way overpriced for the quality go anyplace else gas stations have better pipes for a fraction of the price

I have been going here for over 10 years! They are always so helpful with any questions I may have such as new products, or new accessories they always help me find exactly what I'm looking for read more

I just bought a water pipe here that leaked. They refused to exchange or return my money because I took one drag b4 I noticed the bong water pooling up in my lap. Their answer to me is that they can give me 10% off on another product or I can deal with the problem with the manufacturer after I buy a warranty from them. I told them that this would of course cause me to never return to their store and they were OK with that. They obviously dont care about their customers. I wouldn't even give them one star but I have to give them at least that to post this. read more

Good place, quality products, people who actually know what they are tlaking about. Could use a bigger selection but def will return often

Great smoke shop. Knowledgeable & friendly staff. I always feel welcomed, it is full of delightful items to admire and select from. And it smells So Good! The candles are quality and last long, the place smells like the fresh incense without them even needing to light one. My favorite purchase from here so far was also my first purchase the 1st time I ever entered -was also very inexpensive...check them out for yourself while you are there - it's called the HighLighter. Its a neato little place, as are most headshops. . read more

Bought my first hookah from here. It was a small pink vase, they helped me me pick it out and gave me instructions on how to use it and care for it. The staff is super friendly. A big variety of... Stuff lol. read more

If you can go to any other head shop I highly recommend you take your business there instead this shop is inexcusable. I have posted my review to their Facebook many times only to have it removed. I frequently bought products from this shop until around Christmas time I went in and bought a new glass concentrate piece, upon arriving home I heated up the titanium to use the piece and the glass cracked and shattered before I even used it. Obviously being concerned and having left not even 20 minutes before this happened I called the store to inform them what happened and the counter girl was very nice and said she would call her supervisor. I received a call back not from the supervisor but from the counter girl telling me she is sorry but her manager said she's not going to do anything about it and basically insinuated I was incompetent and heated it too close to the glass. I'm knowledgeable on the subject of concentrate pieces, the one I purchased afterwards at Puff N Stuff and a separate one I bought as a gift from Midnight Oasis work great. I know very well how to operate the pipe, this is just a case of a greedy business trying to sweep their poor customer service under the rug. Luckily I was informed they can't remove my Yelp review so I brought my story here in hopes to help bring attention to the matter. I hope I can also share the screenshots of the photos of the review posts they deleted, they should not get away with treating customers so poorly. read more

Twisted Headz Smokeshop - Here are the reviews they deleted. They have done this about 4 times. - Tobacco Shops Near Me - Akron, Ohio

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Everyone should boycott this business. They sell cheaply made glass and when it breaks they blame the customer and offer no compensation.

I have been going to this shop for a year. I I think I have been a good customer. About a week ago I purchased some vape oil. I was down to my last bottle when I realized they gave me a number 12 mg instead of a 0 mg. I went in to exchange it for a 0. Unfortunately that didn't work out for me, they told me without a receipt they could not do it. With that said they just lost a customer. read more

Used to shop here all the time never had an issue till recently, purchased a torch that didn't work properly out of the box went to return the item and the brain dead staff told me they wouldn't exchange or return item. Wouldn't recommend wasting your money here plenty of better head-shops in the area with way better Customer service. read more

Always the friendliest, and the cheapest. Huge selection, and they never treat you like a dumbass if you ask questions