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    ECMC

    ECMC

    2.2(69 reviews)
    2.5 miEastside

    Oral Oncology & Maxillofacial Prosthetics is the part where I went for an evaluation of a spot on…read moreof the roof of my mouth! Biopsy needed. Scary? yes! But, Dr. Frustino and nurse Lori Ann put me totally at ease. The dr. explained everything, using words I could understand, the procedure was essentially painless, and when i called a few days later with some questions, it was the doctor herself who called back that same day. When the results came in, she called me to tell me the good news, rather than requiring me to wait until my follow-up appt. I didn't have to ask for a copy of the report; she offered it to me, and explained what everything meant. Hopefully, you'll never need to use their services, but if you do, go with confidence!

    Tl;dr: poor care, 12 hours and counting for check-up after car crash…read more The good: the facility LOOKED clean at a glance, but that's about it (and even that starts to show its cracks) The ugly: burnt cigarettes on the ground, poor hygiene, terrible smell coming out randomly out of nowhere The bad: extremely bad environment, many homeless people sleeping on seats (one was found masturbating in the vending room!!!), extremely long wait times. The horrendous: hospitality is far beyond nonexistent, almost like the word is not in their dictionary. Was meant to be "checked" in "45 minutes" and it has now been more than 4 hours since my last checkup. I tried inquiring about my status and how long i may have to wait and i was abruptly cut off by a lady with heavy makeup saying "you're waiting on a room". If you're in a situation and need to go to a hospital, make sure you avoid this one. It is by no means considered a hospital at all, if anything it's much less. People here are heartless and will not show an ounce of care towards you.

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    Grider Family Health Center - Reception area

    Grider Family Health Center

    1.5(2 reviews)
    2.7 miEastside

    The receptionist is really nice, the place is "fairly" clean. I've seen worse, but I've definitely…read moreseen better. This place is usually RIDICULOUS !! My mom gets a different doctor every time she comes, therefor, they have to ask her the same questions over & over , every freaking time !! She's usually back there for about 2+ hours, which is uncalled for. We usually wait for her to be seen, between 35 - 90 min. (Its pathetic) Also, usually the waiting room is SO loud! Ppl talking on their cell phones, little brats running around making noise & their parents just let them do what they wanna do or they constantly are screaming here. They don't take care of my mom very well & to try to get a prescription refilled is harder than ice skating on a street in the summertime. (Don't ask me where that came from, it just popped out, lol) I hate the way this clinic is run !!

    I will preface this by saying that I am not a patient of this facility. I look after a family…read moremember who has some mental health issues who is a patient. He was assigned Dr. Antonia Redhead, a member of this group. I also have the PoA to deal/transact business for him as well as being the "go to" person on all of the necessary "HIPA" docs. I've never met Dr. Redhead and there had never been a reason to. Until two weeks ago. My family member suffers from a number of mental health issues which came on recently. OCD being the primary diagnosis. This is going into strange territory however I must express my displeasure with the treatment, or lack thereof, by Dr. Redhead. I pay all of the bills associated with treatment and I had noticed the the 'scripts increased from six per day to 18. The vast majority written by Dr. Redhead. I also noticed a decrease in the cognitive abilities of my brother in law, aforementioned family member. I also know that treating mental illness is pretty much a crap shoot. " Throw stuff against the wall and see what sticks" kind of treatment. Whatever. Ten days ago my brother in law started suffering from a distended stomach and constipation. He is not allowed to use any OTC meds so he contacted Dr. Redhead and also started bending my ear about his bathroom habits. Again, whatever. Here is what Dr. Redhead did. Nada. Zip. Nothing. Supposedly called in a 'script for Colace. Never gave any instructions concerning the dispensing of this treatment. The colace sits. And waits. As does my brother in law. After listening to my incoherent b.i.l for days I took it upon myself to attempt to "reach out" to this less than stellar so called medical professional. Would not speak to me. Follow up calls are met with a resounding "hang up". B.i.l went to the office and was told to leave. She would not see him. He recently received notification that he had been switched to another doctor in the group. One that no one at ECMC knows about. Bottom line. I filed a complaint against Dr. Redhead. New York State Department of Health, Office of Professional Medical Conduct. What a freaking joke that people like this sub human are allowed to practice medicine.

    Ub MD - medcenters - Updated May 2026

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