Friendly staff and have always helped when I needed it. Ship store has a good selection of items and good variety of frozen and live baits.

Before we left we advised that the fishing pontoon we rented for the whole day had no working radio, the cigarette adaptor did t work to charge our phones if we needed. We were told they could either give us a different pontoon with no live well or give us a portable speaker. Bill crap. We spent over $350 and it wasn't fully functioning. Thank goodness my husband knew the water and we made the best of it for his birthday. Just disappointed that I didn't go with a different place to rent which was cheaper. read more

Dangerous Operation, Dishonest Response - Families Beware We've owned and operated boats for years and have scalloped this area many times. Our experience with Twin Rivers Marina on July 28, 2026 was, without exaggeration, the worst and most concerning we've had on the water. We rented a 22' pontoon for a family scalloping trip with our two young children. The "safety briefing" was basically a walk‑around focused on damages and fees. There was no clear explanation of boundaries or no‑go zones beyond a quick mention of Salt River and Shell Island. No one said we couldn't go toward Homosassa, which is exactly where the scalloping grounds are. No one told us our small children were legally required to wear lifejackets while underway. We had to bring our own for them. Once we left the dock, it became clear the boat was not seaworthy by any reasonable standard. The depth finder, fuel gauge, Garmin/GPS and VHF radio were all malfunctioning or unreliable. In this shallow, rock‑filled area, that isn't an inconvenience, it's a safety hazard. When we reported that the Garmin wasn't working, the response was essentially, "I didn't say it would work." Later, they tried to use those same unreliable coordinates to accuse us of being "out of bounds." We were told they monitored Channel 68; the first boat's radio didn't work at all. On the second boat they hailed us, we answered immediately, and they never responded. We spent large chunks of the day stranded with kids on board, trying to get help from a company that advertises safety and support but couldn't even maintain a basic radio watch. Eventually they sent a replacement boat. They later claimed our coordinates had them headed toward Cedar Key/Shell Island. That's simply not true. We were left after the power plant in the familiar Homosassa scalloping area, not in Salt River and not near Shell Island. When they finally arrived, they found us exactly where we said we were, using the same coordinates we had been giving them. Their own written agreement mentions "No Salt River" and some guidance around Shell Island; it says nothing about Homosassa being off limits. Later, on the second boat, we apparently hit something and they said the propeller was damaged. Even if some responsibility for that impact is ours, it happened after an entire day shaped by their faulty equipment, poor communication and vague route instructions. The captain who handled the situation was rude, sarcastic and used profanity toward us in front of our children. That alone tells you a lot about their "family friendly" marketing. The return to the marina was the final insult. Instead of a sensible, direct route, they took us on a long loop that went close to 15 miles out before turning back in, turning a straightforward return into a 2.5‑hour ordeal and burning a lot of extra fuel. They blamed low tide. We've run this area for years; this route felt more like a joyride and a way to pad fuel time than the only safe option. When we got back, the billing story appeared. The receipt totaled $955.95: rental, fuel for our boat, a prop charge, a late fee, fuel for their service boat and fuel for a second rental boat ("Flying Dutchman"). On the credit card side, they broke this into multiple transactions that do not cleanly match the single receipt. They billed us for fuel on their own service boat and a second rental we never agreed to rent separately, plus a late fee driven largely by their own broken equipment and self‑inflicted delays. Their paperwork references pre‑departure prop photos, yet no prop photo was ever attached to the invoice to actually document the damage. And then came the most disturbing part: their public response. In their reply to our review they implied that both the operator and another adult on board were consuming alcohol while the boat was being operated and that this is why their manager took over. That is false. She took over after we questioned why the second boat was crawling and raised concerns about the prop and performance. With two young kids on board and a captain already acting unprofessionally, we agreed to let her drive to get back safely. To turn that into a public accusation of intoxication is not only dishonest, it's reckless. It's an attempt to smear a customer rather than address their own safety failures, and it sends a chilling message to families: if you speak up about unsafe conditions, this business will attack your character in public. What makes this even more troubling is that our experience is not unique. Multiple other reviews over several years describe the same pattern: broken depth finders, broken fuel gauges, GPS issues, poor performance, unprofessional behavior and customers warning others about safety. We cannot all be "lying" or "confused." If you care about your family's safety, your wallet, time, or piece of mind, think very carefully about trusting this business. read more

