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    Turning Point Center

    2.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Turning Point Center

    Homeless shelters

    Turning Point Center Photos

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    Cy-Fair Helping Hands

    Cy-Fair Helping Hands

    (2 reviews)

    When I was going through some things in life recently within the last two years, the people at…read morehelping hands were absolutely amazing. The work that they do for the community is just it's they're just great people. They go above and beyond to help especially the homeless and anybody in need it's just I mean I get overwhelmed with emotion just thinking about how much I appreciate what they did for me. If you ever need any help I would definitely call them and get the help that you need because they will do everything they can to help you. I promise you they're true Christians and they follow the teachings of Jesus. There's nothing fake about anybody up and they make you feel welcome they make you feel like you're seen heard and cared about. They go out of their way to make sure that you know that there are people out there that you care about you and you're going through something in life.

    My mother and I have frequently experienced rude and unprofessional treatment by volunteers at this…read morelocation. I previously filed an internal complaint regarding a specific volunteer's conduct named Don. This was my complaint within the location about two months ago: "I am very disappointed with the way this food pantry is being handled by a Volunteer named DON. We have been coming here for a long time, and every single visit is marred by the behavior of a staff member named Don. Don is consistently disrespectful, particularly toward individuals who are not fluent in English. It is heartbreaking to see people in need being treated with such hostility. I have filed formal complaints with management, but absolutely nothing has changed. A place meant to help the community should not tolerate someone who treats that same community with such prejudice and disrespect. You need to look into removing him,I hope the members here see his behavior and do something about it immediately". Since that time, we have been characterized as "difficult" by other staff members. Today, we were informed that our cards have been revoked and we are no longer allowed to receive food at this site. We believe this is direct retaliation for voicing our concerns and constitutes a discriminatory practice. We are asking that the Houston Food Bank investigate this partner agency's conduct and their process for revoking service to families in need especially a pregnant mother in need. Everyone deserves to be treated with respect, regardless of their circumstances.

    Turning Point Center - homelessshelters - Updated May 2026

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