i got married a few weeks ago and made an appointment to change my last name with social security…read more i had the quickest and most easiest experiences ever as i have never been to the social security office. heck, i didn't even know we had not just one but two locations here in grand rapids! i was able to easily set up an appointment online and got texts and emails confirming/reminding me of my appointment. when i got there i was able to check in on my phone and got a text when it was my turn. literally was in and out of there in 5 minutes! loved how quick they got me in and out and how friendly the clerk was. this process was a lot less intimidating than i assumed it would be and hopefully my next experience here is just as pleasant. i also love how this location is close to the movies, shopping, and food so once you're done taking care of business you can go about your day right away!

The grand rapids office sucks. I've been approved since February and have not gotten a dime. Get…read moretold conflict information. Every time I call I get some excuses, short staffed or some one on vacation etc. A monkey could do better than the worker on my case. It's been almost 6 months. Is it going to be a year before I get anything. This is ridiculous. Maybe the worker should be fired. Her name Mrs Welch. Grand rapids mi. No ratings do better.

I either go to this library or the Comstock Park Kent District library on Alpine Ave, but this one…read moreis significantly larger than the one on Alpine. I've come here to browse for books and to study/do homework. It is quiet and there are plenty of seating options. I wish electrical outlets were a little more prevalent, but for the most part it is conducive for studying and connecting to the Wifi. I have also used the printer services here which has been very convenient; I can send a document to the library either by uploading online or emailing it, and the printer stores the order under your library card number to pull up once you arrive at the library. I also just placed a book on hold 2 days ago, and the next day I received an email that it was ready for pick up. I have had a positive experience thus far with this library and its staff!

honestly this library makes me sad. we loved going here because of all the options for kids to…read moreplay, but it's gotten bad over the last few months. the workers try and parent your own kids for you and are so picky about kids being kids. they can't move around freely and be kids without someone working here having something to say. everyone always looks sad and miserable to be here and it's always an uncomfortable vibe when we walk in. it's close and accessible so i love that aspect, but the only welcoming people seem to be the ones who sit at the front desk. it could be a lot more friendly in terms of how they interact with the kids. i'm not saying kids don't need boundaries because they do, but they micromanage your own kids and it's inappropriate

Love love love the library. All of the staff are so kind and helpful. They host so many wonderful…read moreevents for the public and have so many resources that you may not even realize! You can rent things like records, video games, and they have even had tickets for local experiences or attractions. The library is such a necessary community space. Definitely sign up for the summer reading program, it's open to all ages.

Great break out rooms to study! Near some cool places to eat and parking was super easy!read more

I'd like to know why somebody can't add 30 more seconds to the light at Plainfield and 4 mile…read morebecause it's currently only green for 30 seconds and when you have one lane shut down on each side in each direction, it backs traffic up for nearly a mile and each direction can't somebody do something about the length of the light there it should be at least one minute Not 30 seconds. At least going on which it doesn't look like anyone's working anyways.

I go here a couple of times a year to pay my property taxes…read more The personnel are always nice and helpful. The offices are clean and well lighted. Plenty of parking out front.

I needed to renew my drivers license, and I do appreciate that you can usually do this online now,…read morebut I wanted to go in and actually get my photo re-taken. I was kind of preparing myself for the worst, since I feel like you always hear horror stories about SOS offices. I made an appointment online for my preferred location on Plainfield. They had a lot of times available so I was able to get in the next day. I arrived just around my appointment time (the confirmation email specifically stated that I did not have to arrive early) and an employee checked me in. I brought a book thinking I'd have to sit and wait, but I was seen shortly after my appointment time after standing in line. The employee who helped me was super funny, personable, and seemed really happy, which has not always been my experience at any SOS office. That was refreshing and I really liked chatting with her. I wish I had gotten her name because she was so great. I got my photo taken quickly and then I was on my way. Can't ask for a much better visit!

Showed up 20 minutes to close and the Secretary of State wouldn't help me. Told me to go back to my…read morehome 400 miles away and come back tomarrow. We need new leadership in Michigan.

Every time I am here the staff is pleasant and efficient. The location is clean and the drop box is…read morehuge for packages already labeled that don't need a teller to scan them.

Always easy to park and a large lobby with helpful staff. I appreciate how they also always have…read moreextra parcel bins out not just during the holidays.

This branch of Kent District Library (KDL) is tiny and is housed in the same building as the Alpine…read moreTownship hall. Nate and I recently visited for their event to meet some sled dogs! It was such a fun experience being able to learn about them and give them some pets in the parking lot. Once we were finished we went inside to warm up and check out the library. Again, it's very tiny, but full of wonderful displays, books, activites, and a nice spot for the community to get their library fix. I chatted with one of the employees who was so friendly and kind. They have computers for internet access, copier, printing, and wifi.

I enjoy most of the ladies that work at this branch always a warm welcoming feeling. Very small…read morelibrary but always something on the calendar for the kids. Can't find what you are looking for they will find it and order it for you. My favorite branch to visit!