Very nice staff New and training but very nice, helpful and professional Grateful for the bathroom! Thank you for recommending the gps app Pontoon boat we rented is very nice and comfortable! read more

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Very clean, easy in & out for those who know how to drive ... lol. There are people sitting on sides specifically to catch those who don't... read more

The marina was in a great location easy to get to boat ran well no problems good place to park easy return

Well the day before Easter, visiting my parents, should have been spent on a boat enjoying the Crystal River. Instead, our reservation was put in incorrectly and there was not one boat available. I'm not even sure simply "disappointed" is how I would describe our day. At this point, no where in town had a boat large enough for our family trip. Completely ruined our day! read more

Would advise never renting a pontoon boat from Twin Rivers... worst rental boat we have ever had. Was unable to safely steer the boat, told the staff and they did not want to help us nor offered us the option of a replacement boat. We had to return our boat early and lost out on $500. Staff was incredibly rude when we returned the boat early. Again, would advise to never rent from Twin Rivers. read more

The marina and its management was totally unprepared for hurricane Idalia. They did not have a clue about preparing this marina for a storm. The employees are rude and so is the owner. Took two weeks to get my boat out and 4 trips to the marina with no boat. Got paid back, stopped payment from american express. Have not heard from them, they do not give a crap. Do not bring your boat here. Over priced, young employees that no nothing about marina work and the place is in ruins right now. read more

Rented a pontoon boat for a half day. We didn't really look too deep into reviews before getting there and the experience we had in contrast with some of the recent reviews makes me feel like we were at a different place! Our experience was nothing but positive. Check in was a breeze and James gave us some good recommendations on things to check out and see. Returning the boat at the end was just as simple and everyone was extremely helpful! The boat was in good condition, there were some small areas where the seams of the seats were tearing but nothing that prevented us from having a good time. We'd happily use Twin Rivers Marina again! read more

We rented a pontoon boat for a day, the boats themselves were in poor repair. They need significant cleaning including removal of old fish bait from days prior. (So gross!) What was worse was the staff, we are experienced boaters and have rented multiple boats across the US. I have never encountered such rude marina staff in my life. One was even intoxicated when we arrived. They tried to fabricate additional charges for issues that did not even exist! I will never return here and highly recommend you go elsewhere, as the negative reviews are the reality of this business, the positive reviews are incredibly misleading. read more

DO NOT GO HERE IF YOU VALUE YOUR SAFETY OUR BOAT ALMOST SANK TWICE!!!! Came here on 7/13/2020 Monday with my family to enjoy the day out on the water. I've been coming here for 10 years! NEVER AGAIN! New owners took over six months ago must be really hurting for money because they price hiked this piece of sh*t Carolina Skiff by another $200. I had no problem paying the extra, because I thought they upgraded their boats. NOPE!!! Also when we got on the boat the plugs were in the cup holder. I had to tell this child who was helping us to plug hem in but they didn't check the live wells because later on we had major issues with them. Also after loading up the boat, they handed my their walker talkie and it didn't even work. They told me the rest of them were dead and I would be without one and to just called the marina if there's a 'emergency'. Also the depth finder and GPS were not working!! They also told us that if we damaged the prop in ANY WAY we would have to replace it. Well how do we know how shallow areas are when your depth finder doesn't work!! They just told us to 'use this app'. Well when your out about 20 miles you don't really have cell phone service. Thank god I know my way around a boat because we almost SANK! They forgot to put in all of the drain plus and thankfully another family member noticed the water coming out of the bait trap/cooler and from the back of the boat filling up. So couldn't call them or even contact them if the boat sank. So if you are not experienced in any boat safety or mechanics then DO NOT RENT FROM THEM! When my family and I came back I explained all of the horrible things and how we almost sank and no communication and not to mention how old / run down and dirty the boat was. It was my only option for the day and I had already paid and didn't want to upset my kids. When I was explaining all of this to the "manager" (and I say this term loosely) Randy, he didn't even have a care in the world. He never even introduced himself. Didn't even say sorry and charge me the full amount plus gas. I felt so disrespected because he judged me because I'm a woman. He denied that it even happened even though I have four other people to verify everything. They will nickel and dime you for everything and they do not care about your safety. This place is run by incompetent children including this so called manager. Save yourself the trouble and go 10 minutes up the road and save yourself the extra $$$ because when it comes to your life and the life of your loved ones safety is the most important. The ONLY REASON I chose this place was to save time out on the boat. If you go down the road you will get nicer boats for less money but you lose an hour. Do your self a favor and avoid dealing with these people. I will make sure everyone will know about how this 'establishment' is run and how they handle loyal customers. Again will never be back. read more

