHONE I CALLED LIKE 7-8 times NO ONE PICKED UP THE DAMN PHONE!!! The one time my partner went in person to cancel his membership he was given the run around and was not able to cancel his membership! We just want out of this horrible gym, the staff isn't easy to work with at all! I just want to cancel my membership and they make it nearly impossible! HORRIBLE SERVICE DO NOT PURCHASE MEMBERSHIP!! Update I sent an email to cancel since I moved and they're saying I have to live 25+ miles away from the gym to cancel my membership which is complete and utter bs!! The cancellation process is ridiculous and nearly impossible save yourself the headache AND DONOT GET A MEMBERSHIP HERE THEY MUST BE DOING TERRIBLY FINANCIALLY TO MAKE IT THIS FRICKIN IMPOSSIBLE AND FRUSTRATING TO CANCEL A SIMPLE MEMBERSHIP NOT EVEN AT MY LAST GYM DID I HAVE SUCH A HARD TIME TO CANCEL A MEMBERSHIPPPP

Great new facility, one of the few in the area. Long awaited gym for Rush which until now really…read morehad no exercise facility for at least the decade I have been working there. A basic neighborhood type gym with plenty of aerobic equipment, basic weight arrangements, and a classroom. Only open for Rush affiliated folks for a monthly fee and options for personal training. Ideally Rush would have a free facility for employees but now we have something.

Let me preface that I'm a little biased about the rush gym since I'm a student here. However, this…read moreis one of the nicest, most modern gyms ive been to that does NOT break the bank. Everything feels like it's no older than 5 years (that might be be because the gym is actually that old) and it's extremely clean. They have a beautiful studio dedicated for group fitness, more cardio machines than you could ever want, and sufficient weight machines to keep you from boredom. The staff is also extremely friendly and it feels like a big family here. It's not perfect though -- the gym is closed on Sundays which is a huge bum! There's nothing like feeling productive on a Sunday by getting a sweat in. Also theres only one squat rack so after work hours it can be a bit of a wait. TRG (the rush gym), so close to perfection.

Clean gym. Has been renovated last few years and being managed well. I'm a big fan of the…read moreWednesday kickboxing class (included in membership).

This place is getting worse. Can someone please oil/grease the machines? It is too difficult to…read moreadjust equipment. Also, the owner is kinda moody.

Not a bad option for a gym in West Loop…read more Usually running a promo for free enrollment and a month or two free. If you're looking to become a member, watch for these deals as they are run pretty frequently. Nice staff. Good amenities. No B.S fees like many other gyms have. Very utilitarian. Happy with my membership.

I would STRONGLY caution anyone considering a membership here. Their customer service is some of…read morethe worst I've experienced at any gym. When you request to cancel or pause your membership, they'll continue to take your money but won't actually process the request properly. In my case, when I asked them to cancel my membership in advance (so I wouldn't be charged again), they canceled it early out of spite because I had complained about them not pausing my account when I was traveling for 3 months. Instead of showing remorse for canceling my membership, the manager tried to blame me, until I had email as proof. Even then, the manager, Darrell Szymanski was dismissive, rude, and completely lacking in empathy or consideration. A gym is supposed to be a place where members feel valued and respected--not taken advantage of. Unfortunately, this club falls far short. They were so condescending, it's was insulting.

Good gym experience. Plenty of machines and equipment. Clean and not too crowded on a Sunday…read moreafternoon. Friendly staff too!!

This place SUCKS ever since it was bought by LA FITNESS. Specifically, the hours are…read moreridiculous...they close at 9 pm on Friday!?! WTF??? When it was XSport it was open 24/7 at least stay open until 11pm. They close even earlier on the weekends, at 7pm. This place is no longer worth the monthly fee....i'm over them.

I usually enjoy Planet Fitness, but this location really missed the mark. Several of the fitness…read morefloor lights have been out for almost a year now, which has made the gym look gloomy and uninviting -- not the kind of atmosphere you want when trying to get motivated for a workout. On top of that, the temperature inside was uncomfortably cold, both on the floor and especially in the men's locker room. It made the entire visit unpleasant. I even have a photo that clearly shows the poor lighting conditions. Management really needs to address these issues -- lighting and temperature are basic comfort factors that shouldn't be overlooked. Until things improve, I'll be avoiding this location and reporting this to the Better Business Bureau. Do better.

great size gym, nice staff, and never too busy but more than half the lockers are broken so you…read morecan't lock stuff up, and machines stay broken for months at a time

