I've been a resident of Equity Residential - Watertown Square for over 10 yrs and have been…read moreextremely impressed, I may never move. The front office staff is very friendly, helpful, professional and aim to please. The service staff (housekeeping and maintenance) keep the place immaculate and operating at a high lever. All in all, a fantastic place to live.

I lived at a property in Arlington VA and it was the worst residential experience ever. Stuck…read morethere during COVID, the quality of the building and service greatly deteriorated while they jacked up prices. Inhumane. Avoid at all costs.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Jane Reitz and her team are amazing! Jane is unbelievably knowledgeable. It was so refreshing…read moreworking with such a wonderful team and with an agent that we absolutely trusted. If we had any questions or concerns, Jane and her team were there. She counselled us on renovations ides, opened our eyes to renovation possibilities, and went above and beyond at every turn. We found our dream home thanks to her!

I've been living in Boston for almost 10 years and when it came time to find my next place, Clovis…read moreAlves helped me quickly find the perfect unit. The process was so easy and straightforward. He was very attentive, personable, and took the time to carefully listen to what I needed, and then suggested a few units - he was right on. It was everything I wanted. I really felt like he took the time to really listen and shared his knowledge of the different available options. I had reached out a bit early and as soon as units became available, he took the initiative to follow up with me to schedule a time. It was a wonderful experience and I highly recommend him if you're looking for your next home! You want someone who cares, is knowledgeable and has your best interest in mind.

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

I've been a tenant with Heath Properties since 2012. Their maintenance crew (via email, phone is…read moreless reliable) is excellent and always respond within 1-2 business days for routine stuff, and same day for urgent items (e.g. water leak around the toilet). Zach should get a special shout-out for his work. I had a loaner from my car dealership after my car broke down over the weekend. I wrote Heath Properties about the situation (of having a temporary loaner car in the apt parking lot, but not my regular Heath pass while my car is in the shop) and he responded immediately, including calling the towing company to make sure that my car would be safe from towing for the rest of the week. For a management company, they also: 1) weekly vacuuming and cleaning of the common areas of my apartment (I've bumped into these cleaners and see vacuuming marks on the carpet), 2) someone magically moves all the recycling containers to the street before pick up and then magically moves them back to the back of the building next day. 3) the snow of the parking lot is always plowed when needed, usually in the early morning, or at minimum, same day. Working with them on other things, including rent negotiation, has gone well. If there's anything I would suggest, it would be to improve their tenant referral process. I've tried to refer many people for "fee"-free renting, and the office doesn't get back to them. I'm not sure if there's a preference for realtors, but it does seem that way? If you're very interested, I would just recommend showing up to their office in person!

Awful at replying to complaints about the unit. Neglectful and irresponsible company. They…read moreallegedly scam people out of their security deposits as well. Haven't met someone who had a good experience with heath properties. I lived in an apartment managed by heath for two years and never had a decent experience with them. Do better!

Katerina and Mario were so helpful and kind during my Boston apartment rental search. They were…read moresuper responsive over text and tag teamed to help me view multiple units in a time crunch. Katerina also gave me really valuable and HONEST insights into my renting situation, and never pressured me at any point. I witnessed other renters pulling Mario aside to get his advice on other situations as well, which made it obvious they are both trusted by those who work with them. Highly recommend!

I had a great experience working with Mario to find an apartment in Boston! He was very pleasant to…read morework with and very professional. He was always available, very prompt and very hard working. Would definitely recommend working with him!

If I could give zero stars, I would. Working with Jane Reitz was atrocious…read more Backing up here, we'd interacted with Jane regarding three properties. I did not realize it was possible to witness all of these things with just one agent, but it happened: - At open houses, Jane and her assistants were very unprepared. They had laptops open, trying to get the answer to basic questions like "How many units are in the association? Is the heat gas? etc." It was as if no one did their homework and was very unprofessional. - Jane was 1 hour late to one showing, 30 minutes later to another one we had with her. In both cases, she blamed it on her assistant not telling her instead of taking the fall for it like a real professional. - Jane forgot the basement key on a home inspection and then proceeded to hire a locksmith, make us wait an hour for the guy to show up, have him break into the basement without permission of anyone in the association, and then write him a bad check. -Jane fails to disclose a material known fact in a real estate listing on MLS. There was a right of first refusal on the property. Per the law, she is required to disclose this and knowingly did not. We were eventually forced out of the deal and out thousands of dollars. This also put the seller in a tough position because she was now under threat of lawsuit from others in the association. Our agent's company said THIS IS THE WORST THING HE'D EVER SEEN HAPPEN IN A REAL ESTATE TRANSACTION. Then, the saga continues - 1. We sued her for breaking Mass 93A law, Unfair and Deceptive Business practices. 2. We filed a complaint with the Massachusetts Division of Professional Licensure. 3. We filed an ethics complaint with the Greater Boston Board of Real Estate. Take your buying and selling of real estate elsewhere! The stress and horrible events that are likely to occur doing business with Jane Reitz are not worth it.