Great experience! This was our 2nd time renting pontoon boats for a group scalloping trip.

My best friends and I decided to have a day of fishing and some fun exploring crystal river outside of just doing scalloping. We made a a last minute reservation and they were so accommodating to us. We had 3 children ages 10,12,12. They had so so much fun. While we didn't catch anything, we had fun exploring the springs, Dockside Ice Cream and just being on a boat. The staff took the time to offer less expensive options for ice and shrimp versus us buying at another bait shop and bring with us. And on top of all of this, they were down a couple of staff members but took the time to make sure we had dedicated service and a wonderful experience. The boat we rented was a Carolina Skiff. It ran perfectly. Couldn't have asked for a better experience. read more

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PLEASE READ FIRST!!!! DO NOT RENT FROM HERE! My boyfriend's family and I rented what we thought was a newer fishing vessel for his father's 70th birthday to go fishing and swimming. On arrival the parking lot is horrible! Small, cramped and if you can't park there, you have to park on the side of the road on a trafficked street. We were blessed with a 20 year old skiff that was probably last seen on Gilligan's island (yes that old!). We were also directed to take a picture of the prop and as we did we noticed the prop had only 2 of the 3 blades as my boyfriend then asked the guy how these pics would show any dents we could cause as there were so many dings already on the prop. The worker replied well you'll have pics to prove it. At that point we should've just canceled our reservation. Trust me it only got worse from here... The boat was filthy. The depth finder never worked correctly and the boat would not go over 3 mph the entire time. We picked the boat up at 9 am and had it reserved the entire day. After a quick stop on razor back island where you couldn't swim due to rocks or walk on the beach due to broken and cracked shells, we returned it less than 3 hours later after realizing the boat would not go on plane. To be fair we requested only half of the boat rental fee; however we were met with defensive rude staff that refused to refund any money blaming user error despite my boyfriend being an avid boater. We did what we had to do by declining the charges on our American Express. This marina is poorly managed and the only top reviews on this site are written from the staff there. What a sh*t show. I do not recommend this place. Not to mention that almost all positive reviews for this place on all sites are written by their OWN staff!! read more

Absolutely the worst boats on the water! When we complained about the boat they told us we should have upgraded. So this tells me they knew the boat was a POS. This is the second time we rented from Twin River Marina so prior to renting we advised them that our first experience was terrible and we wanted to make sure this trip wasn't going to be the same as the first trip. We were assured that they were under new management and that all their boats were new. Not true. Same POS we had before The Sea Potato. Don't rent a boat from this place. Poor customer service with piss poor attitudes. Won't ever rent from this marina again. read more

This marina is woefully understaffed, unqualified, and flat out rude. Booked a half day rental 12-5. We arrive on-time and fill out required paperwork. One of the staff checked our boat out to another party. Another staff member finally goes over the boat with us and we're finally ready to go...it is now 12:45. I politely provide that since we are getting off 45 minutes late, due to the marina's fault we should be given that equal amount of time grace period time to return the boat - seems fair enough. The staff member then states that rentals are from noon to 4:45, mind you email confirmation and the marina website states noon to 5:00. Additionally, this furthers my point of us getting off late due to the marina's negligence. The staff member then proceeds to state how much she gets paid an hour - this is bizarrely unprofessional. I politely provide that we will have the boat back between 5:15 to 5:30 timeframe. Staffer then storms off, muttering 'sons a bitches!'. If I could give less than one star I would, however this platform doesn't allow it. If there is another marina with boat rentals, I would advise to use them and not Two Rivers - buyer beware. read more

