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Twin Dolphins

5.0 (3 reviews)
Closed 9:00 am - 12:00 pm

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PV Ocean Tours

PV Ocean Tours

5.0(38 reviews)
0.1 km

Did 4 dives over two days with PV Ocean Tours. Crew was laid back, yet super professional and safe…read more All 4 dives were fun. Saw a shark, octopus, turtles, sea horse, manta and more! Highly recommend Marc and his team.

Marc and his crew (Chuie, Herman, Bill and Captain Emiliano) were excellent communicators and…read moreexperts in Los Arcos scuba diving. Marc is a lanky Brit who has lived in PV for 17 years and has learned fluent Spanish. He has put together a wonderful business and has a great respect for all people and nature. I was part of an inaugural diving trip for Queer and Trans divers hosted by Narwhal Divers (https://www.narwhaldivers.com/). The founder of Narwhal, Niko, has been diving with Marc for many years. (Marc had a number of repeat customers on every dive/snorkel excursion.) Marc and the crew were respectful to us all. They were precise with correct pronoun usage and helped everyone feel welcome. While Marc comes across as a jokester on land, as a dive master he was calm, patient, organized, and safety-focused. He made efficient decisions and clear instructions. The visibility in the water varied dive to dive and a few of us got separated from the group at various times. As Marc had done a safety briefing on the boat, each of us knew what to do and all remained well. When I got separated, I didn't panic, started my ascent, and Mark located me during my safety stop. (Other dive boats in the area had helped him locate me by my air bubble stream. Clearly a community that all looks out for others!) Marc and I returned to the group and the dive continued without issue. We even saw a massive turtle on our final dive!!! [Even with marginal visibility, other sightings included many octopuses, a baby jellyfish, sea urchins, sea snakes, sting rays, sea cucumber, eel, nudibranchs, lobster, starfish, fresh coral and soooooooo many fish. Marc clearly knew the seascape well and was able to guide us to incredible underwater moments!] I look forward to diving with Marc and his team in the future!

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PV Ocean Tours
PV Ocean Tours
PV Ocean Tours

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Chico's Dive Shop

Chico's Dive Shop

3.7(12 reviews)
5.3 km

If I could give negative stars, I seriously would. This is one of the worst experiences that I…read morehave ever had with both diving and customer service. We were in Puerto Vallarta over Christmas where my 17-year-old son was going to do his open water certification. He did his first 2 dives with Silent World Divers (who, by the way, are AMAZING: professional, gracious, honest: everything Chico's is not) but was not feeling well on the scheduled second day. We scrambled to find another SSI dive shop, and Chicos said that they could take him for his third and fourth certification dives. We clarified that with them both on the phone and it was clearly written on the receipt when we gave them our money. Then ensued a comedy (or, rather, tragedy) of errors. We were told to go down to the peer and look for Eric on the Chicos boat. We could not find the boat, but overheard some other people talking about Chico's and they turned out to be other divers on her trip also looking for the boat. We finally found the boat, and after we had left the pier the sole dive instructor on the boat introduced himself as Raul. I quickly piped up and said, "I thought we were diving with Eric." "Eric's not coming," Raul replied. I explained that my son needed to get his SSI certification, and Raul said that that would not be possible because he himself was not an SSI instructor. Eric was the only SSI instructor at the shop. Raul then said that my son was welcome to dive, even though he wasn't yet certified, wouldn't get certified, and there were four other divers (in addition to us, at various levels of training/certification) also on the boat. I protested, as we were leaving in a couple of days to fly back to the Pacific Northwest and this was my son's one shot to get certified. Then Raul offered to have Eric sign my son's checkout form, even though Eric was not on the boat and would not have witnessed any of my son's skills. I I observed that that was terribly unprofessional, and after some further back-and-forth we requested to go back to the dock without diving. I would have been willing to chalk that up to an unfortunate misunderstanding, except that when we went back to the dive shop to get our money back they refused to refund it. We spoke to Eric on the phone, who said that we had been given an option of diving, but that it had been our decision not to proceed. I reviewed multiple times that we had specifically signed up for SSI certification and that they were unable to provide that, but he steadfastly refused to refund the money for the dive we never did. I am a very kind person, and it takes a lot for me to lose my temper. I probably raise my voice once every 2 or 3 years, and this was the once every 2 or 3 years. I was very forceful and saying that if he did not refund my money, that I would write negative reviews on every review site that I could find documenting what happened that day. He finally relented, and told me that I would need to come back to the dive shop (which was very distant from where we are staying) in a few hours when he was able to get there. I pushed back again saying that that was not the way we wanted to spend our vacation, and this led to an approximately 1 month ordeal of back-and-forth and supposed transfers of money that finally came through a couple of days ago. So I would say that if you do not value safety, honesty, or integrity, you might want to dive with Chicos. Otherwise, go with Silent World.

