Overcharged and misled at CityParking Hilversum - avoid this place! I parked my car from around…read more6:07 PM until 12:28 PM the next day -- less than 19 hours -- and was charged a shocking €66.50.
Yet on their own website, it clearly says: "Maximum dagtarief: €35,00" -- meaning the maximum daily rate is €35. When I reached out for clarification, the owner replied:
"The hourly rate is €3.50. There is no maximum daily rate, only a €35 fee for a lost ticket".)
So which is it? Your website says there IS a €35 daily maximum, but your response says the opposite. That's misleading, confusing, and unacceptable.
To make things worse:
- The garage reeks of urine
- One of the pay machines didn't work
-The space was dirty and poorly maintained
For this kind of money, you expect basic cleanliness and transparency -- but I left feeling scammed.
I highly recommend parking at nearby facilities in Hilversum instead -- they have normal prices, clear rules, and at least offer a clean and functional experience.
This place deserves zero stars if that were an option.