Sitting on one of their boats, waiting for a gas run as we had a half tank of gas going out scalloping. Then the tank said full as we were coming back in and wouldn't start again as we are sitting in the channel. We luckily had cell service (since our radio doesn't transmit) and asked for assistance and after the third call we are still waiting! read more

Have rented lots of times! Easy people to get along with and boats are great! We have a great time we rent from them

The worst boating experience ever. The boat wouldn't go beyond 9 miles per hour. Coming in we were barely going 2 miles per hour.. we called to tell them there were issues.. they told us the boats had governors on them. We finally hit the channel and the boat nose dived 3 times.. motor completely out the water.. we were scared to death we were about to sink. We radio.. we call... no answer! It took us 2.5 hours to come in due to the issue. The yard manager told the office manager we were right something was drastically wrong with the boat. They refused a full refund.. Only refunded the cost of gas.. They pulled the boat out of the water and the pontoons were full of water which cause the boat to nose dive! We were told they don't care about customers. Jennifer (in the office) insisted we got the experience of the boat... and it cost me $150 to almost sink and be scared! We've contacted our family attorney to see what can be done to get these people to be responsible for the shitty unsafe boats they are sending people out on! read more

Rented a boat in 2017. Boat broke down. Gave them another chance in 2018. Boat broke down. Boats are dirty and in disrepair. read more

We rented a pontoon for half a day. Had a great experience and Payla at the desk was very sweet and helpful. Thanks again!

Booked a boat for opening day of scalloping season. As soon as we made it to the scallop grounds had to turn around because of issues with the boat. However when we arrived back at the dock was met by I assume the owner very nice and offered full refund. Understand things happen. Brings me to my next problem, we reserved our boat on our debit card but when arriving we provided a credit card to put the rental on. They still charged our debit card. I called to explain to the young lady(Jennifer) that they had charged my debit card instead of credit. I wanted to be sure the refund will be going back to the correct card. Jennifer did not even take the time to listen or understand the issue. Just said we gave you a refund nothing I can do. This is very sad because I had every intention on booking with her once we resolved my questions. read more

Rented a pontoon for 1/2 day, price seemed good and boat was ready upon arrival. Water level was low and we managed to hit a rock and damaged the propeller, fee for damage was reasonable. (To their defense, they mentioned the area to avoid, it was our mistake and we didn't stay toward the channel markers enough). Young group of workers there the day we rented, all very helpful and friendly. Set us up with a radio and navigation, though depth finder seemed to not be super accurate which didn't help the finding of the rocks issue. Will rent from here again in the future. Saw some manatees and enjoyed the bay for the 5 hours we rented for. read more

While the employees at Twin Rivers Marina Are nice, their equipment is terrible. We rented a skiff to go out scalloping and enjoy he day in the water. Nothing worked on the boat. No radio, no live well, no GPS, even the bilge wouldn't pump. Pretty much no electronics. We were lucky it cranked and got us to and from. It was Labor Day weekend so plenty of boats to come to the rescue if needed. Fortunately we found Lots of scallops and made it in safe. No thanks to the safety of the boat they rented us. read more

Rented two boats. 1 was great. The other was a total lemon. It would not go more than 5mph. It took 2 hours each way to get to scalloping which was double the time and limited our time swimming and having fun. The gas prices were more because the boat sucked gas. We called on our way out to share there was something wrong and we were blamed for having too many passengers and too much stuff. The boat capacity was 19 people and we had 13, 6 of whom were children. The team knew they were giving us a bad boat as they said they "thought it was fixed". When we returned there was defensiveness and no ownership by the marina staff. As we were leaving there were two other families who shared similar experiences. Working in the service industry you always put your consumers first. And you always take ownership. Definitely lacking the consumer centered approach at Twin Rivers. read more

This place is absolute udder trash. All of the pictures are fake. The boats are junk. The boat we requested had a microwave and grill, both were broken. I was shocked any of the boats were even floating. Additionally, everything was so dirty and just overall unpleasant. If you really need to rent a boat, you'd have more luck just building your own out of cardboard and duct tape. DO NOT take this review lightly; I mean what I say. read more