We booked this with our hotel, Villa Del Palmar. Was a bit apprehensive after reading reviews but…read morefelt we would give it a try. Arrived early at the pier and spoke with two of the boat taxi guys who said they would let the dive shop know when they arrived. Right on time Eric and one other gentleman showed up to offload gear and park their truck. Walked us down to the boat and off we went. We had an excellent time and Eric did a great job with us. Give them a try.

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Chico's Dive Shop
Chico's Dive Shop
Chico's Dive Shop - The boat ride back from Los Arcos

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The boat ride back from Los Arcos

All Pvr Tours

All Pvr Tours

5.0(2 reviews)
4.1 km

We were in PV and looking for a day trip. I went back and for on whether we rent from this place…read more The reviews in all locations, Yelp, Google Maps, and Trip Advisor had them listed as 5 stars. But we really didn't want a mammoth type of tour company (this company is not that.) We wanted people that would take care of us and that loved doing this type of work. Nicholas, the owner, greeted us at the dock. He was very pleasant and let us know this day was ours. (BTW his communications before the tour was helpful and got us excited for the travel.) They had the suggested list of distinction spots but would customize for us. We were even more excited that Chico was our assigned captain and tour guide (he is a local from Yelapa) as I read great comments about him and it didn't disappoint. His English is strong and his humor is stronger, if not wonderfully corny, we found out "why they don't eat clown fish .... because they taste funny." There, you can beat him to the punchline. Based on our interest he took us to different beaches, Los Arco rock, and we snorkeled at his favorite place. No waterfall on this trip, it is not the rainy season. And yes we swam with clown fish. We had a lovely lunch in Yelapa at Fannies (there will be a review in that on later.) Go for the shrimp in garlic butter. We had the most memorable day and will be back to hang out with Chico and the gang at Yelapa. What a treasure, All Prt Tours, Chico, and Yelapa. Big thanks to my girlfriend who suggested that day trip to that location.

have done many activities in many countries. As a result, I am picky. I'm also picky because if I'm…read moregoing to spend a lot of money, I want it to be worth it rather than a waste of time. Thus, I do a lot of research and choose wisely. As a result, anybody out there who is thinking of hiring this company and their guides for a private boat tour--rest assured--I've already done the legwork for you. Just take my word for it and go with these guys. They are hands down, absolutely fantastic. First of all, the owner, Nicolas, is AMAZING to work with. I can't say enough good things about him. We had this trip booked for last year right before Covid hit and I had given him notes about what I was interested in and what I wanted to do, etc. Then our trip got cancelled. I told him I would love to have a second attempt at this trip this year. I signed up for it--and he texted me back saying that he had kept ALL of my notes and knew exactly what I wanted! It was amazing! He knew the guide I wanted, where I wanted to snorkel, and even where I was staying! I worked with him on different ideas that we could do and he was just amazing. I can't say enough great things about him. He was personable, attentive, responsive--literally, this guy was the best organizer of any trip that I've been on. He was sensational.

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All Pvr Tours
All Pvr Tours
All Pvr Tours

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Twin Dolphins - snorkeling - Updated May 2026

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