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    Recommended Reviews - Uber

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    Called Uber to arrange a ride from hotel on Atlantic Ave in Delray Beach Fl to the WP Airport at 5:00AM for a 7:30AM flight. Uber app said 1 minute out, driver pulled into the hotel driveway, we were standing there and he drove right out! Obviously got a better option/fare and decide to leave us. We had to arrange a second Uber and rush to make our flight. Obviously, this is a terrible way to do business. Uber should have a mechanism to prevent or at least flag fares that have been made but not picked up. I will not count on Uber again, ever, when I have to be at the airport for a flight or anything other than - drive us home we're drunk - type of service. No accountability or recourse allows the drivers to be irresponsible. He makes an extra $20 while I miss my flight.

    Pup friendly Uber!
    Samantha D.

    Uber is a breath of fresh air! Measured between a taxi, Uber is golden with its ease of use, nice rides, pricing, and comfortably. I have used Uber more times than I can count and definitely more times than a taxi in my entire life and can not be happier with the overall service! Ease of use is huge for me and made simple by the app you can download, with just a click of a button your driver is on their way with an ETA, picture of the driver, license plate number, and star rating. GPS uses your pick up location (always make sure this is accurate) then you can enter your destination or leave it open. No talking to dispatchers or trying to figure out your location, just a very nice- ease of use trip! Nice rides can not be more of an understatement. You can always expect a newer car (less than 10 years old) and for it to be clean, free of trash, cigarette smoke, and any unwanted smells. I have rode in multiple luxury cars and there are options on the app either for UberX or UberXL which is dependent upon your wants and car size! Prices on both are still much cheaper than a taxi. Pricing really can not be better for a car service/taxi-like service unless it was free. Uber is always atleast 40-50% cheaper than a taxi no matter where you are going. The drivers will even pickup/drop off multiple locations or wait for you if you just need to run inside somewhere quickly. Also, if you ever have a mistaken charge simple email Uber or write in the Feedback section of the driver and they will get back with you quickly. Recently I had a not so great experience with an Uber driver and not even 10 mins later I was emailed with an apology and refunded. That is what makes a company successful and rise above! Comfortably comes in many ways with Uber and can tie in about every aspect of their company. I have never felt unsafe or bothered by interactions with the drivers and most of them are actually really nice who like to meet new people so light conversation is nice on your ride. Therefore, I will continue to love and use Uber as much as possible to help the fast growing driver service that can not be beat! **Drivers MUST remain a 4.7 star rating to be able to drive so if you love your driver be sure to leave a star rating and/or feedback! KEEP UBER on the streets!

    Now that's a great fare !!!
    Donna B.

    LOVE that Über!!! After enjoying happy hours with new Ft Lauderdale Yelp friends Sam & Zach, we needed a ride back to the hotel. Open the Uber app and made our request. In 7 minutes our ride pulls right up to the curb at Mellow Mushroom. Gaetano, driver greeted us with a smile and took us back to the hotel. He was a great driver and very polite. And you just can't be a fare less than $8. I recommend Über every where we travel

    Our happy socks and feet on top of filthy stained beige carpet.
    Marc Aka Max H.

    I like Uber. I like the concept. It's part of our "new" economy matched with how our lives are intertwined with apps. The app is easy to use. It works. All the time. So why 4 stars as opposed to 5? So what am I reviewing? Rating? Not individual drivers, although I post pics of them, make comments about them, and find that they are generally cool people. I'm reviewing and rating how Uber - the company - executes Uber - the service. Drivers of Uber cars seem to generally like driving for Uber. They seem upbeat. And many have responded to my offer of a tip with "you don't have to do that". They generally have well maintained cars. Some have been brand new. And high end. And always clean and well air conditioned, critical in South FL. And they ask about my music preferences. And are generally articulate. Those are all a plus. Uber, thank you. But recently I've had two less that outstanding drivers and vehicles and are concerned how Uber - the company - screens drivers and their vehicles. As an example, Uber needs to develop a system which keeps old model cars with sunken unpadded rear seats ( you feel the springs) off the road. Even with my fat behind, my ride back from Miami last month was a horror. My back hurt from all the bouncing around in a sunken back seat. Uber, get that car off the road! And drivers shouldn't over- odorize their cars with flowery scents. It makes me nauseous. That's what happened when I went to Port Everglades last Friday. And the cream colored carpeting was stained. Filthy. And the velour seats were screaming "I'm dirty and old and have bugs". Uber, car that car off the road! So I took Uber lux back from the Port on Sunday cause I didn't want to risk an old smelly dirty car. I got a 2015 Mercedes E class. Nice. Cool. Pristine. But, it cost me $75 vs $35 and the ride was 20 minutes shorter on the return. So you pay for lux. Big time. So, Uber needs to be able to screen out those undesirable vehicles cause $75 vs $35 makes a dent in the pocket. #truth

