I've been really excited to try out uFly Simulator because it honestly looks like the best flight simulator experience out there. The setup and reviews online make it seem amazing, and I've been wanting to book a session for a while now. The reason I've been calling is because I want to talk to someone directly about the sessions--what's included, what you actually get, and just to confirm everything before I buy. I think it's important to talk to a person that works there instead of just booking online. The problem is, I've been trying to reach them and can't get any response. I called almost a week ago, then again yesterday and today, but nobody answered. I also sent emails but haven't heard back. It's disappointing because I really want to go, but the lack of communication makes it hard to feel confident about booking. Hopefully they improve on this, because the simulator itself looks like such an amazing experience. read more

TL;DR: The instructor, Arron, was unbelievably great; The management and their booking and phone support, in our experience, are a carcrash. My wife and I bought a 1 hour gold session for Christmas 2021 for our daughter and her girlfriend through Travelzoo. They booked it a few months later in 2022 with the lesser evil, Omicron, taking the next shift which of course, days before their scheduled event, got. While trying to reschedule a few days before the big day they were told they needed a PCR test to confirm so that the voucher wouldn't be voided; not an easy nor inexpensive task. They called back a few weeks later when they felt better to schedule a new date and were told nah ah, and that to keep the voucher active they needed to reschedule within 3 days and that they could have just done a rapid test. Wha?! But the girls were never told either of those things during their first reschedule call!; only that they needed a PCR test. uFly then told them that the voucher was void and we were out money and service. A handful of calls--with promises to call us back with answers to our queries that never happened--and it was now looking bleak and heartbreaking. So I called, on what turned out to be the last day of the voucher would be good for, asking for answers, asking for a partial refund, asking for something for our money, and instead got a wall of policy recitations. OK, whatevs. So we wrote it off as a loss and went on with our lives, sworn to remove uFly from our past and future. Three weeks later--just days ago--out of the absolute blue, on a Saturday, I got a call from uFly, calling to confirm my appointment for the next day at 1:30. Like, WHA?! I never discussed a date, nor did the girls. I told the polite and patient woman on the phone that "I mean, you guys blew us off!" I asked her to call my daughter, which she eventually did, though I was told that she called and left a message which my daughter confirmed didn't happen. They eventually connected and and my daughter was told she'd only have to pay the GST. OK, whatevs. Let's just do this, and hope they don't get there and find out it's not another runaround. The next day when they arrived they were told they'd have two hours (!!) but 10 minutes into the session an administrator came in, took Aaron out of the room and told him they'd double booked the session. The couple waiting in the foyer for their one hour session agreed to come back another time (I hope they book it within 3 days, ya know?) and the girls were off and flying. My daughter told me Arron was amazing. He was fully engaging and enthusiastic and professional and knowledgable and they all chatted and learned a ton and he answered all their questions and they loved it. When the two hours were done and it was time to pay, the administrator demanded they pay for the second hour, which they were never informed about! They wouldn't have done another hour if they were told this beforehand! Aaron fought the good fight for the girls but it was not to be. So instead of them paying the GST on 1 hour, which was on top of the original cost of the voucher, they had to pay that AND another hour plus GST. Unbelievable. Unfair. Unprofessional. What a mess. 7 stars for Aaron. -4 stars for everyone else. read more

So professional and my 14 year olds mind was blown by the whole experience. Very educational. And it's a true simulator experience. Loved it! Expensive but very cool read more

My wife bought me a 1-hour simulator session through uFly and I had a chance to experience it this past weekend. It was an absolute blast!!! The flight instructor; Luigi is an awesome guy and made the experience incredibly memorable for both of us. I reserved my simulator session for 3pm this past Saturday. They asked us to arrive 10 minutes early, but we arrived right on the dot at 3pm due to traffic. It wasn't an issue and within minutes we were sitting in front of the cockpit. Once Luigi learned that I was already a licensed pilot, he skipped the standard briefing and we went right to flying the airplane! He explained all new computer-systems of the 777. I asked him if I could fly the simulator without the auto-throttles or help of an autopilot (what's the fun of using one?!) and he was surprised. Apparently, no one flies without the auto throttles (it's a simulator, why the heck not?!), but we did and it was a blast. I also asked him to shut down one of the engines after take off so I could simulate engine-out landings. Very fun! I recommend this as an activity for anyone interested in airplanes. 1-hour is short and goes by quick between the briefings, taxiing, etc. I recommend longer if you can! I hope you get Luigi as your flight instructor because he was amazing! read more

uFly Simulator - Flight Instruction Near Me - Mississauga, Ontario

This experience is based on a CMYE with a brief introduction of what uFly Simulator offers. The most fun experience of course was having some hands on time flying flight simulator modeled after the B 777-200ER. The experience was really realistic and interesting. There are also stations for more basic flying simulations and even a dog flight top gun style simulator. The staff here is all really nice and patience. Yes one do need a lot of patience to guide me through some of the landing process. Check for specials on their website and even groupon for deals. Great experience for anyone that curious about aviation. read more

