Wish I'd looked at Yelp before we picked Legacy. Just learned the FTC is suing this company!! We were so upset with the bait-and-switch predatory tactics employed by Legacy Cremation and Families First funeral homes. My mother picked Legacy because she is on Social Security and they quoted her the cheapest price ($895) to cremate her son. After we downloaded and filled out all their paperwork, they sent her an itemized list of additional trumped up charges (see photo), which more than doubled the total. This would be insulting from any business, but preying on an elderly mother at a time when she is grieving her son is just deplorable! Luckily, I stepped in and we found the wonderful Crescent Tide Cremation Services, who charged a fair price of $995 including the crematory fee and everything. No extra credit card fees or charging us for the plain black plastic container the crematorium provides for free. (Legacy wanted to charge us $175 for that!) They were even trying to profit off of the medical examiner fee, which is only $50 in Hennepin county, but they were charging us $95. Plus, they were charging extra for the death certificates, which are $13 for the first one and $6 for each additional one in Hennepin County. And they added a $175 "processing fee" for the certificates! Outrageous and so insulting. AVOID! read more