Our experience with Jane Reitz of Keller Williams was stellar. Jane was recommended to us by…read moremultiple families in the neighborhood who have had wonderful experiences with her and we are very happy with how thorough, conscientious, caring and honest she has been throughout this entire process. It's also lovely to work with someone who is so heavily involved in the community.

A definite place to go whether a local or tourist. The Lexington restaurant is a favorite!…read moreExcellent cocktails and German wine accompanied by lobster bisque and NE cod.

From the owner: Commercial Real Estateread more

I don't even know where to start. Black mold, cockroaches,…read morerats, infestation, hoarding, harassment upon other tenants . Constant fire hazards constant neglect. Constant noise and parking violations among All of these one star reviews don't even do any of this justice. The few good reviews are fake profile, profiles, and pictures of edited listings that are Photo shopped. The management company does not respond . They have a lengthy list of violations, continuing and ongoing with the city. Upon speaking with said city official, they confirmed that each ticket was attempted to be appealed and all were denied . The apartments that they attempt to rent out, do not look as though they appear . They claim the bare minimum was saying that they'll clean and maybe paint . They don't even vacuum .

I'm an agent for another firm and I would not recommend using this agency. I've had multiple…read moreclients interested in renting their properties, but unfortunately unless you are of Asian decent- they will ignore your requests and deny the applicant based on skin color.

Exceptional Real Estate Partner - Phil Delivers Results…read more I've had the pleasure of working with Phil at Park Hou Group through Splice on multiple transactions over the years. Phil helped me purchase a single-family home in Cambridge, buy a townhouse condo in Somerville, and later sell the condo. Each experience exceeded my expectations. Going Above and Beyond from Day One For my Cambridge purchase, Phil's team secured an early showing before the open house, allowing me to submit a competitive offer ahead of the crowd. In Cambridge's cutthroat market, this strategic move made all the difference--I'm confident I wouldn't have gotten the house otherwise. Phil provided an incredibly detailed comparative market analysis (CMA) that gave me the confidence to make a strong but justified offer. Expert Advice That Pays Dividends One of Phil's best recommendations was converting my 2-bed, 1.5-bath home into a 3-bed, 2-bath. This renovation created a versatile home office and guest room, and when I relocated, significantly increased the property's rental value. It's rare to find a realtor who thinks so strategically about long-term value. Unmatched Expertise and Resources Phil's personal experience with rental properties and renovations sets him apart. As a first-time renovator, I had countless questions, and Phil never hesitated to share his knowledge--even well after closing. I later learned he develops properties himself and manages investment properties for other clients, which explains his deep understanding of what to buy, what to avoid, and how to maximize ROI on improvements. A Full-Service Team with Vetted Professionals Phil has built an impressive network of trusted vendors--inspectors, architects, contractors, loan officers, attorneys, photographers, stagers, and more. When he makes a recommendation, I don't waste time researching alternatives because I know they're competent and fairly priced. This network is invaluable and saves tremendous time and stress. Proactive Marketing That Gets Results When selling my condo, Phil convinced me to stage the property (excellent advice) and staffed the open house with multiple team members to ensure every visitor felt attended to. What impressed me most was his follow-through--he personally called every prospective buyer multiple times for feedback and to maintain engagement. Phil doesn't just list properties; he actively sells them. Always Available, Always Professional Throughout every transaction, Phil was accessible via text and phone, answering questions and easing anxieties. His communication style is both professional and reassuring during what can be a stressful process. I've recommended Phil to all my friends because I genuinely believe you won't find a better realtor in the Boston area. His combination of market knowledge, strategic thinking, and exceptional service makes him an invaluable partner in any real estate transaction.

Splice Realty is and has been amazing…read more They were the reality group that help my partner and I brought our first home. On every step of the way, they walk and talk us though it. As first time home buyer, there were many things that we didn't know or weren't aware of. Splice educated us on so many different things such as flood zones, tax, and other fees. They made as feel comfortable with every decision and empower every decision with facts. They honesty and fact checking was something we needed. Buying a house is difficult but factors such as the pandemic and inflation doesn't make anything easier. So we highly recommend this group. They really do have your back, have your best interest, make time for any questions you have, and never rush the sale. Thank you, Splice!