I have used them twice, and both times they have performed all that was necessary with the greatest…read moreof care and dignity. Both times they listened to the family, and they did what we requested. They were very helpful and answered all of our questions. They wer very reasonable when it came to the cost of all of the services. I recommend them with no hesitation at all.

We were so pleased with the services Crescent Tide provided. From start to finish, they were the…read morepolar opposite of the company we had originally decided to go with for my brother's cremation. They charged a fair price of $995 including the crematory fee and everything. No extra credit card fees (or charging us $175 for the plain black plastic container the crematorium provides for free). And they actually answered their phone and talked us through the process. They were so helpful and respectful from beginning to end, and they even helped us file the burial assistance request with the county. Plus, we got to pick up the personal effects ahead of time, and our experience being there the day of the cremation was everything we could have hoped for. Highly recommend.

My special needs brother was sunsetting so I started the online registration process. There are…read morevery limited options if you register online, so I waited and then he passed away the same day. I called them when he passed away and it was pretty easy as he was on hospice at the time. It still took over 4 hours to pick him up. Number 1 complaint - after someone passes it is very hard to schedule an appointment. Nothing happens until that appointment is completed. My brother passed away on a Wednesday night and they told me Monday was the soonest. After arguing, I was able to secure a Friday morning phone appointment. I had spoken to 2 other people before that appointment and all 3 people gave me different information. Here is what I think happens. When they are picked up they are taken to Bloomington. All bodies go there. I was told that some locations (Edina, Minneapolis, etc...) do their own cremations and some (St. Paul) do not. So the body is supposed to be moved to your location for cremation (if offered) or cremated and then moved to your chosen location. The second option could mean a week or more delay. So I picked Minneapolis as they assured me I would have the remains faster. I was also told he would be cremated over the weekend and the remains would be available Tuesday or Wednesday. You cannot schedule a pickup appointment until they have been cremated. I called on Monday and was told he would be cremated that day. It was actually Tuesday. On Tuesday I called again and they finally let me schedule an appointment. The soonest I could get was Thursday afternoon. The service was scheduled for Friday morning. What really irked was they made it sound so busy. NOOOO. We arrived early and were parked for a half an hour. No one came or went. It took 5 minutes. No one came or went while we were there either. Very poor customer service and they shouldn't make you wait so long. They do call and text afterwards to offer assistance. If only they paid more attention and care on the front end.

I signed up for a payment plan with them. Deposited money and never heard back. I called twice with…read moreno reply. I had to go in for a refund. Avoid this place like the plague!

Sure enough 6 weeks later my 90 y/o mother in law died. She was on home hospice so the procedure…read morewas a little different. After the pronouncing of her death I had to call the funeral home to pick her up. I was told they were busy, and they came in a timely manner. Even it's a loved one, a dead body in the bedroom is damned creepy. We were able to make arrangements the next day. I like how during the visitation they're so available and on top of things. Turns out we shared the day with a much younger man who was very popular and had almost 200 guests. We were in the smaller room across the way, yet as people came in they were drawn to our side to sign in. This basically led to me directing traffic, rather than visiting with our guests. So right away the director moved our sign in to inside our room, problem solved. They are very good at helping you keep costs down. At stressful times like this you want friendly, co-operative people at your service.

From the owner: Willwerscheid Funeral Home & Cremation Service - Grand Avenue is a funeral home located in the…read moreSummit Hill neighborhood of St. Paul, Minnesota, and part of Willwerscheid Funeral Homes. Services include burial, cremation, funeral and memorial services, certified celebrant services, pre-need planning, reception and catered events, veterans services including military honors, ash scattering assistance, and green burial. Founded in 1886 by John Adam Willwerscheid, it is among the longest-operating funeral businesses in St. Paul. The funeral home does not operate an on-site cemetery or crematory.

Compassionate and professional service. No hard sell…read moretactics for the 2 funerals I arranged. They listen to family preferences and priorities. Good attention to details.

I checked into this place when I was here as a distraction. I thankfully don't have a lot of…read moreexperiences to compare this one to, so I will just say that I feel my family was treated with kindness and respect and they were thorough. I would recommend their services, though, I hope you never need them.

We would like to extend our sincere and heartfelt appreciation for the entire team at the White…read moreBear Lake Bradshaw funeral home. From the moment we walked in, in shock with immediate grief, to following the burial, they walked us through every aspect of the process. We were able to create a beautiful memorial in remembrance of our beloved mother that was true to her uniqueness and according to her wishes. Special thanks to David, Jane, Vera, Stephanie, Elida, Michael, Kirk, and I know there are several others I'm forgetting. All the attendants were professional and proactive. It was also the only space we visited (of five or six) that was large enough to hold a sanctuary-like service, given we were not using a church building for our service. The "fellowship" area on the lower level let in a lot of light and was perfect for a luncheon after the service. Their short-list recommendations for caterer and florist were both excellent.

Bradshaw - White Bear location provided the most compassionate and human services to our Vang…read morefamily. They went above and beyond what we could have imagined. Our family highly recommends Bradshaw to anyone who has lost a loved one and need someone to help in the funeral/memorial services and burial. 10/10 rating.