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Took a one-hour flight. Absolutely amazing experience. My instructor was very helpful and professional. He walked through all the steps in an easy-to-understand and follow manner. I booked a session at 2:30pm and I was asked to arrive 15 mins early so that I can get registered and buckled in at right time. The experience involved two take offs and landings at Pearson on two different runways under two weather conditions-one was under clear skies on a sunny day and the second was under thunderstorm. It helped to know the importance of trusting your instrument panel and not visual clues. 1 hour driving feels like a long time but 1 hour flight time flew past me quickly(pun intended!) All in all, very positive experience. Highly recommended. read more

uFly Simulator - Located at Dixie-Meyerside - Flight Instruction Near Me - Mississauga, Ontario

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Pretty epic flight simulator! It's not often you get to pilot a plane in a ultra realistic flying experience. If you're a flight simulator pro, or great with a game controller, it's worth the experience. I got this as a gift and enjoyed it immensely. Definitely take the up-sell and try your hand at the pre-flight checks and the whole process of actually pushing off from the gate. The experience adds a whole level of challenge and complexity. Gabriel (my flight instructor) knew the right times to take the control and kept us in the air when I got distracted by the instruments, and general activity of ACTUALLY flying a passenger jet. Over all, the experience is ultra realistic... I can't high-light that enough. It is a 1:1 replica of the flight deck of a 777. All the knobs, buttons, screens, and switches are the real deal. Not only that, you can turn the fasten seat belts sign on and off... SKY LAW styles! If you're a rebel, turn off the No-Smoking light and watch the lawsuits 'fly'... The pre / post flight experience is pretty light. There's not a lot to do when you're not in the simulator so don't expect to arrive and 'hang-out'. That said... it would only be a distraction to the awesomeness of the simulator. Would definitely do it again... would definitely recommend it to anyone who wants to experience the other-side of flight travel. read more

Amazing experience with my bf and some fellow yelpers at a recent UYE. BF was super excited and surprised, it was awesome chatting to people who know so much about different planes. The experience was really unique and uFly made it professional, funny and relaxing for everyone. They really know what they are doing. The 777 was awesome, I got to land in the rain and wind storm :) A lot to landing, so obviously they can't walk you through everything but I think they were able to provide guidance for you to do some aspects of it on your own so it's a nice simulation exercise and not like a video game ^_^ Their different stations (including the dog fight) were a nice change of pace from one to another. Would definitely love to spend more time here learning and enjoying the planes. read more

An absolutely fantastic experience! I highly recommend the Groupon option which gives you an hour of flying time with a skilled pilot instructor. Upon arrival, we were greeted very nicely and told that the pilot would be leading me through all the steps. There is a FANTASTIC collection of model planes in the waiting area which is just beautiful to look at. The entrance to the simulator is very realistic, and the actual simulator brought chills to me as I sat in the pilot seat. The instructor was very helpful in guiding me through the steps and explained everything very well. The different scenarios were also very exciting-fog, no navigation etc. Again, highly recommend this for an airplane enthusiast! read more

uFly Simulator - Flight Instruction Near Me - Mississauga, Ontario

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Interesting experience if you haven't been flying. I honk everyone should try it at least once. read more

Awesome experience! I flew as a pilot over Italy and Toronto on a 777. Wow!!! It's a must try and experience. With what I've experienced and learned, I have a huge twos the and admiration for pilots. I also flew the 737 but I went over when I tried landing on a short runway. Lol!!! I tried the jet fighter dog fight too! Real fun!!! It's a good experience with friends and family. read more

I had an amazing time at UFly Simulator. I purchased a 1 hour flight through groupon and it was more than I was expecting. Luigi and staff are very friendly and outgoing. The experience is very realistic and I would highly recommend any who is interested or wanting to get into flying give it a try. - Alex G read more

My wife got me one hour for my birthday and I had a fantastic time. The staff was very friendly and knowledgable. The instructor was great and very patient not in a hurry to rush me out. Took the time to explain things in terms I would understand. There's great value as well not very expensive. All in all a great experience. I would highly recommend this to everyone. Thnx uFly!!!! read more

Bought an hour through Perfect Day Experiences for a friend's birthday. Pretty cool. They get a photo for keepsake. Experience was entertaining and fun. Definitely harder to execute than I thought. read more