I am completely shocked and disappointed that such a large university would run their financial aid office so poorly. I am a parent who contacted the financial aid office with a question on 2/9/2024. The student who I was unfortunate enough to talk to, Claudia had no idea how to answer my question. Instead of just telling me she did not know, she kept repeating herself with the same useless information that had nothing to do with my question. When I asked if I could speak with someone else who may be able to answer my question she became extremely rude. She refused to let me talk to anyone else and told me she was the only one who could help me and no one else worked in the office except supervisors who were busy and could not speak with me. I asked if I could make a future appt to speak with someone and she said "no". How could a university a large as UC Davis have a financial aid office run by such a rude and uninformed student. This student should not be working with the public or parents or be representing the University in any way. So disappointing, especially for an office as important as financial aid at such a large university. read more