I booked a bus from Ahumada from Santiago to Mendoza and the lady that served me wasn't very nice…read moreat all. At first she made me wait for 10 minutes to continue a social conversation with a friend/co-worker, then she raised her voice when I didn't understand something. My hostel called her later that day and she was even rude to them. Customer service wasn't very good. As for the bus, it's not too bad. Arrived at 6:30am and left about 20 minutes late. The ticket says 21:30 but it leaves at 22:00

I was looking for a way to get to Valle Nevado for a day of snowboarding and loved the fact that…read moreSki Total not only offered bus rides up to the slopes, but also handled the equipment rental. I arrived early at 7am to buy my ticket and rent my gear. The snowboarding gear they rented was horrible, so if you're looking for more premium stuff, you'd be better off renting directly on the mountain at the ski shop. On the plus, they did rent pants and a jacket, which in my experience is outside of the standard ski/snowboard rental options. There was a really long line to buy the bus ticket and they only had 1 (sometimes 2) employees handling the exchange. By the time it was all said and done, I met my group at the mountaintop close to noon. What I did like about Ski Total is the buses. I got a comfortable seat by the window and the bus wasn't large, but just big enough to fit about 12-15 people. The ride up was fine, but on the ride down, I got terrible altitude sickness (not Ski Total's fault!). Next time I'd take some aspirin as the ride down can be pretty brutal with all the slow, jerky twists and turns down the mountain. I would use Ski Total again, but only if I had my own gear and had a bus ticket in advance so I could leave on the earliest ride out.

Super expensive, and the service wasn't very good…read more Used this company to shuttle us from Santiago up to Valle Nevado and for equipment rentals. I had emailed them back and forth a few times to arrange for the hotel pickup. They were semi responsive and answered my questions as best as they could. They picked us up at the hotel on day of around 7am, then took us to their shop, and we paid for and were given slips for our equipment rental. The snowboard selection was slim pickings and were super old terrible snowboards. There was only 1 that was the length I needed, and it had deep gouges on the board, never been sharpened or waxed. The guy at the rental shop gave me major attitude for asking them to wax the board and adjust the bindings for me. The boots were all falling apart and smelled like dead fish rotting for a century. It was really disgusting. The quality was just lowest of the low. Since I had very little choice, I went with whatever and just make the best out of it. Our bus up the mountain was suppose to leave at 8am, it did not leave until 8:30. We sat there waiting and waiting for a half an hour. Due to us being late getting on the road, we hit traffic and didn't get to the resort until 10:30am. The same bus picked us up at 5pm the same afternoon and brought as back. Then we had to wait for another bus to take us back to the hotel. The crappy snowboard rental was $43usd for the day, snowboard and boots, and the RT shuttle from hotel to Valle Nevado was als $44usd. It's really quite pricey for what you get. Service is slow and not very good.