My parents had pre-planned their funeral needs through The Neptune Society. It made it very easy…read morefor me to deal with the passing of my mother (as she was still here for the passing of my father). She passed, I called a number and it set everything into motion. The staff is lovely. No high pressure sales tactics. I didn't know ANYTHING when I walked through those doors and they made sure I got all the legal documents I was going to need and stayed in touch until I felt I was ready to let go of them. I highly recommend The Neptune Society (Golden Valley branch).

Since i signed 5 days ago I am assuming there is nothing I can do. Just beware you are indeed…read morebuying an insurance policy. I canceled the travel portion that would cover transport if I am more than 75 miles from home. The rep was friendly. I was disappointed in a couple of things. Everything I read on line, said you were not required to put my down etc. I was told I had to pay $500, which I did. My plan was to purchase but get it paid off as quickly as possible - making larger payments every month. I was told I could not pay extra every month but when I wanted to pay off, I could call and be told how much was needed. Unfortunately I accepted all of this but have been doing a lot of thinking since. I would have been better off by just setting money aside (and possibly less) and going to another cremation business and pay in full. Each day I find myself regretting what I did and not checking with others. In addition they sent a link with documents and i was surprised to see my signature - I did not sign anything - and planned to read over first!

I can't say enough about this funeral home. From start to finish they were nothing but outstanding…read more Accommodating, sympathetic, patient, helpful, and the list goes on and on. JR (the funeral Director) and his staff made the funeral seamless and beautiful and took care of everything down to the last tiny detail. If you're looking for a funeral home that really listens to your needs and works to give you comfort in your darkest hours, this is the place to go.

We had a celebration of life at Oakwood Funeral Home in Maplewood, MN this past week after…read moretransferring our loved one from Sandberg Funeral Home. We met up with JR the owner and knew we had come to a caring and friendly business. Our experience was better than we could have ever hoped for! Thank you so much JR for creating a celebration of life deserving of our loved one.

Wish I'd looked at Yelp before we picked Legacy. Just learned the FTC is suing this company!! We…read morewere so upset with the bait-and-switch predatory tactics employed by Legacy Cremation and Families First funeral homes. My mother picked Legacy because she is on Social Security and they quoted her the cheapest price ($895) to cremate her son. After we downloaded and filled out all their paperwork, they sent her an itemized list of additional trumped up charges (see photo), which more than doubled the total. This would be insulting from any business, but preying on an elderly mother at a time when she is grieving her son is just deplorable! Luckily, I stepped in and we found the wonderful Crescent Tide Cremation Services, who charged a fair price of $995 including the crematory fee and everything. No extra credit card fees or charging us for the plain black plastic container the crematorium provides for free. (Legacy wanted to charge us $175 for that!) They were even trying to profit off of the medical examiner fee, which is only $50 in Hennepin county, but they were charging us $95. Plus, they were charging extra for the death certificates, which are $13 for the first one and $6 for each additional one in Hennepin County. And they added a $175 "processing fee" for the certificates! Outrageous and so insulting. AVOID!

3rd party funeral Broker, not an actual funeral home. Fraudulent and currently under investigation…read more The manager AJ never shipped the ashes to the child. I received a call from a new agent saying Legacy has an abandoned storage unit with unclaimed human remains families paid them for but never returned.

This was the email I sent to them after our experience. Wondering if anybody else had similar…read morequality recordings? Hello, I have some serious comments and questions about the quality of the obituary "recording" you provided for my family at your stillwater location. I can barely hear any of the footage on any devices and, the first eulogy is completely muted although, all inaudible. It seems your "videographer attempted to correct the the sound quality without results- once. ALong with. the grainy quality of the video, clearly reminiscent of worse than an 80' VHS Video camera, their lack of attempt at staying on cue of the service was blatant. The inability for simple tasks such as, focusing on each family member eulogy and then switching to the the following featured music. The absence of giving a panorama or any other angles of the beautiful memorial table and environment I worked so hard to make Even just acknowledging the guests, eulogist, memorial table, so carefully arranged flowers,or slideshow- even the main pedestal will never be something we can refer too. I trusted you with what you promised and we paid for. And, now it is too late to have have any accurate preservation of my Mother's ceremony. I Would've happily had my friend use their iPhone and provide a record for our family. With visual and audible quality that can be cherished, shared, and experienced not only each other but those unable to attend our family-friends-grand kids, etc Especially during COVid where ceremony sizes were limited you had an even larger obligation to divulge the quality of the Camera, technology. and operator. That we could give what we promised them and they would not be able to, even remotely, experience the memorial and say goodbye to someone they loved. But, we trusted you, as promised to provide us with a technology adept record. So, we could worry about the intense weight of simply experiencing her funeral. You failed us to the highest extent I will now never be able to relive my mom's memorial in. Making a promise of things you couldn't provide and charge us highly for, especially, to grieving loved ones is unacceptable. It is something we have to live with the consequences for the rest of our lives. Other families have to experience this is what I want to prevent because, I know how it feels. Look forward to hearing from you.

From the owner: The family-owned and operated Bradshaw Funeral and Cremation Services, centralized in the Twin…read moreCities, is committed to providing services that distinguish us from other funeral home firms. We call it "Creating Meaningful Events that Celebrate Life®." Our passion and purpose, with every family we serve, is to acknowledge a life lived and bring healing to those who remain. Our family has serviced this area since 1972 and we live, work, and volunteer in the community. In a business like ours, reputation is everything. If we make a mistake, we fix it and we promise that the value you receive is more than what you pay...that is our service guarantee. It would be an honor to serve your family, you have our word.