RENTERS BE AWARE! I live in South Florida and due to Hurricane Dorian and the uncertainty of it's path we were unable to travel North. A $100 deposit was given for a pontoon boat rental for Sunday, 9/1/19. We called multiple times and even emailed on Thursday, 8/29/19 letting the company know we will not be able to make it due to the storm. I finally was able to reach a manager requesting our $100 deposit back. They refused, saying it was the owner's decision to not refund deposits due to the hurricane, and I'm not the only one who has called. The policy states the refunds will be given due to unforeseen circumstances and inclement weather. Regardless of the weather in Crystal River, there was a hurricane projected to come for South Florida. That is our unforeseen circumstance. The company refuses to give us our deposit back. Shame on them. Lack of customer service, lack of adhering to their own policy, and an absolute shame. Out intention was to travel to Crystal River with friends to visit family who live in the area. Our family and friends will be letting everyone to know to stay away from this business! read more

DON'T use this place!!!! We reserved a boat for 3 days during Labor Day weekend, hurricane Dorian is coming this way after the governor declared a state of emergency for ALL of Florida we cancelled our vacation. Twin Rivers Marina would not refund my money. They said I had to talk to the manager that only works on Saturday ( but not this Saturday). I would never rent a boat from them! I would have given zero stars if I could. Common sense that if a cat 4 hurricane is coming you should be able to cancel. read more

My story is a little long, but one everyone should read, if you don't want this to happen to you. My husband purchased a boat in December of 2009, and it needed some repairs done to the engines. We took the boat to Aquamarina Twin Rivers in Crystal River, Florida. He was given a written estimate of 20hrs. per engine (we have 2 engines = 40 total labor hrs.) @ $85.00 an hr. = $3,400.00 plus the cost of 2 long block engines which were $4,790.00 for both. Which equals a grand total of $8,190.00. We do not have a problem paying this amount, and realize it was a estimate, give or take a couple hundred dollars would be reasonable. My husband made many trips to the marina as the boat was being repaired to make sure everything was ok, and they were still running within the estimate and every time he went (which was not an easy task for him, because in the middle of all this he is fighting stage 3 kidney cancer) he was assured by their mechanic (which we found out later is not even a certified mechanic) that everything was fine. Thru the process of the boat repairs (per their request) we made a few payments to them for a total of $8,000.00, so we were looking at owing them just a few hundred more when they were finished............NOW imagine our surprise when my husband received a phone call just 3-weeks after having major surgery, ( he had to have his Kidney remove, because of cancer) from the Manager (Bob) at the marina on June 2, 2010 to tell us the boat was ready and the balance due was $21,246.79 for a grand total of $29,246.79. I know what your thinking, this is incredible, how can a business give a written estimate of $8,200.00 then turn around and try to extort more than 3 times what the estimate was for. I got right on the phone and called their corporate office Aquamarina Partners, LLC in Ft. Lauderdale, Florida and explained my problem to a man by the name of Gary Jefferson, and was told he would have their COO Steven Kinderman call me. Mr. Kinderman did call me back that day and assured me all the charges were legitimate and he would email me an itemized invoice, which he did. Now, here's where the fight begins..........On the invoice they were charging us for 215.75 hrs of labor (not the 40 hrs quoted on their estimate), plus parts we didn't know anything about. I emailed Mr. Kinderman to try and have a reasonable discussion with him and he either flat out lies or is just plain nasty..........At this point they are holding are boat hostage unless we give them $21,246.79. I called many different state and governmental agencies to try and get help with this, I did file a complaint with the BBB and the Division of consumer services. (which I later had to drop in order to get our boat back.) Mr. Kinderman and I emailed back and forth for a week trying to come to some kind of compromise, and the only way we could get our boat back was to agree to the terms he set forth in an agreement he drew up. Which was totally unfair to us, but our hands were tied at this point. We gave the Marina another $5,000.00 for a total of $13,000.00 to get our boat back, we moved the boat to another marina. My husband and our son went out in the boat for the first time since getting it back from Aquamarina Twin Rivers on Tuesday June 29th, they were going to take our 5 year old grandson with them, and thank God they didn't, because the boat has a gas, oil and water leak in one of the engines. ( which is extremely dangerous, and could catch fire very easily) My husband called Mr. Kinderman the next day to tell him what happened and he could care less, and now he has a lawyer threatening to sue us if we say anything bad about the company or the owner of the company Mr. Andrew Sturner. So let me sum this up..........We paid $13,000.00 for repairs on a boat that is in worst shape now then before we brought it to Aquamarina Twin Rivers, the boat is leaking gas and oil, which could possibly cause a fire, and we are being threatened by their attorney if we don't keep our mouths shut. Where's the justice!!!!!!!!! read more