I've been a member of Life Time Fitness for several years now and I have to say this location is…read more.. interesting. Located on the 9th floor of the One Chicago building near Magnificent Mile. To gain access into the club you can either walk in from the main lobby floor of One Chicago and take the elevator up to the 9th floor and that's where the club entrance is. There's only two elevators, during rush hour times there is often a line just to go up or down. You could take the stairs but who wants to climb 9 levels? That alone is a workout! Once you're inside the club there's 2 floor levels. The first floor has the check-in lobby, cafe, bar, locker rooms, rooftop pool and spa. The second level has all the workout equipment, cardio, and studio rooms for workout classes. I wasn't a big fan of the layout, it's kind of all over the place. Got a chance to take a Warrior Sculpt class with Taylor and it was awesome! One of the best sculpt classes I've ever had. I've seen some reviews complain about issues with the staff being rude but I honestly did not encounter any of that. Everyone was very friendly and welcoming. Oh and one last thing! This Life Time is open 24 hours! That's something I've never seen before, not even in NYC. That's a major win.

I don't write reviews lightly, especially negative ones, but this location deserves honest…read morefeedback. I've been a Life Time member on and off since I was a kid, starting in the suburbs of Houston. I've belonged in multiple cities, used LifeWork spaces, spent thousands per year on personal training, and countless dollars on spa services. By any definition, I'm a high-utilization, loyal customer and a genuine fan of the brand. The Chicago River North location is the biggest disappointment I've had with Life Time. From the start, the experience was poor. When I first toured before relocating to Chicago, the front desk manager rushed me through the building as if it were on fire--no real explanation, no attempt to sell the experience, no hospitality. That should have been a warning sign. Within my first two visits, I had two items stolen: A $370 pair of Sony in-ear headphones (gone after stepping away for under five minutes to get water) A $225 Canada Goose toque, taken from a bench while I briefly stepped on the scale These were not misplaced--they were stolen. That speaks volumes about the environment and lack of oversight. Beyond that, the club is consistently overcrowded, dirty, and disorganized, and staff interactions are largely unhelpful. For a gym positioned as a premium urban location, it simply does not meet the standard Life Time sets elsewhere. The spa experience is especially underwhelming. At Houston locations like Green Street and The Woodlands, you're greeted, given robes and slippers, sometimes offered a beverage, and allowed to change in a calm, elevated environment. River North offers none of that. It feels far closer to a Massage Envy than the resort-style experience Life Time markets and charges for. The final straw: when I called to cancel and asked to speak with the General Manager to share feedback, my membership was canceled before anyone reached out, asked what went wrong, or attempted to retain me. For a brand built on experience and loyalty, that was shocking. I've now joined Equinox--something I didn't want to do, as it's not a full-service gym--but this location left me no choice. Life Time is a great brand. This location is not. If you're considering River North, manage your expectations--or look elsewhere.

great gym with a really helpful staff - Marqwan is so awesome to work with!!…read more going to be visiting back soon to when im back in town!

As a woman, I feel the need to leave this review. I have been a member of this location for about…read moretwo years. In April 2026 I had to file a police report because there was a man masturbating outside of the gym at 7 AM. After sharing this with the gym and the police, I was told that this has been reported to the gym multiple times. The gym had not taken any precautions to share this with the gym community or implement safety. I passed by the gym today, around a month after the incident and they have placed two very small paper panels on the massive glass windows. This gym as it stands does not have 24-hour or any security and is a liability to women. The staff is incredibly friendly, but the management is reckless and does not care about your safety.

Dirty facility never cleaned, bathroom hasn't worked for months, do not recommend whatsoever.read more

The Gym Pod is great for private workouts! In Pod 1, there were tons of weights, resistance bands,…read moremats, and a treadmill. There's sanitizing spray and paper towels to clean up and mirrors that surround the pod. You receive a code at the exact start time of your reservation by downloading the app. The app will send time check-ins to ensure you wrap up by the end of your reserved time. When you get through the first door, there are codes to get into your individual door. Getting in and out was seamless.

Just here to update my previous review. Still a very very good gym in the city (or should I say…read moreclub) - with everything you really could want for an entire day..,.work out? Check. Lunch? Check, swimming, tennis, golf, childcare, the list goes on. You can even get your clothes cleaned and your car washed. One drawback is the price. It is very pricey (with rates going up in 2026).., I don't really want to think about how much more I'm paying since I joined. However, I've easily spent entire days here swimming and working and working out so I guess I can't complain too much. Their spa is also great though it can get busy and in the summer the pool is a total scene (and packed). New locker rooms are underway (men's done and women's getting close) with new features and upgraded lighting and fixtures. Worth it if you don't mind paying for the amenities (and be careful with the house charge account ... it can get surprising!)

Great facility! There's so much to do and see. I'm here with my friend who teaches water aerobics…read moreand stretch. I decided to try some food since there's a cafe here. Since I'm a bit under the weather, these are the items I chose. Attentive server. Beautiful room!