does not return calls. Not impressed. Will not call with updates or answer questions at allread more

Barry Butler did the roof on my porch and garage on July,2018 and on November of that year I had a…read moreleak on my porch ceiling. After five calls I gave up and called another roofer to come and fix the leaks. It took him all of a half an hour to complete the job. The garage was fine but shame on you Barry as I am a senior and you are not to be recommended by me for leaving me stranded after your poor wokmanship! Deborah Laws

In April of 2024 this company came and did work to fix a leak in my roof.He was asked on a Sunday…read moreand the rain was pouring in.The owner of the company showed up and said he could get it next week as his company was working near me.I asked him to call me Monday and set a firm date so I could be present when work was in progress.I needed this date because I told him I was travelling 25 straight days to Saint John so my wife could undertake her daily radiation treatments for cancer.I could then make arrangements to be home and get another driver to take my wife to Saint John..When we were returning from Saint John,I got a call saying the work was done.I was charged $4500 for 2 hours work !!It still leaked 2 -3 days later and I had to call another roofer to fix the leak because Brookside Roofing did not warranty "repair" work. After hearing talk about liens for non payment and the stress we had at the time I paid him which was very stupid of me.Nothing I could do about it.Both small claims court and BBB said even if i were to be successful in my case,unfortunately,they could not force any reduction in payment .In closing The second roofer I called fixed the roof around the "stink pipe" and My bill was under $400 dollars and the leak was fixed !.Lots more I could say but when you are 78 years old and on a fixed income this was a real set back and I am still paying my loan off...Stay clear of the owner of this company.

I contacted them to have a repair done on my roof. Told him it leaks and showed him pictures. He…read morecame and looked at the job, gave a verbal quote and then showed up (not on the day he said he would) did part of the job and wants full pay. I gave them half because thats whats fair. When I talked to him about it he agreed he would come finish the job. Then weeks of heavy rain go by. Im still dealing with a leaky roof. He finally contacts me to say he would send someone to fix it, but starts to lead into the conversation like it's going to cost me more money. Told him Id get a different company in because I was unimpressed. This whole experience with Brookside roofing left me upset with a leaky roof and a mess in my house. He gave an "invoice" with no hst number or contact information on it and then he threatens to put a lean on my house if I dont pay him another $225 for work he didnt do. Unproffesional and very rude. Hard pass.

Shawn's first metal roof installation was for his brother and he did a perfect job! We was very…read moremeticulous about his work, very polite and a hard worker...hard to get him to stop even for a short break. I have sern his asphalt roofs, great jobs as well. Wonderful job, Shawn, would highly recommend you to anyone looking to have their roof replaced.

From the owner: We have the best prices anyone could expect. Reliable, honest with the details . We will work with…read moreyour budget. Any job we will do .We will do the roofs others have said no too. . We also offer other services if you need other jobs done

Very responsive, professional, and thorough. Highly recommend. Looking forward to working with…read morePioneer again at some point.

spent 19k for a new roof in the fall. just had 2 major rain storms and first floor roof was never…read moreflashed. needless to say gallons of water came in. if you want a 90% job, then Dale is your guy!!!!!!!!!!!!!!!! messaged him 2x about this problem and no response. pay the extra. well worth it and get someone else.