Well, this was probably the worst run business Ive encountered. We rented a boat six months in advance for 14 people. We were told to show up to pick up our boat at 7 am. When we arrived we saw the boat was in pretty poor shape and discovered the motor wouldn't start. The lady working there said she'd have the mechanic look at it. An hour later, no one had come to check on the boat so we tracked down more workers there and the forklift driver said he checked on the boat the previous night and the boat didn't work. We then went through the same routine with two other boats. They didn't work either. We then discovered the mechanic actually never showed up. Im sure he realized how much this place sucked and drank himself into oblivion or shot himself perhaps. Either way, this place is terrible, we ended up leaving at 9:30 without a boat. There were multiple other groups that had the same experience. Other than not having a working boat, driving two hours for nothing after booking the boat six months in advance and having splinters in my butt from sitting on the dock while waiting for the non existent/dead mechanic, this was a bloody good time -10 stars read more

I'm only giving this place a 1 star because NEGATIVE RATINGS or even a ZERO aren't options. We reserved a scalloping boat three months in advance and immediately paid in full. Eight people from all over the state met at Twin Rivers on time on the morning of our scalloping trip only to be told that "Oops. All our boats are broken." Not a phone call from them. Not a text. Nothing!!! Between the 8 of us, the CLOSEST person was 2 hours away and the farthest guest was 7 hours away. Twin Rivers offered nothing except a refund! No "Sorry." No "How about if we give you a discounted boat trip for another date?" No nothing!! This place is SO BAD, untrustworthy and shady, we talked about calling again to see if they had a boat and were just lying to us but the consensus was we didn't want anything further to do with this dump. If you ignore this review and decide to book with them, go a day early to get a parking place as their dump holds about 20 cars. read more

On 7/1/2018 My family and I rented a 12 passenger pontoon boat for the Yearly Scallop Season Opener. I knew the marina was going to be extremely busy and overwhelming with boat traffic. I decided that I would come in the day before to expedite my process in any kinda of way. I was greeted by the marina staff and they allowed me to get my process started on our rental agreement. . We arrived early on the morning of 7/1, We unloaded all our snorkel gear, ice chests, food and the typical family outing gear. Since I initiated the paperwork the day prior, I knew what boat I was assigned to and the staff let me load the boat with all of our belongings before the rental time started. Which was really nice. I didn't feel rushed or in a hurry. The boat was a little dirty and the prop was pretty banged up. I did take pictures before leaving the dock to prove the existing damage. The damaged prop did effect the boat ride a little. I noticed the pontoon boat had a hard time getting on plane and wouldn't trim out. I slowed the boat down and found the sweet spot which was a little slower but we made it work. I left 4 stars because I feel the boat could have received more attention before renting to the next customer in line. I was very happy with the marina staff, I felt like they tried hard to accommodate us the best they could while being extremely busy. If your looking for a great price on a boat rental this is one of the places to go. If your looking for a new boat to rent I suggest another marina, but be aware you will pay very tall rental fees and deposits. We sacrificed a little luxury and went for the less expensive rental. Our family did have fun, and we did get half our limit on scallops. It was a great time and I can't wait to do it again. read more