    4.2x surcharge at peak time
    Bill L.

    So I finally tried Uber and must see it was pretty much everything I was expecting. Going out New Year's eve and I was sure of one thing, this ol boy wasn't driving. After getting ourselves together, I hit the app on my phone and the process began. Being a holiday night I had to agree to a "surcharge" of 2.8x the normal fare which was not expensive so I agreed and someone picked up my request. 2 seconds later I'm dropped and back on the market. Bam! Picked up again but dropped right away. Now I see the surcharge went to 4.2x the normal fare. Yikes, but what choice do I have?! Driver finally in route. All in all the rides to/from the beach were a success. No worries about getting a DUI, no hassle looking for parking and a ride in something decent, not the beat up old taxi's you've been riding in your whole life. Ride to the beach, $19. Ride from the beach back home, $5. Peace of mind, priceless! Happy New Year!!

    This is really not the whole route she stopped it Recording. She needs to be stopped

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    Made a reservation the day before and no one showed. How can you rely on a ride service when no one shows.

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    I love driving I been driving for Uber and lyft for almost 2 years and love my job I love helping people

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    Page 1 of 2

    Ask the Community - Uber

    Review Highlights - Uber

    (And I do mean loaded-I was so excited that the app worked I just picked the 1rst driver without regard to car size!

    Mentioned in 2 reviews

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    Prestige Shuttle Service

    Prestige Shuttle Service

    4.5(10 reviews)
    7.3 km

    Despite the derogatory review of 7/13/24, we used the services of Prestige Shuttle to take us to…read morethe Fort Lauderdale airport and Port Everglades for vacations and each time they were timely, friendly and made it very easy to get back and forth. I highly recommend their services. MG

    On Sunday June 23rd, 2024 I contacted David, the owner/ operator of Prestige Shuttle Service and…read moreleft a message on David's cellular phone about using his services to Publix Super Market. which is my weekly trip, when my friends are not available. On Monday, June 24th, 2024 I contacted David to confirm my weekly Shopping trip to Publix. David advised me he was pretty much booked up, and only had a small window on Friday, June 28th, 2024, when I asked David if that was all he had open, he told me I " So now has come the time that you will need to find other transportation I'm done. Your Snarky comment. has broken the camels back. Good luck I'm done". Note: I have used David's services for a couple of years and just recently as of April 19 th, 2024 , when my wife walked out the door, intending on filing divorce, is the time that I started using David service on a weekly basis. Note: I am a 48 year veteran police officer/police detective, who is suffering from a rare blood disease along with other medical issues that I caught after receiving the Moderna Vaccine, which forced me to stop driving, along with other physical activities, because of my immune systems complications. I immediately apologized and asked him for another chance on numerous times during that day and other days. Since then I've been diagnosed with cancer of the prostate, and asked David to reconsider, which is refused to do. This is no way to treat a 48 year police officer./police detective veteran who needs to depend on his services. Now without his services, I have to depend on friends and Colleagues to take me to Publix to do my weekly grocery shopping. In addition, this is no way to treat a client who has been dependent on his services over several years. I am warning any customer who may use his services, not to have a snarky attitude when they try to make a reservation and/ or book travel with this company.

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    Prestige Shuttle Service
    Prestige Shuttle Service
    Prestige Shuttle Service

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    Uber - airport_shuttles - Updated May 2026

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