After several years of successful rentals with another company, we decided to explore other options…read moreto boost our rental numbers. In early 2024 we contacted Eve, "the cabin fairy" to investigate other options. She visited our home, said it was great and convinced us to sign a contract with her firm. She indicated she had many customers in the southeast that she would contact directly to secure rentals. She also offered us a management fee of 20% of rental income. Unfortunately, that was the end of the positive relationship. After only a handful of rentals during the summer months, she suggested we try a 6 or 12 month long term rental. We agreed and after reviewing the contract she offered for such rental, we reached out with a couple of questions. Her response was rude and very negative. She stated that she was too busy to deal with such questions and if we could not accept the contract as is, we would have to stick with short term rentals. While she offered a 20% fee for rental management, each month the costs were more like 30% or 40% after numerous deductions for visits to our home, from "handyman services" and an assortment of other charges. Whenever we questioned what the charges represented, our questions were either not answered or represented as "the cost of doing business." On one occasion, I received a call from our security system indicating that someone had entered the property and failed to shut off the alarm. When I tried and failed to reach Eve, the security people sent the police to our home. When I finally reached Eve, rather than shutting off the alarm system, she demanded that I disengage the alarm remotely. When we experienced some plumbing issues in one off our toilets, rather than sending her own handyman to address the problem, she told me to send my own person to fix it. Finally in August I received an email from her indicating that she would no longer manage our property due to its "many needs," with only two weeks notice. Rather than removing our listing on rental sites such as AirBnb,, she told me that her listings were in my name and that I needed to remove them. Unfortunately, before I figured out how to change the listing, several people rented my property on my new management company and the Cabin Fairy sites, resulting in four double bookings for the same dates. Had she passed on the emails for bookings that she received, I could have avoided a very embarrassing transition experience. Her partner was very helpful in passing on contact information for the bookings the Cabin Fairy received, but I had to spend hours trying to secure bookings for the people we could. In conclusion, we found the "cabin fairy" to be difficult to work with and not very customer friendly or professional in her dealings with us. More importantly, she did not deliver on her promise to increase our rentals. Our new management team has secured more rentals in a month than the "fairy" did in almost a year. So disappointing.

The cabin itself was absolutely lovely -- we adored the home, and this review is not a reflection…read moreof the property itself. Unfortunately, our experience with the property management company, The Cabin Fairy, was extremely disappointing. On our last night, we lost water completely. I reached out to maintenance well before 8 PM and received no reply. I then wrote to the main number and was told: "We will alert the maintenance team. Don't know how fast they can get out there today, but we will try." With six people in the home, including three children, we had no water to drink, flush toilets, or wash hands. We didn't have to cut our trip short since we were checking out in the morning, but the night was extremely uncomfortable. In a situation like this, I would have expected management to step in -- even bringing bottled water, checking on us directly, or arranging an emergency plumber. Instead, we were brushed off, told "utilities are temperamental in the mountains," and essentially blamed for the timing (a holiday weekend). The following morning, we had to reach out ourselves to ask for updates, and only then did we receive another dismissive response. After requesting a refund for that night, our message was ignored. Guests deserve better treatment than being left stranded without a basic necessity. I hope homeowners take note of this review -- the property is beautiful, but guests should be aware of how poorly The Cabin Fairy handles emergencies.

This is a tough one…read more First of all, there's some REALLY cool stuff, but most of it is waaay overpriced. $650 for a Kentucky Fried Chicken light? Really? This is Maggie Valley, not Manhattan. That's about double what it's worth. Next, the owner is EXTREMELY outgoing...to the point of making you uncomfortable. Sure, he's friendly, but he appears to be on a constant caffeine or sugar high, bouncing off the walls. Don't get me wrong...I appreciate when someone is friendly, but this was to the point of being intrusive, and a bit creepy. Topping it off was the picture taped by the front door of President Biden made up as a terrorist. Look, I get it...it's his shop; he can do what he wants. But it's my time and my money, and I don't give a rat's crap about his politics. Yeah, yeah, I realize we were in Trump country, and the multiple life-sized cardboard cutouts of the guy only reinforced that, but I don't have to deal with that sort of nonsense. I actually found something I was interested in (one of the few reasonably-priced pieces in the store), but that interest dropped to zero when I saw the Biden picture. If you're willing to throw your politics under people's nose it just tells me you don't care about honking off a certain percentage of your potential customers...and that is a stupid business move. The smartest thing this guy could do would be to to dial back the in-your-face approach to customer interaction and keep his politics under wrap. Then he just might skirt around the ridiculous pricing.