We rented 3 Pontoon boats for scalloping. Shortly after we were underway one of the engines on the boat (Sea Dolphin) stopped and we could no longer continue. We called the marina requesting another boat come out but there was no sense of urgency to get us. They simply told us a "mechanic would call us soon" I called multiple times insisting another boat come out to help us not just have a "mechanic" call. Being experienced boaters we checked everything on the boat and found there was NO OIL in the engine. Then they sent a staff member out to get us and he was expected to drive the disabled boat back in (with no engine oil) So we had no choice but to use our rental boat and rental time to tow their boat back to the marina. After continuing in the new boat the other pontoon boat (Sea Piranha) was giving us trouble, we had the boat at normal speed however it began to buck and the engine would not fully engage again, causing us to travel at an extremely low speed. A storm was approaching an obviously we were extremely worried because we couldn't move fast enough to get away from the storm. And we didn't know if the engine would eventually give out on us. On the 3rd boat the depth finder and fuel gauge wasn't working. . All of these scenarios presented dangerous conditions for us. A boat with no oil not only disabled the boat but could have caused an engine fire. The fact the marina does not check engine oil every day prior to sending out boats is a risky practice. And on the second boat, we were sent out into the Gulf on a boat that could not travel at normal speeds even for that type of boat. If we were caught in that storm or any kind of trouble we would have been in extreme danger not being able to come in at normal speed. Lastly, they were unapologetic and rude which tells me they have no intention on maintaining their boats properly. Therefore, I will be contacting FWC next to have the marina investigated before someone gets hurt. read more

These people are horrible. The most uneducated back woods people ever. They will rip you off and try to charge more for their crappy boats. Stay far far away from this sleaze ball operation. BBB should shut them down. Terrible customer service read more

I'd have to say, my experience was great. This is a family owned and operated maria with lots of boats, fishing gear, live bait, and free coffee (though maybe mine was only free because I rented a boat). The place is at the end of a long country road and not very large. It's a very short ride to open gulf water, and scallops were awesome this year. Interesting fact I didn't know before picking up my boat; if you rent two days in a row they let you take the boat overnight. This is great if you are staying in a house with a dock (which we were). We were happy with our pontoon boat, and entertained by the girl renting them out. I recommend it. Also, when you pick up your rental, ask about the guy with the broken prop who reviewed here. read more

Been coming here for years. Also a nice day to spend to with family and friend. Only had a couple of problems with not being able to "find" the reservation but other than that always had a wonderful experience. read more

This is our second year renting from Twin Rivers marina without any major issues. We made our reservation for a 2 day skiff rental last month. We received a confirmation email from the marina confirming our rental. When we arrived, the check in process was quick and our boat was in the water waiting. After a few basic instructions about the operation of the boat and navigation to Crystal River from the marina we were off to scallop. The boat ran great both days and the staff at the marina was helpful. I would rent a boat from them again next year. read more

Booked a trip through them for scalloping and it was a disaster from the start. They tend to overbook guests and that was the case with us because it took them 45 minutes to find a boat for us after they gave ours to someone who had checked in earlier. When we finally did get the boat the anchor was not large enough to keep us from drifting around in the water. Other boats literally had to move out of our way because the anchor was too small. On the way back, the key would not crank the engine because the screw around the ignition had come lose, but luckily another boater was able to tighten it for us. When we asked the management about our troubles all they would say was that it was operator error and they were not responsible. All in all, I would avoid booking this company at all costs. You will have a much better experience through a different company. read more

TERRIBLE!!! THE PONTOON BOAT WE RENTED WAS HORRIBLE!!! The Pontoon Boat we rented was a 24' boat - super OLD. We thought it looked like it was sitting very low in the water when we saw the boat docked. Under our better judgement we took the boat out. The boat only went 7 miles per hour. Every boat passed us by on our way out the channel. I called the marina to complain and request another boat they said they were sold out and we were stuck with the boat we have. We went scalloping and that when we discovered our real troubles! The Pontoons were fastened to the deck with vices!!! Thats right VICES were holding the boat together. The boat was super unsafe!!! The boat nose dived three times while coming in (the front of the boat was totally under water with a foot of water in the boat) We are experienced Pontoon Boaters as we own a 20' Bentley Pontoon Boat for the past 6 years. We thought we would rent this year rather than tow our boat across the state. When I called the Marina to tell them what had happened and requested another boat they said no and they said they are AWARE of the condition of their boats. I cancelled the next day as we were NOT going on the boat again as it is a death trap. They refuse to give me my money back and say they will be charging me a $100 cancellation fee. They are NOT coast guard approved boats!!!! The horn does not work, the lights are just hanging broken. This was a serious death trap and unsafe. I have made numerous phone calls to the marina to speak to the manager and owner about this and they do not accept my calls. I have also sent emails to them with no reply. I have called the Coast Guard and reported their Unsafe boats. They Are Crooks!!! DO Not Do any business with these Crooks!!!!!! read more