Rotten spoil pork meat. Went back for exchange but was denial. The reason was that am not a member…read more You had to be a food or restaurant business owner to qualify to be its membership. Try to solve the problem with a staff name Moe, who claimed to be a mananger but he was rude. It will be my last time shopping there, food not healthy. Store is at risk of lawsuite if their food look like this and still refused for their mistake.

Great environment can find tons of stuff there. Would defiantly recommend. Prices are greatread more

Not overly busy, nicely stocked, and lots of great options. A nice stop for a bulk of a specific…read moreflavor of something versus a variety pack, and also for larger quantities (8lbs of apples or 25lbs of carrots for example). I love that they have bulk herbs like cilantro. The cooler has a lot of great options, I definitely wish I bundled up to be able to stand the chill & browse around more.

Love the Costco business center. You can get all your bulk items without having the hectic…read morecraziness of every other Costco. There was almost no one here which is unheard when you think of Costco. While this location is geared towards businesses, the selection still offers most of your Costco essentials. You won't find clothing and ready to eat foods, but their meat, and produce sections are just as good as regular Costco

I don't own a restaurant, but boy do I love shopping at restaurant equipment stores. I wandered…read moreinto Rapids Restaurant Equipment looking for squeeze bottles (which I found in multiple sizes) and wound up picking up a bunch of other items because I just can't help myself. This store had everything from mixing bowls of all sizes to ramekins to baskets to crocks for french onion soup. Pretty much anything you'd need to operate a restaurant (or a really active home kitchen!). The place is pretty big and I wish I'd had more time to wander the aisles. I could seriously do some damage in this place! The staff was friendly but not overbearing. All told really excellent and probably my new go-to when I need something like this.

Not just for restaurant professionals - there is plenty at Rapids for us home cooks too. The…read moreextensive merchandise is well organized and prices are quite reasonable. We stopped in for a large non-stick frypan and walked out with a number of other kitchen and bar items. We will definitely be back

This has is great little business with very low prices and great service. The owner goes by the…read morename of Lucky, he is friendly and very helpful in finding items. I highly recommend this establishment.

Owner Lqubal Sajady who goes by the name "Lucky" seemed like a nice guy over the phone, but…read moreeverything went downhill after that. When we went to his store (which by the way was hard to find since it was located in a building meant for office space) the store was very small, messy, and disorganized. We could not even walk down one of the only 3 isles he had to look through. Lqubal claims to have the largest selection in the area. However, we didn't realize this at the time, but you can find more established restaurant supply stores that have more options with a quick search online. We did try to place an order which wouldn't have been possible if he didn't find his catalog. Long story short - it took a week of some back and forth to finally get an estimate from him since he did not answer all of our questions in our first email. Then we found out he made a $40 error in his favor on the invoice. On top of that, it should be noted that Lqubal has a slogan on his about us page that states "Brand name china for half price or less" / followed by "Volume Advantage Pricing" / followed by a "best price guarantee".... But when we asked if he could help us out with the total since we found the exact same items cheaper elsewhere - all he did was resend us the original invoice he sent us before with no explanation as to why he was not willing to stick by his own policies and help us out. I would NOT recommend American Restaurant Supply & Warehouse (ARSWarehouse).

This man is a THEIF. We bought a used convection oven from him for 1,000. After finding out that…read moreit will not work in our food truck we took it back to see if we could do an exchange or full return. He offered neither, but suggested we could keep it in his shop as consignment. After a few months we followed up on it and was told it has not sold and that if it did, they would get a hold of us. Today we went in after a couple of years went by figuring it would be on their shelf still and we were told he sold it at auction. We were not notified that this was going to happen at any point. This man not only got 1,000 from us, he also got whatever he received for it in auction. As he is telling us he did this, he did not apologize or offer any resolution to what he had done. What a crook and a theif. I suggest you do not do business with this company.

Joesph palen has loads of commercial equiptment! Worth a look! One of the staff was gracious…read moreenough to help me find the refrigerator shelves. Had been looking for..thks!

Product what I was looking for was not in stock and employee was EXTREMELY unhelpful and unfriendly.read more

Too bad there is not an option for 0 stars! Fax after fax of unwanted nonsense and no way to reach…read morea person to ask them to stop!

T & S continues to send pages of price sheets and information to our fax machine. I don't want…read morethis, didn't ask for it and it's a waste of paper. Please stop it. Joyce Hunt, Hunt Country Vineyards, Branchport, NY