Chris is a very knowledgeable young man. He loved to tell you the history of the items he has in…read morehis shop and he will even let you try the games. Great place to browse or buy!

We were passing through Maggie Valley, exploring what it had to offer, and let's face it: Maggie…read moreMountaineer Crafts is the largest gift store in the area, so we figured we should at least go in and see what it had to offer. What we found is realistically exactly what we expected: Lots of kitschy gifts, some made locally but a lot of it made overseas, all of which was stuff that we did not want or need. It was interesting to go around the building and see some of the things, and to look at the produce that was available, but we found some of the produce sitting on the ground rotting, which was sad and not at all appealing. If you need something to remember your trip to this area, by all means this place will have some sort of trinket that will do the job, but just remember that that is what you are going to get here... trinkets.

Stopped in to see what they had for tourist gifts and crafts. Anytime we are in Maggie Valley we…read morestop by. They also have fudge which is made on-site. If your party is still shopping and you get tired, you can go sit creekside in the shade. Prices are fair to other similar stores in the area. The staff are mostly friendly.

The Superior Finish has been a joy to work with for reupholstering my wicker cushions. They always…read moregreeted me with a smile and all I asked for they delivered beautifully. Carol and her workroom do exemplary work and I would HIGHLY recommend them to anybody. I felt like they are now friends and I can continue to trust them with any future work.

This shop does excellent work! They have a lovely selection of fabrics in stock and of course…read morehundreds more to special order. They opened a sister shop by Zaxbys that sells remnants for $10 a yard. Incredible bargains! The staff is friendly and helpful and love working with them. A Waynesville treasure!

I come here every June for my birthday to find the most unique and original styles to bring back…read morehome. Bailey was so genuine and helped me select the most perfect pieces from everyday wear to renaissance fair and fairy romance garments. I also picked up a few accessories - love the silver & bone belt and the kardi clip! So much to see and fall in love with here at the whimsical, Seven Silver Seas

I stopped in while on vacation after seeing this adorable shop and was genuinely enjoying trying on…read moreclothes and taking photos of how they looked on me. Unfortunately, a sales associate abruptly and incorrectly accused me of photographing price tags, then rudely told us the store was closed. The situation was handled in an unnecessarily confrontational and embarrassing manner. While the clothing was lovely, the customer service was so disappointing that I will never return. I WOULD NOT recommend this store based on my experience. Ironically, I was getting ready to replace my lost luggage. I didn't want to forget what I liked and what size it was without carrying it around the store.

From the initial consultation, it was clear that the Northside Design Collective team was…read moreprofessional and their organizational skills set them apart. Every detail was meticulously planned, timelines set and communicated upfront. Their execution was equally commendable; each design element was implemented with precision and care, reflecting a team that takes real pride in their craft.

The Allard and Roberts team did a phenomenal job of managing all aspects of my design project, with…read morethe significant distractions of the Covid pandemic during the entire time. I am very satisfied with their professional manor and am very excited by the results of their work. They listened carefully to what I considered important and were able to accomodate what I was looking for, even when I was not 100% sure myself. It was not easy with covid issues and related problems including delays with the developer and available furnishings but they saw it thru to completion. I highly recommend them.

Placement of plants were not allocated correctly in some areas. (1/2 shade plants were put in full…read moresun) as a result. dead. Installation of water /drip system failed after 6 months. Overall good job. I would not recommend their services for all inclusive. Hire a contractor. Koodos to Arden Fence Co. amazing job.

The selection is the best for shrubs, trees, perennials and annuals in Buncombe County. The…read moreknowledgeable staff are helpful and astute to pairing up plants to create an attractive landscape in your property. They offer on site consultations as well and the nominal fee is well worth it.

Wow! What a cute and amazing holiday shop! Lots of items to choose from ...Fall, Halloween and…read moreChristmas decorations galore! Staff was friendly and helpful. I highly recommend checking this store out. Get your decorations here and support a small business!

This place was probably one of the busiest spots in all the downtown business district. This place…read moreis beaming with Christmas spirit! Plenty of Christmas decorations, ornaments, and other source of holiday finds for that time of the year. It's a bit of a tight squeeze to get around too but it's absolutely worth checking out. Long lines checking out as well.