I have used A to Z rentals for three decades. I am not a frequent customer as I have lots of tools,…read morebut for many major undertakings their advice and service have made my life much easier. I bought some diamond saw blades for my grinder today, three for the price of one at Home Depot. (That would likely come without advice too, if you can find any staff.). They have a great staff at A to Z and it is a local company, what more could you ask?

From the owner: A To Z Rental Centre in Waterloo is locally owned and operated with over 50 years of rental…read moreexperience helping you to make any job easy! We are open 6 days a week and accept phone and online reservations for your convenience. A To Z Rental Centre Waterloo is an authorized Honda Power Equipment Dealer for sales and service. A To Z Rental Centre Waterloo is an authorized Stihl and Echo Dealer for sales and service.

I actually give A+ to the vehicle we rented on short notice and the price for the rental ($373 6…read morepassenger SUV for 4 days) However....was not impressed with the arrogance or the fact that certain details were sketchy at best. For example. I asked what the amount would be that was preauthorized on my credit card..was told $350...no more details than that. Ended up being $559 and wasn't a preauthorization was an actual charge to my credit card, which I verified with my credit card company. When I asked about it upon returning the rental I was arrogantly told "oh no the $350 was the minimum..the preauth. is a percentage of the total rental. My total rental was $373... If you're ok with getting passed the cocky and arrogance this is your place!!

I was desperately looking for a last minute car rental to enable me to work for the weekend. After…read moresearching various rental agencies, I took a chance on Jamieson. I was treated with the utmost respect and kindness and given an excellent rate and mileage allowance for an entire week end. Including a car that, too me, was like driving a Lexus. It was truly amazing. When I was unable to return the car at the time required and Phoned to explain, leniency was granted and I imagine not having the car prebooked was lucky for me. But it was not luck that had the kind man at the counter offer to have an employee drive me to my garage to pick up my own car. Many thanks. If you are open and communicate your needs and any changes that might occur, (that is life) you will be serviced by a 5 Star company. Think about what you may need, from an ice scraper to even 15 minutes or even more in time and I am sure you will be accommodated. Communication, kindness and flexibility are the trademarks of Jamieson car rentals in Kitchener. I will certainly return and will recommend it to anyone else.

Fantastic RV Dealer, knowledgeable, professional staff. Beautiful new building very clean well…read moredesigned. Great prices on Trailers of all kinds. Super selection of accessories.

Please be cautious of the reviews provided. They provide a credit for completing these when you…read morefirst purchase your trailer (this is typically before you have any concerns....). Since writing our intial review, about our positive experience buying, we have had multiple issues that have been not resolved/poorly resolved by Outdoor Travel. These are the most recent..... -Within a year, our flush "leaked" and flooded our trailer. This was the second time we used the flush to clean the black tank. They "fixed" it, only to find that it was still leaking when we tried to use it again. We just decided we weren't going to deal with it and have not used it since. No cost for them to "repair" it, but we recieved a $200 bill almost 7 months later, when they told us this was actually not covered. -seals on our slide out - again within a year, these starting falling off. We took it in (the same time as above) and they "fixed" it by putting staples in the seal. We were not happy with this fix, but I called Aspen and they said this was their recommendation. Again no cost at pick-up, but again we recieved a bill 7 months later, another $200 for staples. - back window was very hard to open - again within the year. We took it in (the same time as above) and they "fixed" it by bending it? It still sticks......Again no cost at pick-up, but again we recieved a bill 7 months later, another $100. So total for this bill, when we were told no cost at pick-up in May (we received 7 months later...even though we have been there a couple times since and they did not mention) was $600 and they put some staples in, pushed the window in, and fixed one fitting on the flush and now it leaks somewhere else...... Again, these are only some of the issues we have had......I would think twice about buying from Outdoor Travel.

Rented a cargo van for a quick move. Had issued with the app and had to check in, in person with…read morethe general manager (no other employees present) she assisted with the app and directed through the process a number of times. Discussed the need for insurance (never charged for it), drove 16km had the van for 3 hrs. When returning the vehicle the general manager insisted we damaged the vehicle and wanted to charge us for damages, saying we didn't select the insurance option on the app. After some discussion and showing her that her logic didn't make sense (physically could not happen as she describes) she decides she doesn't have to deal with us, charged the card on file and told us to deal with head office. Head office assured us they would contact us with resolution and this manager says she can see the complaint and the refund is at her discretion and she can offer 40% of the damages fee. We declined because head office on the phone insisted they would handle it. Terrible service. Unpleasant manager SCAM.

I rented a utility trailer from them. I had a reservation but it took well over an hour to get…read moreprocessed. Nothing wrong with the trailer - worked as promised. When I went to return the trailer I stood in line with an employee who didn't feel the need to acknowledge me or serve me at his empty register. They seem indifferent and disorganized there, not sure I'd go back.